Hotel Changshu dengan Tempat Letak Kereta

Pros: Amazing location close to Shajiabang. Serene and calming environment. Very fashionable  facilities that are spotless. Very good food. The takeout robots are awesome and when they are over-capacity, the front desk brings you the food Friendly and attentive staff  The fancy hairdryer and the warmed toilet seat was amazing. Shower pressure was impeccable  (but you take these things for granted at 4 star hotels...) TV software is very good, and you can easily stream stuff Cons: No English Signs / No communication with staff. Translation app helps a bit , but there were some misunderstandings and a difficulty to find the hotel lobby as there was no clear signage. Very good intentions though from staff, and you can't expect everyone to speak English. But having at least one person speaking English, as well as having billingual signs everywhere are important to ensuring that foreign guests feel more comfortable without having to always reach for their phone Different understanding of privacy: the housekeeping always knocked despite having Do Not Disturb on. I had to be mindful of them, which kinda stressed me.  2nd floor lake view feels exposed. My room was facing a public walking path into the reserve, and although not much traffic was happening, people could see me. Ideally the windows can be tinted to prevent this. Wifi is slow and not able to meet needs. Limited at around 10 MBPS (without vpn) and always buffered, but was good for basic stuff Bad soundproofing. You can hear what is happening in your neighbors  Constant alarm sound from the door latch. If you open your door while having it on, it makes a very loud alarm sound that is good because it deters crime, but it's annoying to hear it on accident while other people have the same issue. at lots of times Weird floor plans. at 2nd floor where the rooms are, you can get lost very easily. same at first floor which I accidentally went into the restaurant. Smell of smoke coming when AC is off from other rooms. perhaps more smoke detectors can be placed to deter this while fining violators, as well as isolating the AC system per room a bit more...

We enjoyed our stay at Mercure Changshu Riverside Hotel for 6 nights. We didn't feel lost though our Mandarin is super weak.Xiao Juan （小娟）is super helpful, assisting with the apps on booking ride hailing, recommending my wife on places of interest to visit while I am at work, and economy way to travel around. The room has beautiful views, rooms are big, and pretty modern technology with bidet seat, and voice command AI device provided in the room.

It was a great experience… the hotel was clean and comfortable the rooms where spacious and the amenities that were available were very pleasant. But the place is nothing without the staff they had an amazing helpful staff especially Dong La Mei she went out of her way to make our stay at the hotel as comfortable as possible…. If there was a 6 star rating for the staff it would go for her. I would definitely recommend a stay there and I’m actually looking forward to visiting again.

Attend STC Shanghu triathlon competition on 06/15. stayed Changshu Shanghu Huajianfu Yanboli Hote over the weendend. The hotel is so convenient and near the competition. The room experience and room service was really good. But the children playground was outside the hotel. I was there during raining day, so the staff told me it was closed during raining day. Well, I guess I need try it again next time when the weather is good

Best hotel I've visited in the past 1 year! Impressive view! Super high floor! Love the lake! Just amazing!

推薦星程常熟琴湖酒店！早餐很豐盛，前台服務周到，房間寬敞明亮，住着特別舒心。洗手間是乾濕分離設計，空間很大，用起來很方便，感應燈光很靈敏。酒店位置在市中心，正對常熟小蠻腰，夜景絕美，而且就坐落在琴湖邊上，出行交通十分便利。真心值得再入住！

modern and clean hotel in a great location, the staff throughout the hotel were very professional, efficient and friendly and helpful. Rooms are a good size and very comfortable

The hotel is a very nice, charming complex comprising a renovated ancient house, making it an unusual place to stay. The location is unexpected: tucked behind some regular buildings. Inside it is very pretty and nicely designed and the room has nice amenities. Things I noticed that were slightly negative: the floor in the room was not very clean; the breakfast is pretty and nice done but still, is simply a fancy zhou and they couldn’t make me a coffee; there is very little noise isolation so we were woken up by noisy families at 8am when we were trying to lie-in. Overall I would recommend it for sure but a clean floor and slightly cheaper nightly price would help a lot.

I just came out of the bar, and it's only a few hundred meters' walk to this hotel. The location is fantastic! Overall, it's pretty good in other aspects too. The cleanliness is quite good, and the attitude of the front desk staff is very nice. I like the smiley service here.

Reception was extremely helpful. Super on point assistance and I can say i am well taken care of. The location is impressive and a lot of great effort is put to the place to make it nice. Breakfast choice was a bit limited since they made the sets accordingly. But it was decent. Room is amazing, clean and neat. Location is near to the tourist area around too. All within range about 1km ish. Was a good walk and safe at night too.