Hotel berhampiran Muralla de la ciudad, Palma De Mallorca

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

Arrived a little early and our room was ready to go straight there. We both liked the hotel, it’s an adults only so, no crying and not too much noise. We slept well, found the bed better than ours at home with modern facilities and natural materials used throughout the whole hotel. We enjoyed the beach, always beds and shades available with a shallow sea, I did go swimming but it was very cold and I didn’t manage it everyday. You are spoilt for choice with cafes, restaurants and bars, with enough shops to browse in The hotel offers excellent service, all we ate was hot, well cooked and great quality and the spots of interest like the roof bar give it the edge. Welcoming and comfortable in all areas, this was a great experience.

We booked Nou Balares as as part of a Jet2 City Break. This hotel is absolutely superb, it is well located, and immaculately clean and tidy, but one of the best things are the staff. A special ‘thank you’ goes out to reception who went out of their way to provide us with information on everything from where to find a pharmacy on New Year’s Day, to opening the lift on New Year’s Eve, so we could all go on the roof and watch the fireworks. Breakfast, though a slightly limited menu, was delicious and freshly cooked every time. The small courtyard is a lovely sheltered place to have coffee and a snack and the food in the restaurant very tasty at reasonable cost. An excellent powerful shower and everything you need, in your room with nothing you don’t need. The hotel represents excellent value for money, particularly if you are budget conscious. 10 out of 10 !

Unsere Erwartungen wurden erfüllt. Super nettes Personal. Wlan erstaunlicherweise auch sehr gut. Das Essen war lecker. Fisch und Ähnliches wurde frisch gebraten für einen. Wir sind sehr zufrieden gewesen und würden gerne nochmal kommen. Wenn ihr zum Ballermann wollt und feiern wollt empfehle ich das Hotel jedoch nicht. Es ist eine Stunde Fußweg bis dahin die sich sehr zieht. Habe mal ein paar Beispiele gepostet: der Blick aus einem Innenhof Blick, Beispiel essen (was wir uns geholt/zubereitet haben) manches davon ist Abendessen, anderes vom frühstück. Ein Bild vom Gang habe ich auch mal mit rein genommen. Auf einem Bild sieht man auch wo man sich unter anderem was zu essen holen konnte, es gab aber noch andere Optionen.

We are currently in the Amfora Beach. Staying here for 10 nights. Booked three rooms. Since we checked in on Saturday in our room we have slept with thick black mould and spores on the partition wall between the bathroom and the bedroom. We have reported this and it was partly wiped off but still several spores and black visible. We reported it again today and explained the cause is due to the bathroom door not closing. We were promised a ”technician” would look at it. We explained myself and my partner suffer asthma and emphysema and this is detrimental to our health. We ard both now wheezing. We returned this evening to find nothing has been done. On asking again at reception thd technician was unavailable and it might be done tomorrow. Explaining again the risk to our breathing, my partner was met with ”si, si”.. It seems the only way we may get a response is through this forum as clearly the reception team do not realise the seriousnes of the situation. We have paid a considerable sum for three very small rooms that do not appear to merit the 4 star tag and the least we would expect t is they would be clean and safe.

2歳、5歳の子供と３人でアパートメントタイプの部屋に6日間滞在。また再訪したいと思う。 good １．確かに海からホテルへは坂道だが、2歳の子供でも歩ける距離。徒歩5分。 ２．776号室に宿泊。部屋はキッチンのあるアパートメントタイプで生活しやすかった。基本的に器具は揃っている。受付に言えば洗剤、スポンジをくれる。ビーチタオルは1枚10ユーロのデポジットを入れれて貸し出す方式。換えたい場合も快く対応してくれる。最終日にデポジットは返却される。調味料はない。 ３．夕食は品数が多いビュッフェ。2歳は無料で2人で30ユーロ程度だった。コスパがいいと感じた。 ４．コンビニ的スーパーが徒歩3秒の隣にある。 ５．通常のスーパーであるALDIが徒歩15分くらいのところにある。坂道があり2歳が歩くのは大変だったが、大人なら問題なし。 ６．マリーンランド？小さい水族館までタクシーで10分。人数が多い場合はローカルバスよりお得。小さい水族館だが、イルカや鳥のショーがあり子供たちはだいぶ満喫していた。 ７．受付でパルマ水族館のツアーに参加した。これはバスとチケット込み。このバスはお土産屋に行くこともなく、水族館直行。滞在時間も十分だった。 ８．子供のダンスプログラム等アクティビティがあり子供が楽しんでいた。 ９．近くの海は長いビーチと少しの岩場があるため、ビーチに飽きたら岩場でカニや貝を探したり子供が楽しめた。ホテル前のビーチが長く、4人乗れるレンタルバイクでサイクリングをしたがとても良い。レンタルバイクはビーチの目の前のお店で借りられる。 bad １．ホテル内は全て現金精算。ホテル内にATMがあるが、少し不便。手数料もかかるし。 ２．好みによるが、朝食は22ユーロの価値はないかなと思った。結局子供が食べるのはパン、ヨーグルト、シリアルだったから隣のスーパーで購入して部屋で食べた。 ３．空港送迎のバスがホテルによく泊まっていたが、受付に聞いても教えてくれない。ホテルからはタクシーしか呼べない、バスは自分で調べて予約してとのこと。せめて会社名だけでも知りたかったが教えてくれなかった。数百回同じバス会社の名前を見っているだろうに（私でさえ5回くらい同じバスを見た。バスをみたら名前をメモするべき）空港までのローカルバスは安いが、バス停はALDIの方向。大人だけならスーツケースを持って歩けるが、子供がいると大変。タクシーは空港まで片道45ユーロくらい。 ４．提携のツアーが最悪。洞窟内で船に乗れるツアーを予約した。9時集合で洞窟内の滞在時間は1時間20分のみ。まずお土産屋→宝石屋を回った後にやっと洞窟に着く。ロスタイムが1時間以上ある。それで3人で69ユーロは高すぎるのでお勧めしない。子供が飽きてぐずる。洞窟は観光客が多く入場も長蛇の列。この1時間20分に全て込みなので、実質40分くらいしか洞窟内にいなかった。洞窟内で乗れる船は所要時間2分だが、待ち時間が30分以上ある為、ツアーバスの集合時間に間に合うように乗るのは物理的に不可能。レンタカーをお勧めする。これだけがこの度唯一の最悪なこと。

Die Ausstattung war perfekt und sehr sauber. Wir hatten zudem kostenloses Upgrade d.h. eine Suite statt Doppelzimmer. Mit der Auswahl und der Qualität des Essens waren wir sehr zufrieden. Der Service hat sofort nicht mehr benötigte Teller abgeräumt. Zur Abendessen war sowohl Bier und Wein kostenlos includiert. Problem ist einzig das Parken. Nach 12:00 gibt es nur mehr Parkplätze mindestens 1 km weg

Excellent. Un très bel hôtel bien situé Plusieurs arrêts de bus à disposition, multiples restaurants et bars, possibilité de longer la côte la mer est juste en face. Petit-déjeuner inclus dans la formule. Vaste choix chaque jour rien à redire. Le skybar est magnifique et reposant. Pareil pour le lobby d'accueil/espace détente. La chambre est très propre, celle réservée avait un balcon et vu sur mer. Parfait rien à redire. Petit bémol parfois on entend ses voisins de chambre mais rien de méchant pour ma part. Je recommande cet hôtel.

Grosse surprise, nous avons été surclassé. Spa et petit déjeuner qui valent le coup avec des personnels chaleureux et à l'écoute. N'hésitez pas à réserver vos traitements au spa en avance ainsi que vos excursions avec l'hôtel : les places partent rapidement !