Mercure Palermo Centro

Ulasan Mercure Palermo Centro

Mercure Palermo Centro

Via Mariano Stabile, 112, Palermo, Sicily, 90139, ItalyLihat Butiran Hotel
Mercure Palermo Centro
Mercure Palermo CentroMercure Palermo CentroMercure Palermo Centro
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
89 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.3
Perkhidmatan4.5
Kebersihan4.5
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Semua ulasan(89)
Ulasan positif(86)
Ulasan dengan gambar/video(20)
Penginapan yang hebat!(25)
Bilik yang hebat(20)
Kakitangan yang mesra(19)
Sarapan pagi yang lazat(18)
Terletak di pusat bandar(18)
Lokasi yang sesuai(17)
Bersih dan kemas(14)
Kemudahan yang bagus(10)
Ulasan kurang baik(3)
Italy Explorer
Bilik Kembar Standard
Menginap pada Nov 2024
Keluarga
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Dis 2024
Very good overall. The breakfast was actually fantastic. The location was b close the main nubs one towards the city centre. The bus cost about 1.30. A taxi or uber is 15-20 euros but the walk is just 20 minutes city centre. City tax is also very cheap!
Terjemah
Andongni
Bilik Standard dengan Katil Double
Menginap pada Jan 2025
Keluarga
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Feb 2025
We had a great time in the hotel; the room is really big and the whole environment is so nice. Recommend!
Terjemah
Pengguna Tetamu
Bilik Single Standard
Menginap pada Dis 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Feb 2025
I enjoyed my stay in the Mercury hotel. The receptionist (Sylvia) gave to me a great service by changing my single room and giving me another single roome with nicer view and more confortable. The breakfast was delicious and rich. Coffe machine workd perfectly and everything was nice!
Terjemah
Jinduose
Bilik Single Standard
Menginap pada Jul 2024
Solo
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Sep 2024
nice location and clean room I’d like to visit again soon :) :)
Terjemah
Pengguna Tetamu
Bilik Standard dengan Katil Double
Menginap pada Nov 2024
Pasangan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 10 Dis 2024
Excellent location within walking distance of Politeama and various restaurants/shops. Breakfast was varied and plentiful, with a pretty breakfast room. Our room and bathroom were a good size with good wifi signal. The bed was comfortable and clean. Regarding the view, our room was facing the inner courtyard so we had a view of private apartments opposite so no city view. Also it didn't have a balcony or working air conditioning as advertised and booked. This meant the room was a bit smelly and stuffy so we had to sleep with the windows open and got quite bitten by mosquitoes. Overall we would stay again but in a room with a balcony and air conditioning as advertised.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your detailed review. We are glad to hear that you enjoyed our excellent location, the variety and quality of the breakfast, and the comfort of your room and bathroom. It’s always great to know that our guests appreciate our facilities, including the good wifi signal and the cleanliness of the bed.We sincerely apologize for the issues you encountered with the view, air conditioning, and the room’s ventilation. We understand how important these aspects are to ensure a comfortable stay, and we regret that your room did not meet the expectations you had based on the booking. Your feedback is valuable, and we will look into this matter to ensure that such discrepancies do not occur in the future.We would be happy to welcome you back for your next visit to Palermo and will make sure to provide you with a room that better suits your preferences, including a balcony and fully functioning air conditioning.Thank you again for sharing your experience, and we look forward to hosting you again soon.Best regards, Andrea Stancato - Direttore/Manager Hotel Mercure Palermo Centro
Pengguna Tanpa Nama
Bilik Superior
Menginap pada Jun 2024
Keluarga
1 ulasan
3.2/5
Disiarkan pada 31 Jul 2024
Location: good Service: ok Room cleaness: below average Breakfast: bad Overall, more a 3, 3.5 stars hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to provide your feedback. We appreciate your comments about our location and service.We’re sorry to hear that you found the cleanliness of your room and the breakfast to be below your expectations. Your feedback is important to us, and we will address these issues with our team to make necessary improvements.We aim to provide a high-quality experience for all our guests, and we regret that we fell short in this instance. We hope to have the opportunity to better serve you in the future.Best regards, Anna - Guest Relation Hotel Mercure Palermo Centro
Allison_Travels
Bilik Standard dengan Katil Double
Menginap pada Jun 2024
Pasangan
10 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Jul 2024
This is a great option if you’re looking for a nice and comfortable stay in the city center. Less than 10 min walk from sights like the grand theatre, the convenient location and friendly staff helped us enjoy our time in the city.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Allison,Thank you for your kind review! We’re delighted to hear that you enjoyed your stay and found our location convenient, as well as our staff friendly. It’s wonderful to know that our proximity to key attractions and the comfort of your stay contributed to a positive experience.We look forward to welcoming you back on your next visit to the city!Best regards, Anna - Guest Relation Hotel Mercure Palermo Centro
Maria Elizabeth
Bilik Single Standard
Menginap pada Nov 2023
Solo
10 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Dis 2023
It’s a clean and safe comfortable single room - a little dated in itself but higher quality hotel than most with breakfast and dinner served on the ground floor with some panache - staff very helpful and kind
Terjemah
Pengguna Tetamu
Bilik Standard dengan Katil Double
Menginap pada Jun 2023
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jul 2023
Definitely it was a great experience. As we arrived after a trip via Viena, the receptionists were very kind and gave us a nice room in the new part. If possible, we would like to rate all aspects of our accommodation with 12 from 10. Location is excellent, near the free tour meeting ppint and not far away from street food experiences and historic monuments.
Terjemah
Pengguna Tetamu
Bilik Superior
Menginap pada Jan 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Feb 2024
Good location, lovely staffs. Good facilities
Terjemah
Darcy. W
Bilik Standard dengan Katil Double
Menginap pada Sep 2022
Pasangan
28 ulasan
4.2/5
Sangat Baik
Disiarkan pada 2 Nov 2022
Service is good. The ladies at the front desk is especially helpful. From providing information for breakfast, best Gelato in Palermo to car rental and intercity bus schedules and taxi bookings. They are always efficient and reliable. Thank you for the help! The shower is strong and water is hot which makes the shower experience very enjoyable. Our room is facing a one way street and is very quiet. Bed is on the harder side and pillows are flatter than our preference. Other than that, all is good.
Terjemah
Ho Yin
Bilik Standard dengan Katil Double
Menginap pada Okt 2022
Pasangan
13 ulasan
4.2/5
Sangat Baik
Disiarkan pada 9 Nov 2022
walking distance to all to most of the tourists attractions and markets, very clean.
Terjemah
spitz
Bilik Single Standard
Menginap pada Jan 2025
Solo
97 ulasan
4.7/5
Menakjubkan
Disiarkan pada 20 Feb 2025
Hotel molt moderno efficiente pulito in buona posizione centrale vicino ai mezzi pubblici. Colazione abbondante con prodotti locali. In camera e possibile farsi te e caffe.Dispinibile il deposito bagagli .
Terjemah
Andrei
Bilik Standard dengan Katil Double
Menginap pada Nov 2024
Pasangan
3 ulasan
3.2/5
Disiarkan pada 19 Jan 2025
Отель не соответствует цене - качество. Номер маленький, окно выходит на лестницу, где постоянно стоит телега с грязным бельем и поднос грязной посуды. Унитаз плохо работает, не смывает бочок, несколько раз обращались с проблемой. Завтраки хорошие, местоположение нас устроило, т.к. нам важно было близость к порту. Девушка на рецепции не понимала наш английский или не хотела понять. Парень был приветливый и решил все вопросы.
Terjemah
attwht
Bilik Superior
Menginap pada Dis 2024
Keluarga
14 ulasan
4.0/5
Sangat Baik
Disiarkan pada 11 Jan 2025
房間不錯，很乾凈，離市中心很近，主要的景點步行都可以到達，早餐也不錯，比較豐盛，就是停車費比較貴，取車時間要一個小時
Terjemah
Jawapan daripada Pihak Penginapan: Caro Ospite, Grazie per aver condiviso la tua esperienza e per le belle parole sulla nostra struttura, la pulizia delle camere, la posizione centrale e la colazione. Siamo felici di sapere che questi aspetti hanno reso il tuo soggiorno piacevole. Per quanto riguarda il parcheggio, ci teniamo a precisare che il servizio è gestito in collaborazione con un fornitore privato esterno. Purtroppo, non abbiamo la possibilità di influire direttamente sulle loro tariffe o sulle modalità operative, come i tempi necessari per la consegna dell'auto. Ti assicuriamo, però, che collaboriamo costantemente con loro per garantire un servizio il più efficiente possibile per i nostri ospiti. Speriamo di avere il piacere di accoglierti nuovamente in futuro e ti ringraziamo ancora per il tuo feedback prezioso! Cordiali saluti, Andrea Stancato Hotel Mercure Palermo Centro