Terokai Ulasan Tetamu Hotel di Palm Cove

Drift Palm Cove
4/5101 Ulasan
Our first room was terrible, so terrible. The curtains were mouldy and stained and I could barely bear to touch them. The carpet was dirty and damp, the whole place smelt very damp and bad. Our bathroom sink wouldn't drain. I lasted 2 nights (which I shouldn't have!) and after reading lots of bad reviews I went to reception to tell them I just couldn't do it. It was unhealthy and I felt sick. The girls at the desk were very helpful and immediately swapped us to another apartment that was lovely, spotlessly clean and fresh and beautiful. Just like you would expect! told them that the first apartment should never have been rented out in that state! I don't understand why they would put people in there. The pool area is beautiful, and I think most of the rooms probably are too, but they need to get the owners of the apartments to renovate if they are not up to scratch. Our last 3 nights were great, so I am putting average. If we had been in there the whole time it would have been perfect.
Pullman Palm Cove Sea Temple Resort and Spa
4.2/579 Ulasan
The room is great! Quite spacious with enough space for a family of four. There is a barbecue grill and kitchen as well as dishes and cooking utensils. Very good. But the service and hospitality is poor. The worst experience I’ve ever made! There is one restaurant that is always fully booked, but still has tables and chairs available. You have to please them to make up a table for you, very uncomfortable for a five star hotel! Then they have a lagoon bar that offers foods and drinks. First day 29. Dec there was a wedding, so the lagoon bar was closed for hotel guests. Food can be ordered to room, because restaurant is fully booked. We asked if there is a celebration for New Year’s Eve, but concierge told us it was cancelled because no people were interested in. On 31. Dec they closed lagoon bar again for hotel guest because suddenly they had a New Year’s Eve party, but not for us. On January 1st there was no room service…. Check out was the same unfriendly treatment as during check-in… If you don’t mind to spent your holidays like a tenant it’s a great place. As a hotel guest better try another one. We will not come back here!

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Maklumat Perjalanan Tempatan

Bilangan Hotel101
Bilangan Ulasan1,079
Harga TertinggiRM 27,949
Harga TerendahRM 321
Harga Purata (Hari Bekerja)RM 1,239
Harga Purata (Hujung Minggu)RM 1,264