Hotel Barcelonès dengan Tempat Letak Kereta

As a repeat guest of Catalonia Hotels & Resorts (I’ve stayed at Catalonia Square 4* Sup several times and consider myself a loyal member of the chain), I had high expectations when booking Catalonia Passeig de Gràcia 4*. Unfortunately, this stay was a complete letdown. I’ll start with the positives: the location is excellent, and the room itself was clean and comfortable. Beyond that, however, there was a striking absence of genuine hospitality. The luggage delivery service felt staged and carried an obvious expectation of tips, more reminiscent of a comedic trope than professional hotel service. As a returning guest, I received zero acknowledgment or mention of any loyalty recognition. To make matters worse, the reception staff at checkout didn’t even bother to say “thank you” or “goodbye.” The overall demeanor felt indifferent, as though accommodating guests was a burden rather than their responsibility. What’s particularly concerning is the complete lack of transparency regarding costs. Trip.com does not receive the full pricing breakdown from the hotel, which results in misleading booking conditions. There was absolutely no mention of a required deposit during the reservation process. Yet, I was charged a €200 hold for a two-night stay, allegedly to cover minibar charges or potential room damage. At checkout, no one inspected the room. If there’s no verification process, what is the real purpose of withholding funds? It felt less like a standard safeguard and more like an unnecessary financial hurdle. Even more troubling was the city tax discrepancy. My booking voucher clearly stated a €12.45 tourist tax, but I was charged €19.50 upon departure. When I questioned the difference, I received no explanation and was not provided with an official receipt. For a 4-star property, this level of billing opacity is unacceptable. The hotel’s policies and general atmosphere feel rigidly outdated, evoking 19th-century formality without any of the accompanying warmth or modern guest care. Finally, the breakfast was notably underwhelming: limited selection, repetitive, and well below the standard expected at this price point. While my previous experiences at Catalonia Square have always been positive and professional, Catalonia Passeig de Gràcia failed to meet even basic standards of courtesy, transparency, and service. I strongly advise future guests to verify all fees directly with the hotel before arrival and to keep detailed records of any charges. Until management addresses these operational gaps, I cannot recommend this property to fellow travelers or to loyal guests of the Catalonia chain.

We had a lovely stay here.  A nice small hotel without the crowds.  Check in was a bit slow, but the room was cosy and had sufficient soace.  Bathroom lovely and clean and tidy.  Mini bar well stocked with a variety of items.  Excellent central location and staff were helpful.  We didnt habe breakfast (our choice) we just went to a local codfee shop each day.  Thank you.

I stayed here for three nights and was quite disappointed with the experience. First of all, there was no kettle and no complimentary drinking water provided. The water bottles inside the fridge looked like they were free, but it turned out they were charged separately—something we only discovered at checkout, which felt very misleading. On the second day, the sink became clogged, and later that evening we even had electrical issues in the room. And also no fresh towels were provided through this day. Even the cheap instant coffee from the in-room coffee machine wasn’t complimentary—you have to pay extra for that too. Finally, be aware that the sauna is not located inside the hotel itself. You actually need to cross the street to access it, which was quite inconvenient. Overall, the facilities and service didn’t meet expectations, especially for the price. I would not recommend this hotel unless they improve transparency and basic guest comfort.

The reception staff were exceptionally warm and welcoming, which made our stay feel very comfortable from the moment we arrived. We also truly loved the rooms—they were beautiful, well-maintained, and added a lot to the overall experience. The team was generally very helpful and attentive throughout our stay. However, there was one small disappointment. I had requested a birthday arrangement for my husband on three separate occasions, but unfortunately, I did not receive any response. I completely understand that such requests are not always guaranteed, but it would have been appreciated to at least receive a reply or update.  Overall, we had a lovely stay, and with a bit more communication on special requests, the experience could have been perfect.

Nice, clean hotel with a decent-sized room and comfortable beds. I especially loved the shower! There are plenty of restaurants and shops nearby, which was really convenient. A couple of things would have made the stay even better — having a kettle in the room and a proper bin. There was an illy espresso capsule machine, but it didn’t work properly. Also, there wasn’t a bin in the room itself, just a very small one in the bathroom.

This hotel does not worth the price The AC in the room is very old So it makes so much noise The toilet has only one hook There are four towel and I have nowhere to hang them after using The toilet seat belt is so close to the wall The shower door cannot shut tightly, there is a gap, all shower water spilling out No complimentary water

Such a bargain! The hotel was amazing and great value for money. The receptionists were lovely and really made our stay worthwhile. Amazing location! And they even had a swimming pool available for us to use!!!! Would definitely go bac

Good location, space is fine for couples travellers. The reception is behind the hotel room which is little challenging to locate (next to the McD signboard). Reception is very nice, breakfast is a buffet style and have good variety of choices!

clean & peaceful lodging A few bus stops nearby. A metro station is about 15-20 minutes walking down/uphill. The hotel provides a ree shuttle minivan with advance notifications to a nearby metro station/shopping mall. It is less convenient with no local phone when booking a return pick up time because I couldn't foretell when I was able to return. The staff was considerate to allow us to check in slightly earlier. Without additional cost

We stayed in Eurohotel (not this branch) in Barcelona 10 over years ago and had a lovely experience with the hotel except it was a bit far from town. It is a bit disappointed with the rooms and facilities for this round. Location wise is perfect if using bus as many buses passes by the nearest bus stop which is 3 min walk from hotel and most of them will be stopping at Plaza Espanya otherwise can catch the metro which is 2 bus stop away. No restaurant nearby hotel but many to choose from at the Europa ¦ Fira metro station, 2 bus stop away. There isn't kettle & tea /coffee facility in the room; shower finishing was quite poor as well. Staff are friendly. we even requested the shower gel in the small bottle despite what were being supplied in the room which we are not comfortable with the smell, it smell like hair perming solution.