David F
7 Oktober 2024
Overall, we enjoyed the holiday. We were a party of 6 with a 2yo child and an 11yo child. PROS- The food in the main restaurant is really good. Plenty of choice. The hotel is really clean. The views are fantastic. The water park is really good. Drinks are generally good. Beach and sea are great. The staff are generally helpful. CONS- Access isn't easy. Even with the train, getting around is a bit of a mission. There's steps everywhere. If you've got young children, you need a good pram for bouncing down steps. The main pool area is too cramped, you're never more than 6ft from someone's sunbed. Fine, if you want to relax all day, not good if you've kids. The whole complex is a little cramped because it's on the side of a hill. The food at the other restaurants and bars isn't very good. The Italian a la carte was just a buffet. There's not much choice at the beach or water park, so it's a case of tackling the steps to the main restaurant. Certain drinks like pina colada aren't included in the all-inclusive during the day, but they are at night! That's just odd! There's no bar stacks (nuts/crisps) available. The day before we left, we had all the children's beach/pool toys taken from outside our room. We didn't find anyone using them, so I presume the hotel staff moved/took them. Reception didn't have any knowledge of it! My 11yo daughter also had a purse with 90 euros in it go missing from the room. Yes, it should have been in the safe, but I didn't know she had it. Overall, we enjoyed it, but some things weren't what we expected from a 5 star hotel (even in Europe), so I don't think we'd go back.
Terjemah