Hotel Barcelonès dengan Tempat Letak Kereta

Staff are hospital and friendly Room is very tidy and with everyday cleaning The only small concern could be hotel external under renovation and unable to use the balcony. Overall experience is great!!

The room facing the road is noisy, not particularly near to attractions. Breakfast room Filipina waitress is very eager to check if you drop a bread crumb or mess with the tongs and correct it, with an educational tone. The 2 Leonardo in reception and bringing amenities r great, and handsome, more importantly HELPFUL. Also Margherita who can help getting last minute ticket to Sagrada Família is a huge help ❤️

The reception staff were exceptionally warm and welcoming, which made our stay feel very comfortable from the moment we arrived. We also truly loved the rooms—they were beautiful, well-maintained, and added a lot to the overall experience. The team was generally very helpful and attentive throughout our stay. However, there was one small disappointment. I had requested a birthday arrangement for my husband on three separate occasions, but unfortunately, I did not receive any response. I completely understand that such requests are not always guaranteed, but it would have been appreciated to at least receive a reply or update.  Overall, we had a lovely stay, and with a bit more communication on special requests, the experience could have been perfect.

we had booked for 3 persone but the room prepared only for 3 ... They immediately solved it, but slippers and more remained for 2 . Room too noisy near the stairs you could even hear footsteps and all the others... The staff were kind and very helpful.

I really like the location of the hotel, exactly at the main station in Barcelona, so it's easier to go to the regional trains, and also the metro. So even if you're not at the center like L'Eixemple, you're just one step away from the metro and busses that take you there. If you're not a first timer in Barcelona and you want to see the nearby regions, this is the perfect hotel as you can easily access the train station for a day trip out of the city. There is a lot of construction happening in the station, but luckily I have a room that did not have the construction view, instead, I got the nice city view room. But not too worry, you can't even hear the sound from the outside. Facilities, amenities, & hotel staff were all amazing and nice. One to highlight as well is the pillows, so comfortable, they even have the description of each pillows, a very nice touch.

Nice, clean hotel with a decent-sized room and comfortable beds. I especially loved the shower! There are plenty of restaurants and shops nearby, which was really convenient. A couple of things would have made the stay even better — having a kettle in the room and a proper bin. There was an illy espresso capsule machine, but it didn’t work properly. Also, there wasn’t a bin in the room itself, just a very small one in the bathroom.

Onix Fira seems like a junior hotel in that it has a great deal of potential, but consistently falls short and seems to be having some crisis of identity and growing pains as a hotel. TLDR: I would not stay here again at the rate I paid at booking. It is a decent hotel, but one should only pay $105-$120/night for what it offers. Here’s what’s going right for it: - very clean facilities and room - located across from a mall that also has a grocery store , which is great for grabbing anything you forgot to pack or raw veggies - a nice 2nd floor reading area - a nice rooftop terrace for doing yoga if you bring a mat I have 3 years of experience working for major brand hotels. Here’s where I think Onix Fira can stand to improve: - greeting guests at reception (did a guest have a long journey? Express curiosity, compassion and enthusiasm for the effort they’ve already made. No one wants to be on a 14 hour flight and be received by someone in a bad mood who looks like they have better things to do). - common sense fixes: a) put hooks on the bathroom doors so guests can hang wet towels, b) have a soap dish for your soap, c) the consequence of imitation stainless steel buttons for the toilet.. they leave fingerprint stains that look gross, d) have a blanket or bedspread available in the room and not just the top sheet even though it’s hot out, e) add hair dryers in bathroom, f) have a complimentary bottle of water ready for guests when they enter tthieir room, especially if it’s 90 degree weather in the summer. That’s humane. And no one charging $200/night+ has any business offering less - more pool lounge chairs during the summer - advertise with photos that don’t use a fishbowl lens, be honest that the pool is small - advertise honestly that one must climb 1.5 slights of stairs to reach pool. That’s an accessibility issue for disabled guests - have replenished towels available for guests - have the pool hours actually open during posted hours - offer activities for solo travelers to socialize; you have a whole beautiful 2nd floor level that could be a great space for games, wine tasting, a silly interaction of your choice. I never saw anyone use this space and activities could make the stay more worthwhile. - offer concierge services and recommendations - have a manager on duty available to talk to guests 7 days/week -consider different hallway lighting than red light; red light feels like a ******* Some specific stuff that went wrong in my stay: - key card for room stopped working after one night - power/electricity/AC went out 3x in one night - no one advertised there was construction in front of the hotel .. a total eyesore and noisy during weekdays - drunk guy wandering my floor thst no one stopped at reception and/or no one accompanied him to his room to make sure he wasn’t upsetting - no manager or person with decision making power was available to answer questions - no complimentary services offered for various inconveniences, not even empathy offered Hope things get better!

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

Good location, space is fine for couples travellers. The reception is behind the hotel room which is little challenging to locate (next to the McD signboard). Reception is very nice, breakfast is a buffet style and have good variety of choices!

Great stay overall! The location was excellent — close to everything we needed, with easy access to public transport, which made getting around the city a breeze. The hotel itself was spotless and well-maintained throughout our stay. A couple of small suggestions that would make things even better: extending checkout to 11am instead of 10am would give guests a bit more breathing room in the morning. Also, the complimentary water in the lobby had a noticeable aftertaste — might be worth looking into the filtration system there. Otherwise, a lovely experience and I’d happily stay again!