Hotel berhampiran INAF Palermo Astronomical Observatory, Palermo

I had a tough time giving InCanto an average rating, because it was definitely not average. The good qualities were really great, but the bad qualities were really bad. First the good - The room was large & comfortable, located right in the middle of everything, a few steps away from the famous Four Corners. I loved the breakfast every day delivered right to our room. Lots of great places to eat and drink, and sights to see, just a short walk in every direction. Now the bad - InCanto is difficult to find, since the main entrance, the one with a sign, is inside a private building up on the 2nd floor (or 3rd floor for Americans.) There is no signage on the main streets, and only a tiny sign once you find the otherwise generic door located down an alley. I asked many locals for directions when I was only 1 -2 blocks away, and nobody had ever heard of it. The Four Corners is very close, and very LOUD. Live music starts early in the morning and continues until late at night. Well after midnight, after the music stops, people walk through the streets shouting & kicking beer bottles. It's never quiet, and you easily hear all the noise from inside the room with all the doors & windows closed. The front desk is only staffed in the morning, so when we could not find the place in the afternoon to check in, nobody was there to answer the phone. There's no elevator and no help, so be prepared to carry all of your own luggage up two flights of narrow stairs. We had a misunderstanding regarding our bill. It worked out fine in the end, but we couldn't just go to the front desk to fix it, we had to do everything online, so something that would have normally taken two minutes wind up taking half a day. Our room had a nice wood floor, but there were tiny nails sticking up through the floor. We normally don't wear shoes inside, but after having the nails tear our socks and poke the soles of our feet, we had to keep our shoes on. For me, the negatives outweighed the positives, and I would not stay here again or recommend this place to anyone else.

Overall a good hotel. Location is excellent, central to most of the major sights. Friendly and helpful staff. Very clean. Breakfast not too exciting. Our one big drawback was the advertised free parking is not free. It costs €10 a night and we were not made aware of this before hand. The parking garage is not based at the hotel but further down the street and is very difficult to drive to. Normal procedure is to call the hotel and they ask you to pull over on a busy road and a parking attendant will come and get you. He then keeps the car and car keys at his garage and will bring the car out on request from the hotel. The system worked well once we were aware but again it caused some stress and confusion on our first night driving around a busy city. And driving in Palermo is not for the faint hearted!

We stayed at Delle Vittorie in May for a family vacation and had a great stay! We were a group of 9 traveling together and even before we got there, they worked with us to secure separate rooms for the time frame we wanted to stay. The rooms were beautiful and clean and the hotel is in the perfect location- right in the middle of restaurants, stores and historic sites. We were also close to the market and a 20 min walk from the train station which was perfect for day trips. They helped arrange pick up and drop off at the airport which was much appreciated. We had such a great stay and would 100% recommend anyone staying here.

Great location, on a side street off the main street. Around 5-10mins to airport bus stop at Politeama or a few minutes walk in the other direction to the square where larger coaches leave for tour groups. Rooms a good size, with desk, wardrobe, luggage space etc. Double beds typically 2 singles pushed together but covered with one sheet/bedding....so a twin room has this and an extra separate single bed. Basic toiletries and hairdryer provided in room, fridge, reasonable shower pressure. Staff on reception very friendly, free wifi throughout and free city maps available on reception desk. Storage room available for luggage if arriving early/leaving after check out time. Breakfast reasonable continental selection- breads & rolls, pastries, ham/cheese, cereal etc....but not as much choice as some smaller hotels in other parts of Sicily. Fresh fruit selection was exclusively green apples on one day. Didn't seem to be many staff at breakfast so took a while for some items to be restocked at busy times. Natural yogurt available from a machine but no flavoured ones...and fruit juice was very weak and watery. Furniture in breakfast room quite basic, not the most comfortable and lots of large tables but not many small ones....maybe reflects that this hotel often hosts tour or other larger groups. Overall good accommodation and friendly staff in a convenient location, slightly let down by breakfast being a bit more cafeteria style/basic than I might have expected for a hotel of this size.

For the price paid per night (＜£70) and its location, it’s what you need for exploring Palermo. Walkable distance to Palermo Lolli train station (where the airport train will take you) and bus stops. On a quieter street with coffee shop downstairs and a couple of bars in close distance. Lots of options for dinner close by too. The room was basic, clean, comfortable bed. The bathroom could go a refresh. Air con was okay. Managed to check in early which was welcome. There is a bit of noise you can hear from your neighbours / the reception but it doesn’t go on late at all.

This is a great option if you’re looking for a nice and comfortable stay in the city center. Less than 10 min walk from sights like the grand theatre, the convenient location and friendly staff helped us enjoy our time in the city.

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

We had a good stay at this hotel. Room was large, furniture abit dated and air con. Room also had a fridge. Clean rooms, staff were super friendly. Hotel is 10-15 minutes walk to the historic centre. Breakfast was lovely also. Good value hotel with 24 hour reception. Only downside is the noisy plumbing every time someone uses the loo, the room next to it can hear it.

The location is a little remote but not bad. Breakfast was good. As for the bathtub, the stopper was bad because I don't usually use it. Basic cleanliness is also good. I spent four days comfortably.

After EasyJet cancelled our flight as we were boarding our late evening flight we found ourselves being ferried to this small town miles from the airport and arrived at 5am along with 50 other tired and harried passengers to be met by a smiling and very efficient manager who dispensed with the usual checking in - he had all 50 guests in bedrooms within 15 minutes. The bedrooms were clean comfortable air conditioned and mostly with balconies and we were all asleep by 530am. The next day he had arranged breakfast for the extra 50 guests and then a delicious lunch . The manager and his amazing staff put up our constant queries about being collected, fixed us drinks at the bar, and provided a reassuring presence at a very stressful time. The hotel itself was comfortable, airy and spacious; our room was not wanting and the fresh bed and well appointed bathroom ensured that we felt as human as possible under the difficult circumstances. We landed on our feet in an unlikely town but realised you should never judge a book by its cover.