Hotel Burjin dengan Tempat Letak Kereta

⭐⭐⭐⭐⭐ Exceptional service in Kanas – Charlie is a absolute star We have travelled all around Asia and China, and Charlie, the hotel manager, is genuinely one of the best we have ever met. We only stayed for two nights, but any problem we had, he helped us with immediately. The standout moment was when a thunderstorm was about to hit. We were just about to message him to ask a massive favour, if he could possibly take in our washing before the rain started. I checked my phone, and he had already messaged us to say he had already taken it in for us! He absolutely went the extra mile, and we cannot recommend this hotel enough. This guy should be working at the Marriott or Hilton! If you are visiting Kanas, stay here and you will be in incredible hands.

Although the hotel’s first floor is very basic with little more than the check-in counter, I really enjoy the second floor. It offers a variety of useful facilities, including clean restrooms, a laundry room, a small fitness room, comfortable seating areas and a complimentary afternoon tea service. The room was in excellent condition, felt modern and well-maintained, and was completely free of any cigarette smell. The only drawbacks were: - There are not enough elevators and waiting times can be very long, especially when large tour groups are checking in and out. - Breakfast is served in a separate building which requires taking stairs to access. The food selection was quite limited, and the quality was underwhelming. Only black coffee was available, and there was often a long queue for the coffee machine. Overall, I had a pleasure stay and particularity appreciated the facilities on the second floor and the clean, comfortable room.

It's the best hotel I've ever been privileged enough to stay in Xinjiang, China The elegant décor of the rooms, top-notch amenities, and high-quality services, This hotel (Kanas Flower Room Boutique homestay) is indeed a hidden paradise,I loved everything about this hotel, from room types, customer service, and serene surroundings,I had the best experience at Kanas Flower Room Boutique homestay. Their exceptional hospitality, elegant rooms, safe and secure environment, very delicious food at their restaurant, the staff are all amazing, kind and very helpful, A big Thank you to all the staff working there ( Shi Shi , Hanan . Sune Yue, all restaurant staff and waitress Hannan, and the guy who carved the delicious lamb meat and drove us to the bus station sorry forgot his name ) will see you guys again. I highly recommend Kanas Flower Room Boutique homestay.

The staff at the accommodation are super nice! Especially the hostess, who is incredibly warm and welcoming. The food at the place is also delicious! Overall, staying here feels cozy and comfortable. Highly recommend!👍👍🥰

We would like to give out utmost compliments to the fantastic service rendered to us by Jack of Concierge services. Being our first time to Altay, Xijiang, we are not familiar with transport and Jack has been an absolute gem. He helped us secure pickup at late notice despite the snow condition and continued to take care of us throughout our stay. Our first time in Xinjiang is absolutely wonderful thanks to Jack! The manager on duty also took feedback into stride and did his best to remedy hiccups. Hilton Altay has bus shuttle to the Jikepulin Ski Resort which makes skiing a breeze. We did 3 days of ski until the end of hours and came back for the lounge service. We were thoroughly pampered and will come back to stay at Hilton in a heartbeat. Looking forward to be back next with family. Thank you Jack! Keep up the good work!

We stayed here for 2 nights. I booked this accomodation because trip.com indicated this is a non smoking room. When we got into the room we can noticed straight away strong cigarette smell. I saw an Ash tray in the room that was just used. To reduce the cigarette smell I opened the door and windows and put the Ash tray into a plastic bag and tightly sealed it. Prior to check in we had a problem caused by the luggage transfer staff at Kanas Lake and the lady boss was kind enough to fetch one of us again to the luggage release point at Jiadengyu car park station. Fresh fruits were supplied daily to our room. We are happy with that. The location of the accommodation was not near to the shuttle bus stop as compared to many hotels in the vicinity. The bathroom has no wall hook and towel rails for hanging clothes and towels. This makes bathing not easy especially in the cold autumn weather. Disposable paper bath towels was provided and it was uncomfortable to use besides being inefficient to remove water and moisture from the body. One of the lamps on the ceiling was not working. The curtain has a part that was dislocated and not fixed. Glass with no handle was provided and when it's filled with hot water it's difficult and dangerous to hold as you can drop the glass easily if you are not very careful. The elderly lady at the accommodation was very helpful and told us to use the common area chairs to put our bag as no luggage rack was provided in the room. The shower head in the bathroom was made of metal of inferior design and one of us burned our hand when bathing.

和好朋友自駕禾木，快到景區隨機訂的這家酒店，整體體驗滿分 衞生：打掃的很細緻，收拾得清爽透亮，尤其是水龍頭淋浴沒有一點水漬。 環境：避暑很舒服！周圍都是山很涼快。 設施：製冷、衞浴、好用水量充足！ 服務：工作人員熱情健談，給我們推薦自己常去的菜館，很好吃！也詳細的給我們説了接下來的行程時間安排，很貼心

Great location, great amenities, great service. Really nice of the hotel to provide free room upgrade. Hotel comes with washer and dryer and those who wish to stay for long duration. Short walk to the transfer station 禾木山庄, easy to get around to most places in hemu village via the free internal shuttle bus, including to the ski resort. If you don't feel like walking, the hotel provides a free shuttle service to 禾木山庄. The driver is helpful and prompt with shuttle service requests. The breakfast spread has a good variety of noodle soup/porridge, pastry, fruits and tasty stir-fried dishes. The chef tries his best to satisfy the customers' requests, even helping me to get coffee when it is not on the breakfast menu. Free fruits platter in the evening.

Pengalaman yang melangkaui jangkaan! Bilik teh dan gimnasium dilengkapi sepenuhnya. Sarapan boleh dinikmati sehingga jam 11 pagi, sangat sesuai untuk pelancong yang suka bangun lewat. Kakitangan membantu membawa bagasi sepanjang masa. Pengalaman yang sangat memuaskan!

I think we got upgraded, because it looks more luxury than we thought. Near the bus shuttle to Kanas Tourist Center ~350 m, the view from our room is amazing. Sure will be back again❤️❤️❤️ thank youuu