Hotel 5 Bintang Terbaik di Palembang

Don't know where to start. I have a few days left to stay at this hotel, but can't resist to review this hotel asap, cause i've been stay here for a couple days. My question, is it really 5 stars hotel? Like, really??! The good things are, the staff at lobby so humble (not the receptionist one), i mean the bell boy (who always wearing the green suit) and the guy on white shirt who always opened the door everytime we walk-in to. They're so humble, always say hi and put smile on their face. The receptionist, you need to learn from them, to smile and be nice when you talk to guest. The room, this hotel has a comfy bed, appreciate that, and room service has a good hospitality, everytime i call them to ask something, they can give me those things really quick. So lets start for the worst thing about this hotel. FIRST, the frontman at the breakfast resto and their resto's staff. The frontman name is Sinta, the woman who wears the green dress, she's so unrespectful, not humble, even when i'm waiting the staff cleaned up the table i want to sat to, then this woman came to my table then drag the staff to other place, man! he's cleaning my table, like why you drag him off?! Like what?! you need to learn etiquette girl, then there's guy who's so rude, he talk to guest in a bad way and like yelling, i don't remember his name. The only good staff at the resto is Yusuf and a girl who wears white shirt and green apron on her waist, they're both humble and always smiling. They both have good attitude. I don't like their food, i ate cereal and watermelon only, others really doesn't have a taste. really bad quality for 5stars hotel resto. and still have a couple days to eat the same thing, poor me. Then, one more, there's a door in corridor yang bertuliskan ”staff only”, mereka selalu membiarkan pintu tersebut terbuka dengan banyak sampah di dalamnya, dan staff staff yang masuk dan keluar dari ruangan itu sangat berisik sekali, EVERYDAY, they laughing so hard, even they're singing! I mean, you need to keep quiet untuk menjaga kenyaman tamu, namun mereka menutup pintu dengan sangat berisik dan berbicara sesuka hati mereka, even at midnight seperti itu juga. And we're in pandemic situation, this hotel doesn't has great ”protokol kesehatan”, mereka membiarkan orang berkeliaran without masker, and tidak ada yang menegur tamu tamu yang seperti itu. And one thing yang cukup mengganggu, ketika kamu parkir di gedung, ketika ke lobby harus melewati koridor bebas merokok, dan to be honest ini sangat mengganggu, jika ingin ada tempat untuk merokok buatlah ruangan khusus utk merokok! The only reason why i chose this hotel, because this is the 5 stars hotel, but i don't think i'll comeback to this hotel in the future. There a lot things to upgrade. Ahh and untuk sekelas hotel bintang 5 dengan ruangan gym semini itu, it's not good. Just trying to be honest here.

The hotel location was perfect. Near to many restaurant. Hotel staffs were friendly and nice too. They even recommend a local restaurant where the prices are reasonable. Thumbs up :) the room was valued for money and perfect. Thanks for making our trip so memorable with the good service provided💗💗💗

Good hotel in Palembang Near the PTC mall Helpful staff You need 500k deposit for this hotel

i have stayed here many times. the rooms have the best ventilation. conaidering that i ak a smoker, a good ventilation is a very important. breakfast menu comes with both western local. i normally go for the local pempek and tahu goreng. decent.

frm 806 stayy with my family , that was amazing staycation in 101 palembang rajwali , the hotel is very clean and strategic. dekat dengan pusat belanjaan seperti indomaret dan juga tempat oleh olehhh khasspalembang

Check in take long time it seems the front desk man is confused. I stayed in executive suites, big room faced the swimming pool. They didnt check that shower gel and shampoo is empty, also the tissue only in bath room, for that big room i think they need to place tissue also in living room. When i want to use the bathtub, i found some sands, dirty there. For shower, the hot water just warm even though i set it maximum. For swimming pool it is okay, there is locker inside the changing room but no information it can be used or not. For gym not so many equipment there. Breakfast with many variants menu, the taste is just okay, it said chicken porridge but no shreded chicken. Late check out time just until 12.30.

Mantul kali next mau kesana lagi

Good food, but room towel and bed sheet/cover were not good enough. It will be better to change the towel and bed sheet when it tore or the color change

Really love this hotel! Go there with family, and add 1 additional room for 1 night for my in laws. Lake-view room is a must, it face east and have a good sunrise view by the lake. I book in-room tent and it comes with complimentary cakes and cute elephant plushie. It have mattress and pillow in it (its comfortable to sleep in, even for adults) and include additional breakfast. Service are great, breakfast food is good. Especially the japan corner. Never missed the japanese breakfast for my 3 days stay. On sunday they have kids corner with choco fondue. The kids club is big, and there's outdoor playground too. The garden around the lake is well kept. It's great for morning jogging or photo spot (plenty of photo spot).

Hotel nya bagus parkiran kuas, kolam renang nya bagus, hanya utk sikat gigi pasta gigi nya kaya hotel bintang 2, minimal pepsodent yg kecil lah...dan teh celup merk sosro, hotel bintang seharus nya sdh dilmah utk teh nya..so far tempat nya nyaman