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Courtyard by Marriott Paramus
4.2/5102 Ulasan

Courtyard by Marriott Paramus

Paramus|2.71km dari Westfield Garden State Plaza
I visited this courtyard Marriott partly for business and partly to attend an event with my sister. I called ahead of time to find out if they had smart TVs. And we were told that they did. We were going to leave my niece in the room to watch movies while we attended the event. When we checked in we were told that check-ins were going slow because their system was down. There was a long line. I was thinking it was the booking system. They did not say the Internet was down that everything was down. They said the booking system was down that was it. I had to unpack my stuff (and I have a lot because I’m a photographer/videographer) before I figured out myself that there was no internet. No streaming tv. And we ended up not going to the event because I didn’t want to leave my niece by herself with nothing to do. And the lady I spoke to about it was so rude. Most everyone I spoke to it were so rude to me. And making it seem like it’s just my tough luck that they don’t have internet because it’s out of their control. Which I understand it IS out of their control. But I should’ve been told ahead of time at check-in. This is how the conversation should’ve gone at check-in: ‘“ We’re sorry we just wanted to let you know the Internet is down we have no idea when it will be back up. It might not be back up tonight. We just want to let you know in case you needed to make other arrangements. ‘ . Then there would of been no problem at all. I could have found another hotel. As it was I didn’t get even an apology until the next day. That night it was just it might go up but we can’t guarantee anything. Very short and abrupt. The next day at least they apologized but I was strung along all day. The Internet never went back up all day. I tried to book another room but by that point since it was Saturday everything was sold out! I was stuck! In the evening people that I spoke to about it we were so rude again. So short with me. Didn’t offer me any kind of compensation. Nothing. And I don’t ever ask for compensation. But I was spending $200 a night. Which is a lot to not get internet and a lot to not get what were the most important parts for me. I wanted to go to My event and I wanted to be able to get a head start on my work week the next day (which required a good internet connection). Both were ruined because they couldn’t tell me about the internet before I checked in. And I am an ambassador level bonvoy member. I’m a super good customer for Marriott. I travel 70% of the year. I don’t think asking for a little communication was asking too much.

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Lihat Ulasan Tetamu untuk Hotel di Paramus

Mencari hotel berdekatan Westfield Garden State Plaza? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hyatt Place Fair Lawn Paramus
3.9/5102 Ulasan
Our room is in the 4th floor, but all the kitchen smells will come to the room with the ventilation system. It’s is really a bad issue because any respiratory disease will be transmitted freely in this hotel. The quilts are extremely uncomfortable.
Comfort Inn Paramus - Hackensack
4.2/5104 Ulasan
We had attended a concert in NYC and did a lot of research on where to stay on our way home in the the Lake George area. I researched a lot on I-87. The places were much less expensive but but also seemed a little gross. This place was a little more pricey, a little closer to the city (which was quite nice). We pulled in at about 12:30 at night and check in was easy. We had called ahead to let them know we'd be late. The man at the front desk was super polite and even offered us a bagel from the kitchen since we were so hungry. We decided to walk down the road to a convenient store that was still open. The room was incredibly clean, the bed super comfortable, and the shower was simply amazing. You would think that being on such a busy road that it would be noisy, it was not at all. After a great nights sleep we thoroughly enjoyed the free breakfast that had many options. It was a great quick stop. We will certainly utilize this place again during our adventures.
Fairfield Inn & Suites Paramus
4.3/5103 Ulasan
We spent ten days here on our annual visit to our homeland. We have stayed on at least 5 yearly trips and have not been dissapointed. Great reduced rate for an extended stay. The rooms are quiet and the hotel is well situated right off the GSP and Route 17 next to a shopping center but way off to the side in a quiet area with little traffic. The breakfast is included and the gentleman and woman who runmit are great at thier job and justifiably proud of thier work. It is spotless, with a cauldren of fresh oatmeaL and many toppings. Fresh fruit, cereals, yogurt, juices eggs, bacon, ham etc are offered in many varieties and change on a daily basis. The breafast staff and cleaning staff operate at a high professional level here that is hard to find anymore. Other pluses are a great front end staff who accomodate changes in schedules cheerfully. The parking is free and safe and Rlute 17 has a great selection of businesses and bagel shops. You can get to the city easily by bus or rail easily.
Courtyard by Marriott Paramus
4.2/5102 Ulasan
I visited this courtyard Marriott partly for business and partly to attend an event with my sister. I called ahead of time to find out if they had smart TVs. And we were told that they did. We were going to leave my niece in the room to watch movies while we attended the event. When we checked in we were told that check-ins were going slow because their system was down. There was a long line. I was thinking it was the booking system. They did not say the Internet was down that everything was down. They said the booking system was down that was it. I had to unpack my stuff (and I have a lot because I’m a photographer/videographer) before I figured out myself that there was no internet. No streaming tv. And we ended up not going to the event because I didn’t want to leave my niece by herself with nothing to do. And the lady I spoke to about it was so rude. Most everyone I spoke to it were so rude to me. And making it seem like it’s just my tough luck that they don’t have internet because it’s out of their control. Which I understand it IS out of their control. But I should’ve been told ahead of time at check-in. This is how the conversation should’ve gone at check-in: ‘“ We’re sorry we just wanted to let you know the Internet is down we have no idea when it will be back up. It might not be back up tonight. We just want to let you know in case you needed to make other arrangements. ‘ . Then there would of been no problem at all. I could have found another hotel. As it was I didn’t get even an apology until the next day. That night it was just it might go up but we can’t guarantee anything. Very short and abrupt. The next day at least they apologized but I was strung along all day. The Internet never went back up all day. I tried to book another room but by that point since it was Saturday everything was sold out! I was stuck! In the evening people that I spoke to about it we were so rude again. So short with me. Didn’t offer me any kind of compensation. Nothing. And I don’t ever ask for compensation. But I was spending $200 a night. Which is a lot to not get internet and a lot to not get what were the most important parts for me. I wanted to go to My event and I wanted to be able to get a head start on my work week the next day (which required a good internet connection). Both were ruined because they couldn’t tell me about the internet before I checked in. And I am an ambassador level bonvoy member. I’m a super good customer for Marriott. I travel 70% of the year. I don’t think asking for a little communication was asking too much.
Hampton Inn Paramus
4.3/5105 Ulasan
Hilton Inn Paramus was a wonderful experience. The exceptional service provided by the front desk staff stood out to me. The staff were incredibly friendly and welcoming, going above to ensure that all my needs were met. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, thanks to the super friendly front desk. The room smelled nice, was clean , and I had no issues.
Best Western Paramus Hotel  Suites
4.1/5102 Ulasan
The hotel was fine. Comfortable, clean, nice staff. Breakfast was typical, no frills at all, but ok.

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