Hotel berhampiran Natural Food Pantry, Ottawa

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

Great,clean,good location,big space

Meh. Not bad at all, but not great either. Given everything is self-service, I would expect they would pass on more of a cost savings. The price and quality is comparable to a Super 8. A little edge for one here, a little edge for the other there - overall pretty similar value - except everything at Sonder is self-service, like an AirBnB, and zero amenities. Given this, in the future when I'm staying budget, I'll look to Super 8 or similar. For example, I was travelling with family. You can only book one room at a time. After we booked I called a central number to ask if we could have adjoining rooms. At first he said he couldn't help at all since the room allocation is done by computer. After some light encouragement he did at least get us on the same floor.

Our stay at Sonder Rideau left us with mixed feelings. On the positive side, the hotel's proximity to historical sites made it convenient for our travel plans. However, the absence of on-site restaurants was a significant downside, especially for those looking for a seamless dining experience. The cleanliness and overall atmosphere of the hotel didn't meet our expectations. We found ourselves missing the comfort and satisfaction that a well-maintained environment can provide during a trip. It's crucial for prospective guests to consider these aspects when choosing accommodations. In summary, while Sonder Rideau offers a location ideal for history enthusiasts, the lack of dining options and the subpar cleanliness and atmosphere may leave some travelers wanting more from their stay.

I stayed in the cheapest single cell, where the bed just barely fits between the walls.. The mattress was very comfortable. The best place to store your luggage is under the bed. If you have a lot of luggage, shoving it far back under the bed can make it hard to retrieve. You could tie a rope to the bag so you can pull it out. When people are around, there's lots of noise in the cells. My trick for fealing with this is to use a phone with small, comfortable earbuds and an app that makes loud soothing noise -- like a rainstorm. (Many newer phones don't have a socket for earbuds. I bring along an old phone for this; it doesn't need cell service, though you'll need Wi-Fi to download/update a sleep app. I haven't tried iPhones; I use Android, which can be much cheaper.) I'dbbe cautious about wireless earbuds here... if they come out of your ears while you sleep, they could fall off the sides of the bed. (Getting under the bed near the head is not easy!) Wired earbuds are cheap to buy, especially on a site like Amazon with lots of choice (and reviews to help you choose). Maybe it was the size of this large hostel, and the empty halls, that made it feel less welcoming. I like hostels full of life, so I'm not sure I'll be back.

Hotel di buo livello con personale di ricezione molto gentile e disponibile. Se siete in auto è una ottima soluzione per visitare Ottawa.

The place is very convenient and walking distance to the attractions and market. Would definitely stay here again. The room is spacious that can accommodate four people.

說實話真的太太太一般了！就是美加那種汽車旅館，就是一個睡覺的地方，啥設施也沒有，乏善可陳。第一天入住，馬桶把手就壞了，還好當天就來修了，否則咋辦呀！唯一一點是，地理位置特別好，走路十分鐘就到了市區主要的景點了。

Room is clean except table space a little too small. Breakfast is good especially the hard boiled eggs which were without the shell. I love the various range of coffee provided: light, medium and strong. I took the Strong version and it tastes very good even without sugar and milk. Location is very convenient with ample parking lots. Staff are friendly and helpful

It was good ,should have a shuttle service back and forth to the Canadian Tire Center into the mall you have to use taxis because there's no sidewalks very very unprofessional that way