Hotel Shantou dengan Tempat Letak Kereta

What an excellent hotel. It appears to be relatively new, so it was a real treat to sleep in fresh, crisp sheets, and I loved the supportive, firmer mattress. The blackout curtains and double-glazed windows were excellent too, making it easy to get a great night's sleep off the plane. Unfortunately, I missed breakfast, so I can't comment on that, but the Italian drip coffee bags provided in the room were more than enough to get me caffeinated and ready for my meetings. Room service being delivered by a robot was an unexpected novelty and definitely added a bit of fun to the stay. The front desk staff were exceptional. They went out of their way to help me order takeaway and organise a DiDi to the nearby train station, making everything effortless despite the language barrier. The weather outside was hot and humid, but it never affected my comfort inside. The air conditioning worked brilliantly, cooling the room with a natural feel and without the usual noisy rattling that many hotel units have. The DIY laundry was another unexpected bonus. With the humid weather requiring more outfit changes than I'd anticipated, being able to wash and dry my clothes was incredibly convenient. The gym was also well equipped and a great alternative to running outside in the heat or getting lost. Overall, I highly recommend this hotel and will definitely be staying here again on future trips.

The room is quite good for a one night stay. We book on weekdays (Monday), so not so many people around. We asked the room nearby the elevator, and we got it. The only issue is the room is not sound proof. And there’s no english speakers at the reception desk. However, the hospitality is good among the staff. They use translator in their smartphones. We think we should have basic mandarin language before coming to make ourselves feel more welcome. And we learned it. Overall, I recommend to stay for a night.

The Kailiyade Hotel offers a mixed experience for travelers. The location is unbeatable—situated directly atop the Wantaihui Shopping Complex, providing immediate access to dining and retail. Rooms are clean, well-lit, and notably spacious. However, there are several drawbacks to consider. Note that this hotel does not offer non-smoking rooms; as a result, rooms may have a lingering, heavy cigarette odor. Essential amenities like a mini-fridge are also missing. Additionally, street noise may be bothersome for light sleepers. Guests should also account for potential delays with the elevator, as it is shared with the mall (floors 1-6) and other building tenants, including a maternity hotel. This is a solid choice for convenience, but lacks some standard hotel comforts.

Thrilling experience I , my sister and 75-year-old parents stayed for 3 nights. Our final night at the hotel was so unpleasant, stressful, uncomfortable and very disappointing. The hotel guard brought 4 policemen to our rooms at 12.30 am. The police knocked the door so hard and wanted to inspect inside our rooms in the middle of the night. We were so afraid. But We decided to open the door and asked them to show their official ID because We were not sure if they are real police officers. However they refused to show their ID and they inspected our parents room instead. We asked the police how can they get inside the hotel, came up and inspect. They told us that the guys next to them was the hotel owner who led them to inspect our rooms. We found out later that he is just a guard. After they left, I came to ask the concierge. The lady at the concierge said she didn’t notice the police had gone up to inspect us. We asked manager to tell their real owner. The owner explained it was a policy that police officer will come and randomly check without noticing. But the problem is how could the hotel guard easily let the officer go up to check us in the middle of the night by not informing the staff at the concierge. We felt so unsafe and could not sleep throughout the night. Our parents felt uncomfortable as well. We were afraid they would get heart attack from this situation so we then asked the responsibilities from the owner. He said he will not responsible and we couldn’t blame him because it is china policy. This means that anybody can get inside hotel and can go up to every floor easily without permission. It is so unsafe. From my opinion , I do not recommend if you are alone or if you are girls, or traveling with old parents because this hotel has no security system. Only two positive comments I can say is 24hr laundry room and good assistance of the lady at concierge (Miss Lin). We booked the room that supposed to have refrigerator. But there is no refrigerator in our room. Ms.Lin solved the problem for us immediately. We were very impressed.

酒店的地理位置一級棒，客房還配有手機充電線，抽紙也是相當厚，客服每個都很敬業，六樓整理房間的小汪會主動打招呼問好，沖涼房的下水道有點水流慢，小汪立馬解決，酒店老闆能請到這樣的員工真心是幸運啊，以後的揭陽行一定還會入住的，已推薦給朋友們。

安心又暖心 這次帶娃來普寧吃吃喝喝，入住星辰麗致酒店真的太省心了！從進門開始就感受到滿滿的誠意，前台小姐姐不僅禮貌熱情，辦理入住的速度也很快，全程耐心解答我們的問題，讓人特別安心。房間乾淨整潔，細節做得很到位。床品柔軟親膚，我們特意選了親子房型，空間寬敞，衞浴乾濕分離，還有專門的小童洗漱用品，細節滿滿，讓帶娃的我們省心不少。酒店的公共區域也很安全，走廊和電梯都有防滑設計，地理位置絕佳，離我們打卡的普寧大院、春滿園等美食店都很近，打車幾分鐘就到，帶娃出行毫無壓力。酒店正對面就是普寧國際服裝城，女兒“斥巨資”給全家人都買了衣服，皆大歡喜。這裏都是讓人放心的選擇，下次再來普寧，還會毫不猶豫地選擇這裏！✨

Positive: Location is within a 15 minutes walking distance to the vibrant food & night market streets of Hepo town. The front desk lady was very courteous & provided a great customer service with a warm welcoming smile. My questions & requests were promptly & politely answered with satisfactory responses. Room warm & cool air conditioning works perfectly.  Negative: The bed mattress was a bit too firm for my liking. The secondhand smoke from smokers walking along the corridors drifts through the closed room door. Suggestions to this hotel management should isolate & segregate smokers to a different floor of this hotel. Non smokers should be given the option to breathe in “smokeless & clean air” while sleeping. After all, non smokers pay the same $$ to get a good rest that they deserve. Smokers should pay extra cleaning levy for the ash they drop everywhere & cigarette butts burns on hotel assets. Noisy, inconsiderate & selfish hotel guests, talking loudly while walking to their rooms at 3am in the morning.

I had a wonderful stay at TianPeng Hotel because of its strategic location near the airport especially convenience for those who take the mid night flights upon arrival. The staff were friendly, attentive and prompted to what the guests need notably the pickup point by the hotel shuttle van is convenient. Furthermore the room is big, clean and comfortable, and the facilities are user friendly.  Thank you for making my stay pleasant and memorable. I look forward to returning soon and introduce to friends. Congrats!

The hotel is in the centre of Puning. The hotel room is spacious and clean but the hotel is kinda old and staff there are not well-trained even smoked during working on duty that was totally unexpected.

Staff were helpful and friendly, and always willing to answer questions. Location was a bit far from main points of interest; it was walkable but not a pleasant walk and shops nearby were not super interesting. There was a 24h convenience store across the street at least. There is a restaurant in the hotel and the hotel breakfast was decent. They advertise a fitness room but apparently it's been closed for a year so the entire floor is not available. Laundry is free but it's one single machine and with no instructions (but staff was able to help). The hallways smell like cigarettes/smoking and our first non smoking room had the smell too but it wasn't too much of an issue inside the rooms for the most part. Beds were comfy and there was enough privacy for a comfortable stay. The elevators did had an issue and they closed one and then both of the elevators for a short time when we were forced to use the stairs but I'm sure this is just an anomaly.