Ulasan Mercure Oxford Eastgate Hotel

Dreary, musty, old. We visited in May and the room we were in was unbearably hot and humid and the air conditioner does not work. Also the air conditioner was very very loud. Opening the windows doesn’t help either. The corridors smell musty like they are from last century and hasn’t been cleaned. More a pub like smell than a hotel. Water stains are everywhere on the walls and doors. All the furniture is old and stained. The shower was a measly trickle with absolutely no water pressure at all. Sad. Location is very good. Centrally located minutes away from all attractions. Overall a pretty dreary stay for what you pay. Probably the worst hotel we’ve ever stayed in. Do not recommend.

The location of the hotel is very central. The staff were friendly and generally helpful. The issues were that the air conditioning system was not good and the room was quite warm at times (summer). Also, access to the hotel was by a very short but steep set of stairs, so carrying large, heavy bags was challenging and clearly nt suitable for wheelchair access.

Very convenient location next to the City Center and to my daughter’s school location. Hotel staff offered good service to arrange taxi. Nice cosy room with the view.

Lovely and quite hotel. Staff are helpful and polite. Short walking distance to High Street and the train station.

The Location of the hotel is perfect for sight seeing and exploring Oxford you can easily get to most of the main attractions in less then a 5 mins walk. We stayed for 2 nights and only opted for the breakfast once personally I wouldn’t bother it was bad. Head to the covered market instead

Really clean hotel. Good location for Oxford and all the places you would want to go. Breakfast was nice and staff were friendly.

Great location for Oxford city centre. It’s supposed to be an Accor Group hotel but they didn’t know how to add points to my account. Also apparently bedroom slippers are only provided to “premium customers”, pretty disappointing considering I was a full paying hotel guest.

Room #904. Parking was provided (limited availability, but no problem if you check in early). Nice room, but noisy bunch of young people partying below us that evening and night, but I appreciate that can't be helped while the May VIII's are racing on the river (Bumps). We had some friends join us for supper in "Keepers' restaurant and bar and were repeatedly hurried by the waitress to get our order in before 8:40pm "because 9pm is when the chef goes home". Well it didn't need a 'chef' truly, but the food was acceptable and reasonably priced at £120 for 4 including drinks. No chance of pud though, unless you had ordered it before the watershed. We had bought our own birthday cake, so we had that instead. I can't think of any other European countries where this would happen... We asked if we could leave our car in situ for a few hours after we checked out the following morning and we were accommodated with grace, which was very kind. A well-situated establishment, we paid £150 for the night for a double room in the new block.

Great location, nice room, clean, breakfast service impersonal and the hot buffet style item were all cold, cold plates, a bit disappointing to be honest. . However would stay there again, maybe would take room only and have breakfast in one of the many excellent cafes nearby. Had to park about 15 minutes walk away, that cost £20, as the hotel car park fills up quickly

第二次入住酒店了，這次酒店升級了前台，也給我升級了房間，還是很喜歡這裏的氛圍，絕佳的地理位置，安靜的環境，優雅的服務，設施有些地方需要升級，特別是空調和床品，整體上説還是值得入住的。酒店提供礦泉水，可樂的飲料。拖鞋可以向前台要。

位於牛津市中心，方便步行遊覽牛津，但距火車站稍遠，需步行30分鐘。房間、衞生間寬敞、乾淨，窗户能打開，窗外是一個風道，沒有任何風景而且很臟；房間裏有個小冰箱，此外還有熱水壺、吹風機、保險箱等，免費寄存行李，WiFi好。

離聖瑪麗教堂很近，服務也比較周到，可以聽到教堂鐘聲，也有一種別樣的感覺。出行方便，環境優美，到各個景區都方便

在這家酒店的住宿體驗非常令人滿意。從熱情的服務到舒適的客房，每個細節都展現了專業和關懷。員工的友好態度讓整個住宿更愉快，他們總是願意提供幫助。客房的清潔和整潔也給人留下深刻印象，床鋪舒適，設施齊全。酒店的位置便利，周圍環境寧靜，使整個入住體驗更為宜人。總體而言，我對這次住宿感到非常滿意，期待再次光臨。

酒店位置優越，周邊就是景區，步行就可以到達。酒店後院有付費停車場，方便自駕遊。酒店隔音不好，上下左右的聲音都聽得到。衞生一般。床墊上很多以前住客頭髮。英式早餐比較簡單。酒店總體來説還可以吧。