Aria Claros Beach & Spa Resort – All Inclusive 24H

Stayed here July 2024, RESORT - First of all the resort is lovely itself but I’d say it was abit dated neither the less nice to look at and fairly clean around the resort etc. downfall is the resort is set on a hill so please beware of all the uphill walking from hotel/ pools/ rooms. I honestly felt I had booked in for a week at a boot camp, as I had 2 kids in pushchairs, they do offer a golf buggy service to and from hotel/rooms and there is a little Aria Claros minibus that goes to and from the hotel to pool area. All included so make use of these if needed. Kids loved the kids pool and the choice of chutes, older kids loved the bigger chutes. Kept them all entertained for hours. They also pulled out inflatables (goal shooting, small bouncy castle) one day which kept them amused for an hour or 2. All in all pools and chutes pretty much made up for the rest of holiday for us. Apartment/rooms - apartments for families are situated down the hill then up another hill from the hotel. Met with flights of stairs. Hard when you have 2 pushchairs needing to take up and down a few times a day. Rooms are basic. Sheets are old and can do with updating. Felt the balls of material on the sheets as they were fairly worn. We asked for another room as the stairs were too much to handle after tackling the steep paths from the pool area. But we’re told they were full and could not change us rooms. 3rd day in and my daughter had sat on the bed after coming up from the pool. She was still wet. My partner flipped the mattress to be greeting by a filthy underside infested with bugs at the top of the mattress. The mattress also appeared to be stained with mould.. You could see them crawling about with eggs next to them stuck in the grooves. My skin was crawling thinking me and my kids had slept in this. Went to reception who told us they would give us a new mattress. 30 minutes later someone showed up to clean the mattress. I refused and said I definitely wanted moved rooms now. They were accommodating to this and switched us rooms. Not what you want in the middle of the week with 4 children. I checked the new mattress but it was fine. Bonus was we got moved on to a ground level apartment. The mini bar in the room is very dated in both rooms we were in. It took 2 days from switch on to get cold and make anything in the fridge cold. Water was warm for 2 days before it began to cool. No soft drinks in the fridge just bottles of water each day. Sofa beds weren’t very comfy either for the kids. Rooms could really Do with some updating. FOOD- i am vegetarian and found it hard to find a good meal. There was plenty of salad type food but was crawling with flies. Flies were in almost every platter of food at the restaurant. On the eggs, on the meat. On the cheeses, in the salads, on the cakes … everything had flies landing all over it. Really off putting. Even the meat eaters I came with found it hard to find food worth filling their plate, Kids basically lived off c

The hotel is lovely. It’s showing its age in a few places but that doesn’t detract from the resort at all. We had booked a garden room with bunk beds for the two children, however when we arrived we were given a room in the main hotel with one bed and nowhere for the kids to sleep. At reception I was told this was “an upgrade”. I’m not sure my children having no beds is any sort of upgrade. After some time the hotel agreed to give us the room we had booked (and paid for) with the right amount of beds. The garden room was superior to the main hotel in every way except proximity. The hotel has a number of pools which are all fantastic. The kids absolutely loved the water slides and the kids pool and the parents loved the calmer pools the other side! The beach is fantastic with enough sun beds for everyone though I do think it would have been nice to have more space but it’s a small beach. The food was good but we would have preferred more options for breakfast but that doesn’t mean you won’t find something you like, only that you might have to eat the same thing every day for your whole stay. The evening meal was much better with multiple restaurants and a HUGE buffet in the main hotel restaurant. Entertainment at the hotel was incredible. They have their own bowling alley! An arcade, evening entertainment for kids, live music for adults and a late disco. They also offer midnight snacks right through til 7am. We had an amazing week in turkey despite the initial room hiccup. We would definitely go back for a return visit!

Let’s start on arrival at the reception greeted by a nice young man handed our passports over and he seamed a bit confused then another member of staff joined him both now looking confused we was asked then to wait in the bar as our room is not ready i have been travelling for years and that’s the first time that has happened. Got to our room after about an hour nice and cool in the room a bit later we returned to our room quite warm in the room air conditioning had turned itself off reading 22 so I tried to turn down the air conditioning to 19 didn’t want to work that way so turned it off then back on again now working again woke up in the night and it was showing 29.5 now so played obout with for about half hour by this time wide awake cut a long long story short three days later another room. Both rooms the bedsheets don’t fit the beds.Inside the hotel loads of staff keeping the hotel spotless and it was clean food same every day, my wife asked why is the fruit not peeled for cocktails the staff member said it’s to time consuming the only fruit they peel is watermelon and cut oranges in four. Outside around the pool is filthy drinks spilled still on the floor tomato sauce dropped on the edge,dirty tables,dirty old plaster stuck to the steps still in the same place all the time we was there, i think the reason is one man was all I saw working around the pool the whole time I was there but all that staff inside and only one man outside ‍ I think kids like this hotel because the water park looks great. But definitely not five star only three.

Avoid this hotel if you are booking your holiday. It is dirty, the staff and rude and unhelpful and we all got severely ill including our children. We got put in the apartments well away from the hotel which were run down and a fair distance away.

There are was so nice places to relax with a family we have so fan time the beach are close the pools are in the 3 different area's the food are delicious ❤️ me and my family have a good time. Thank for a resort for a good time......