Hotel berhampiran Palm Springs Art Museum, Palm Springs

The place is well located, big room with all service and a big pool: l definitely recommend it:

位置很好，條件比一般的motel強。乾淨衛生，暖和。挑不出什麼毛病，這個價位也不需要什麼自行車了。希望以後還能再來

I wrote a review for this place in 2016 and I raved. This place has gone way down in service and amenities and it is really too bad. The biggest issue is that the villas used to have walking path access to the hotel, which had an additional 3 pools, full service restaurant, and arcade for the kiddos. In some kind of dispute between Marriott and the new owners of the hotel, there is now a metal gate between the properties. The water slide was closed during our Spring Break stay, and will apparently be closed until at least July. There is no longer cocktail and food service at the pool. I was so excited at first when I saw that there were, ”scan to order” signs on the umbrellas around the pool. I placed a mobile order and was informed I could pick up my order at the restaurant in 40 minutes. When I went to pick up, they said they hadn't started my order yet because they had to make sure I was 21 since I ordered cocktails. Why did I wait 40 minutes to be told that??? Ultimately, the room was very nice and the kitchen and bedroom are very nice to have for a family vacation. That said, if I had paid the $300-$500 usual room rates I would've felt ripped off. ”Fortunately”, we got a ridiculous, practically free trip in exchange for attending a 90 minute timeshare, sorry, ”Vacation Club” presentation. It was all sounding pricey but potentially a good deal with all the discounts until we left and read the reviews on Trustpilot and the BBB where thousands of owners have collectively given the Marriott Vacation Club a ~1.5 out of 5 star rating. Owners claim you cannot get reservations at the villas they want despite booking years in advance, maintenance fees are increased every year, and customer service is terrible. If you want to stay at a nice villa with a kitchen and nice pool this is a good option. If you are looking for an upscale resort with amazing service this is not the place for you.

We enjoyed a spectacular, 7-night vacation at Marriott's Desert Springs Villas (Phase ONE), this month (June 2023). We received a warm, professional welcome from several staff members, upon our arrival, and the staff, throughout our stay, were warm, professional, gracious, efficient, and welcoming. Marriott's Desert Springs Villas ONE is an extremely well managed resort; at a variety of hours in the day, we'd often be in the same place, at the same time, and observe an army of Marriott Vacation Club employees, carrying out their duties with the consistency of a fine, Swiss timepiece. Marriott Desert Springs Villas is impeccably well maintained, and immaculate. In fact, I learned on this vacation at Marriott's Desert Springs Villas, that maintaining the resort to the level of perfection that Marriott Vacation Club does, is no small achievement, as I noticed some guests who seemingly made it a point to disrupt Marriott's best of intentions to keep the resort clean, well maintained, and orderly. There's always one! Our villa was a spacious, two-bedroom, two-bath villa, recently refurbished, and extremely comfortable. There is something to be said for the privilege of vacationing in a clean, well maintained, spacious villa, with a living room, dining area, two bedrooms, two bathrooms, full kitchen, beautiful deck/patio, and washer and dryer. Our villa was remarkably quiet. The housekeeping and engineering staff were extremely responsive, kind, professional, and efficient. Concierge Donna and Jan are fabulous Ambassadors for the Marriott Vacation Club brand, as is their manager, a kind gentleman, whose name I’ve forgotten (I believe his name is Angel). They are kind, professional, and very knowledgeable about the Coachella Valley, and anything that you might want to do during your vacation. Little did we know that we'd be attending an ice hockey game (in June!) at the recently opened, Acrisure Arena, home to AHL hockey team, the Coachella Valley Firebirds, during our vacation. The Coachella Valley Firebirds made it to the playoffs/AHL Calder Cup Finals, during their first season (this year), and during our vacation. The arena is brand new, spacious, COLD (refreshing!), intuitive, and friendly. The (ice) hockey was great (in Palm Desert, go figure!). We used to frequent several restaurants at the JW Marriott Desert Springs Resort, many times during our 7 night vacation, and during our many years of vacationing at Marriott’s Desert Springs Villas (beside the JW Marriott Desert Springs Resort), but, that came to an end, a few years ago, when the owners/management company of that hotel/resort, became sufficiently short-sided, and prohibited Marriott Desert Springs Villas ONE owners and guests from enjoying the hotel facilities (pools, spa, favorable rate on golf), 7 days a week (as used to be the case). Hence, we had not one meal at the JW Marriott Desert Springs Resort, Marriott’s loss of substantial revenue, not ours, as there are a myriad of excel

Hotel was very new and it was nice. Staff was professional but the hotel was a little bit pricey at 250 US Dollars after tax. I think this hotel is very new so I guess I understand the justification for such a high price point. The hotel includes a decent breakfast and also has a swimming pool and did let us check in 1 hour early. My boyfriend's mother was surprised that I picked holiday in express but she was very pleased with my decision and we got two rooms. I would return there but have to think twice about dropping $250 US dollars. Must be cheaper in the summer and perhaps not on a weekend when there was something special in town. I got the Holiday Inn Express on this wonderful website and it was literally 100 US dollars per night per room cheaper. Thank you trip.com

죠슈아트리 국립공원과도 거리가 멀고 주변에 볼거리도 없다. 그냥 자는거 외엔 아무것도 없다고 생각하면된다. 그거치고는 가격이 싸지 않다

I am taking the time to write this review because we were hesitant about our stay given the negative ones below. We had THE BEST time at the Ace. The mid-week vibes were great, super low key guests. Great pool time. What stood out was the food. We ate breakfast and lunch every day and loved everything we had. I can't recommend the Ace enough and I can't wait to come back next winter.

Beautiful and huge resort with 2 waterslides and lazy river. Rooms are big and spacious, but the toilet is too small. There are a couple of restaurants, golf and spa.

房間OK。前台態度一般吧。衛生實在不敢恭維。 到處的頭髮 毛巾跟被單上都有殘留物。 最要命是房間隔音極差。隔壁老外晚上xx叫的那個響，女兒“隔壁在生娃娃嗎？……”🤪