Name: Fletcher Hotel-Restaurant Oss
Address: Nelson Mandelaboulevard 22, Oss, 5342 CZ, Netherlands, Nelson Mandelaboulevard 22, Overseas, Belanda
Rating: 3.7

Semua ulasan

Ulasan positif

Ulasan kurang baik

Dirty and not cleaned room. Reception was very kind and gave me clean blanket 
Shampoo was like foam for hand. I did not use it. 
Bed was not comfortable at all. I will never go there again. 
Breakfast was good. But it was 18,5 euro !!!

Very nice and comfortable!! Highly recommend Fletcher to all travelers visiting Oss.

mooie ruime kamer, prima ontbijt en goed gegeten bij Duco, 
Bedden wat zacht, maar dat is iets persoonlijks, zou zo weer boeken.

前台服務一般，讓我等了兩小時才辦入住

Restoran

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

WiFi

Sarapan pagi

Bilik dilarang merokok

Semua Bahasa

Bahasa Inggeris

Bahasa Cina

Bahasa Belanda

Semua Jenis Bilik

Bilik Double Mewah

Bilik Double Superior

Below is an email I sent to the hotel itself, and to head office of the Fletcher Group. Not an apology, or even a reply.  Guests at this hotel are treated like Euros. Put them in the till and forget who gave them, or that any service is required for those Euros.   To Whom It May Concern,  I wish to express my deep disappointment regarding my recent stay at the Fletcher Hotel in Oss, from Saturday, 25th November to Monday, 27th November. This marked my second visit to your hotel, as I previously stayed in November 2022. Our group of 40 adults and children from Northern Ireland came for a local Taekwondo competition, and while your rooms are commendable, the conduct of your staff during this visit was utterly disappointing.  The discourteous behaviour began on Saturday night when I inquired about the closing time of the bar. Your staff assured me it would close at 11 pm. However, at 10 pm, as we were enjoying ourselves, one of our group approached the bar to order drinks, only to be abruptly told that the bar was closed. A few minutes later your night porter arrived telling us to drink up and leave. He done this in a very aggressive and rude manner. Some in our group were Dutch and they were able to translate what he said. They queried “Have we done something wrong?” He replied, waving his arms around telling us this wasn’t up for discussion. It left us all feeling confused and upset. It would have been more acceptable had he politely requested that we finish up due to closing time, but instead, he adopted a hostile attitude completely unbecoming of a hospitality establishment.  The unpleasant encounters continued on Sunday night when we returned from the competition around 9 pm to find the restaurant and bar already closed. We opted to order pizza and have drinks delivered to the hotel. To our relief, your receptionist opened the restaurant so we could dine comfortably. However, once again, your Night Porter intervened, this time accusing me of treating the reception like a fast-food joint, and in a humiliating tone, asked if we thought we owned the place. A simple request to relocate to our rooms would have sufficed, but he chose a confrontational approach, leaving me standing outside the hotel in the rain to finish my beer. His behaviour escalated as he confronted parents and children in the restaurant, giving them an ultimatum to finish their meals and leave within 8 minutes. His discourteous manner left children frightened and parents deeply uncomfortable.  Having travelled to numerous competitions across Holland over the past 7 years, I have never encountered such a lack of hospitality as I did at your hotel this weekend. Your staff appeared unhelpful, treating us as a burden rather than valued guests. With 40 guests, your hotel could have greatly benefited financially and would have more if the bar and restaurant had remained open.  Regrettably, due to the limited hotel options in Oss, we may find ourselves compelled to stay at your establis

A great price for a nice modern room.  Gym is great, breakfast has a wide choice of options and the staff are friendly and helpful. Stayed one night and will definitely stay again when back in Oss. A great choice for a value quality night. Would recommend

Dit is een echte Fletcher…wisselvalligheid troef dus. Sfeerloze betonnen doos gelegen aan een sportcomplex. Kamer weliswaar sfeervol ingericht maar…tapijt kan dan wel een ‘warme’ toets geven en geluiddempend zijn enerzijds, anderzijds is het een bron van vuil en plekken die niet meer te verwijderen zijn. Plekken zijn er dan ook overal, zeker in de gangen waar zelfs duidelijke sporen van overboord gekieperde maag-inhoud zijn achtergebleven. De airco kreeg het de hele nacht geen 2 graden frisser; ik moest dan maar slapen bij 26 graden op de kamer. Ik onderschrijf ook vele kritieken hier betreffende het onderhoud van badkamer/kraanwerk; kalk sporen zijn alom aanwezig. Pluspunt bij Fletcher is een capsule koffiezetapparaat…als dat wordt schoongemaakt… Ontbijt zoals steeds behoorlijk bij Fletcher. Receptie-medewerker eerder ongeïnteresseerd en koeltjes qua ontvangst, daar waar Nederlands nochtans ‘kunnen’ uitblinken in gastvrijheid. Kortom, een behoorlijke plek voor 1 nachtje maar ook niet meer dan dat.

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 40 bagi Fletcher Hotel-Restaurant Oss, dengan penilaian 3.7 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

40 Ulasan Tetamu Yang Disahkan di Fletcher Hotel-Restaurant Oss - Terkini 2024 | Trip.com

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