Hotel berhampiran Arya Futsal di Pagedangan

selalu happy staycation di sini. hotelnya tenang

We had booked 2 rooms. Although the staff were polite and location is central the state of the facilities has left much to be desired . 1 room has no refrigerator. 1 room had no entrance lights 1 room had the safe on the lowest shelf because the upper shelf was broken. The towel rack would collapse anytime. There was a droning sound all night long. When the reception was informed of the lights they said oh yes we will get maintenance to fix that . We had the same issue of the lights the on our earlier stay . When questioned about the why the condition of the rooms with no pro active maintenance. We were told oh the hotel has a new owner. Highly not recommended.

Santika Premiere ICE BSD is located in a strategic area. Suitable for anyone who needs to get to ICE BSD. The amenities and cleanliness are excellent, and the room is spotless. Delicious food of many kind is available there for breakfast.

Parts of hotel rooms under renovation. Around 8 in the morning, the sound of workers knocking the floor above can be heard very clearly, not too good for the time being.

I was very happy stayed in Mercure Tangerang BSD City for 2 days. Spent time for my long weekend with my big family, cousins & nephews for reunited after long time not seeing them. I choosed this hotel because i saw many influencer were reviewed this hotel. They have kids playground, swimming pool, kids activity (but we were not lucky because only available on sunday), and also zoo rider. We spent all day long just stayed in the room because the ambiance like staying at our second home. I would like to recommend this to my friend to bring their family for staying here.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We stay at this hotel for Indonesia trip before. The hotel is good, location is strategic with our meeting area, the facilities all OK. Will stay here again.

It's not a hotel, they call it coliving. There are almost no other advantages apart from being close to ICE BSD and getting off close to Alfamart and Familymart. ICE BSD can be reached on foot but requires extra energy. The room is quite spacious. AC, Wifi, TV, hot water works well. Drinking water is also provided with a dispenser in the corridor, but it tastes a bit strange so I decided to just buy bottled mineral water instead of doing anything. The mattress is soft, unfortunately only 2 pillows are given. The room has a desk and work chair, there is also a cupboard. There is a kettle with tongdji sachet tea and excelso sachet coffee. The bathroom is in good size, clean but lots of yellowish stains. Towels are provided 2 body towels and 2 hand towels. Amenities are provided hand soap bar, toothbrush and toothpaste. For soap and shampoo, I was given a dispenser, but it was very stingy to give it, only 1/5 of the bottle was filled, and for 3 days I stayed there it didn't refill at all There are facilities such as a small cafe, co-living space (a kind of place to hang out or work with a small pantry), then there is a mini gym Breakfast is provided in front of the lobby, food for 3 days has minimal variety, only vegetables and chicken are cooked differently. The menu includes cereal, fruit (watermelon, melon and papaya), drink (infused water and juice), bread and egg corner, chicken porridge, main course (rice, fried rice, fried noodles, vegetables, sausages, chicken and crackers. The taste is really standard, nothing special but the porridge sometimes too thick, sometimes too runny

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

Bilik besar lengkap dengan sofa, kitchennete, bathub. Menginap variasi sarapan tidak begitu banyak, tetapi rasanya sangat enak. Protokol Covid19 dilaksanakan. Mempunyai kolam renang dan gim, tetapi perlu beratur kerana had maksimum orang untuk memasuki kolam semasa wabak. Secara keseluruhannya ok, harga juga bagus, disyorkan untuk penginapan keluarga/kumpulan.