Hotel Surrey dengan Tempat Letak Kereta

The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand. Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed. They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help. Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.

及其滿意！兩位房東主動免費升級房間，本來沒有早餐的，還每天專門按照我的喜好給做早餐！環境幽雅舒適温馨！服務真的是我所有住過的酒店民宿最最最滿意的一次！推薦給了我好多朋友！這裡會是我以後的固定住宿場所！

房間乾淨整潔，選擇了入住期間工作人員不打擾，提供的早餐種類簡單但咖啡、麪包、雞蛋都有，味道也不錯；沒有中文服務，客人基本也都是外國人，但都很友好；停車方便，周邊沒有配套，如果沒車出行會有些麻煩。

位置在surrey Guildtion center中心位置，酒店走過去10分鐘，前台很友好，因為攜帶的信用卡刷不了預授權，特意給了另一張沒帶來的卡片訊息操作成功了，退房就馬上退deposit了，房間是公寓型，有陽台，有洗衣機和烘乾機，很舒服和方便！！

Masa menginap saya di Ramada adalah selesa, bersih dan tenang. Saya menikmati penginapan saya sepanjang malam. Harganya ok.

The room was fine but it was not what I thought it was going to be. It is more like a hostel. The kitchen had everything you need to cook a meal. As we were there for a function in ocean park area the location was awesome.

The service was excellent, and the cleanliness was impressive. I really enjoyed my stay at Canada Inn and appreciated how welcoming and well-maintained everything was. Highly recommended!