Ulasan Porta Inn Bentencho

We stayed at this hotel for three nights during a trip to Osaka, and I was very pleased with the experience. The hotel is rated three stars and is located outside the city center, but it’s easily accessible thanks to the nearby train station, making it convenient for getting around and visiting Osaka’s attractions. The rooms are surprisingly spacious and well-furnished, providing everything needed for a comfortable stay. The cleanliness is excellent, with the housekeeping staff doing an impeccable job every day. A highlight is the rooftop terrace, where you can enjoy a beautiful view of the city. It’s a perfect spot to relax at the end of the day and take some nice photos of the scenery. The hotel staff is very efficient and helpful, although they don’t speak fluent English. However, they’re always ready to assist and communicate via online translators, which makes interactions easy and pleasant. Another advantage for those traveling by car is the hotel’s automated parking system, which is well-designed and easy to use. This mobile parking system allows stress-free parking and quick access to the car, ideal for those wanting to explore the surrounding areas of Osaka independently. The area offers a few dining options, with restaurants serving tasty food at very reasonable prices. Having a 7-Eleven and Family Mart nearby is also convenient, where you can make small purchases and withdraw cash from ATMs available 24/7—a true plus for travelers. In summary, this is a great choice for anyone looking for comfortable accommodation, well-connected to the city, with all essential services close at hand

Location: Next to Bentencho station so easy access to Osaka loop line and Chuo Line for Subway and Rail. Really good location even though it's not central Osaka. The advantage is that you can still get everywhere within 10-20mins and the surrounding area is clean and safe and quiet. There is a 7-11 next door and a commercial gym (charged at 1650 per day) Negatives are there is not much to do in the evenings. But this leads to the quietness of the area and is an advantage Hotel Room: We stayed in double room and it was large. Nice comfortable bed with good pillows. The AC was modern and good and did not make noise even while we were asleep. The room is cleaned daily (tidy and new towels) with new sheets every 3 days. Shower gel, shampoo and conditioner provided. The room was also very clean. The bed has USB and chargers on either side of it. There is space to hang clothes But the room is really nice. We always were glad to come back to a very clean and tidy place. The TV has English menus but we never watched anything. Negatives are the fridge could be colder and the bathroom sink has a tiny slope on it so you cannot place product on the sink but you have a shelf above the sink for this. Very slight negatives for what is a great place to stay Hotel features: Excellent. Great laundry room with several washers & dryers. Trouser presses, vending machine and ice machine. A rooftop terrace with good views. The breakfast is free and is underwhelming, just different bread and pastries with choices of juice, soups, water and yogurt. It's acceptable and I guess it's free. The hotel lobby has little items you can take if needed, such as hair bands, toothbrushes, razor kits but something nice was that they give you bath bombs for free too. Different ones each day. Staff: Very friendly and helpful, even after midnight when I made requests they were very fast and helpful Overview: 100% would stay here again. The price-to-quality ratio and the large room size make this an easy choice. Do not worry about location, I stayed it Dontonburi area before and alothgh its close to everything, its loud, dirty and feels unsafe. But the location of Porta Inn is really good and super easy to get to central areas (around 10-20mins) and easy to get to the airport (direct line) and easy to get to Universal Studios too.

Superb experience staying at Porta Inn..the menities provided are sufficient for a comfortable stay and location of hotel is convenient as its quite close to railway station. Universal is 3 stops away and Osaka is also quite near.

Nice and quiet place. The rooftop view is amazing.

It was a central place to travel around from.

Very close to Bentencho train station. A lot of good izakaya restaurants and convenience store surrounding that area. Most importantly, is just a few minutes train to Universal Studio Japan. Very comfortable and clean stay, staff is friendly and helpful. Defintely recommend this for business travel or leisure.

Good location and with 7-11 shop nearby

The location is very good.

Fun experience

地理位子很好，下弁天町車站5分內到飯店，轉角有7-11過個路口也有全家，附近有間燒肉服務好，肉也好吃，有機會一定品嚐一下喔！到環球雖然不是直達需轉車，但也就下車到對面等車即可，不困難！

早餐無法帶出去吃，只能在飯店吃，所以要一早趕去環球影城的話，記得要提早買。 飯店附近有life 超市很方面，回飯店時能採購食物回去吃 飯店樓上夜景很美，只開放到10點喔。

房間中規中矩，較小。每天會有人打掃，有洗漱用品，在一樓自取，早餐非常單一，袋裝麪包和速食沖泡湯，有酸奶。簡單填飽肚子，我們後面幾天都是外面吃的早餐。另：前台短髮接待對中國人非常不友好，愛答不理，你問她你不情願的回答，這一點讓我們很不適。 Ps，住的最後一天極其不爽，我們回去後看到被子有兩邊都是拉長掉落在地上，這是前三天沒有的舉動。

第一次來日本，日本的服務業名不虛傳，可以説是我2024年去的4個國家裡服務態度最好的。這個酒店很寶藏，交通便利，到機場，USJ還有大阪海遊館都很方便！乾淨衞生，價格也不貴。前台小姐姐友善且英文溝通無障礙，下次來大阪會繼續入住。

全体的に綺麗で景色もよくスタッフさんの接客も丁寧で楽しめました。 喫煙所もありタバコを吸う身としては大変助かりました。 が、喫煙場所が問題な気がします。 喫煙所が屋上のデッキの出入り口にありそこを通らないと景色を見に行けないため、ルールを守り喫煙所で吸っている同じ客という立場の者に嫌な顔をしたり睨んでくる嫌煙家や子連れの方が中にはいました。 こちらもできる限り風下に立ったりして煙が出入り口に行かないよう気を遣っていましたがそんなの関係ないとばかりに嫌な態度をするお客さんがいたのでそこだけは不快でした。 そして冬場は屋上ということもあり風も強く非常に寒いです。 なのでお互いのために喫煙所の移動を検討してみてはと思いました。 屋上ではなく館内の一室に喫煙スペースを設けるとか、何か対策が必要かなと思います。 それ以外は完璧だったのでまた大阪に行く際は利用させていただこうと思います！