Hotel Nadi dengan Tempat Letak Kereta

The hospitality is top notch! All staff were really welcoming and friendly. Plenty of activities to occupy yourselves and very nice property to be in - vibes and views wise. Overall a very pleasant stay and a wonderful memory

Enjoyable stay with standout staff… just a few areas to improve Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome. A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room. That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages! Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.

Overall, the hotel is beautiful and offers a very pleasant setting. The facilities are well maintained, and the atmosphere is relaxing. A special mention to the staff, who are always present, smiling, and genuinely willing to help at any time, their service is definitely a strong point of this hotel. However, there was a significant issue regarding the room booking. I had reserved a room with an ocean view, and the photos clearly showed this. Upon arrival, I was assigned a room set far back, with no real ocean view. After speaking with reception, I was told that the photos were inaccurate and that the issue came from Trip. Regardless of whether this is the responsibility of the platform or the hotel, this situation is simply not professional and creates unnecessary disappointment. For those specifically looking for a nice ocean view, this may not be the right place. The water itself is not particularly appealing, as it appears green and not very clear. Access to the hotel is quite unique, as you need to take a small boat (about one minute) to cross from one side to the other, which can be a nice experience but may not suit everyone. Lastly, if your room is located far from the reception area, you will need to rely on golf car to get around the property. Unfortunately, these are not always readily available, which can be inconvenient. In summary, the hotel has great potential thanks to its setting and excellent staff, but some aspects, especially booking accuracy and logistics could be significantly improved.

I had booked the family apartment few weeks ago to attend my nephew’s engagement party 5 mins away at Bates cafe. Initially I loved the set up, space and first impression until night time when we returned from the party to sleep. The room that my mum was sleeping had bed bug on the duvet and we later on we could see blood stains on the bed sheet overhang. Mum had already got bitten by the bed bug and had allergic reaction for few days. Both mum and I are allergic to bed bugs and specially me. Therefore, I couldn’t risk sleeping on the bed. I had to move into the other room with another family. I was trying to reach the room service for some more bed sheets but couldn’t at that time of the night. While checking out I had speaking raised my concern and I was told by the checkout lady that they had fumigated just last week. That’s beside the point, we shouldn’t be paying to be bitten by bed bugs.

The staff were friendly and welcoming, and the hotel has a great location—right by the beach, perfect for enjoying beautiful sunsets. There's also a convenient store nearby with a restaurant upstairs that serves delicious food. Our deluxe room was clean but near the main entrance so a bit noisy at times. The only downside was the bathroom. The shower took a long time to produce hot water, resulting in wasted water and often uncomfortably cold showers. The water pressure was also quite low. Additionally, there was no shelf near the sink to place toiletries like toothpaste, which made things a bit inconvenient.

We flew into Nadi on a late flight and wanted an affordable option for one night. Mercure Nadi is an older hotel, conveniently situated close to the airport. The rooms are a bit dated and shows their age, but for the price it's still decent value for money, especially as our breakfast (decent buffet) was included. The staff were friendly and attentive and made our stay extremely pleasant.

My flight reached late at night. I checked in after 10pm. No one was there to guide or help with the luggage. Had difficulties looking for my room. Was told by an employee that my room was upstairs so had to go up the stairs with my 20kg back, 7 kg carry on and my handbag, only to be told by a guest that it was downstairs. I was frustrated and exhausted from my long flight from Australia. The guest took me downstairs to my room. Thank God for his help. The hotel was nice, except for their services, other things were good.

Helpful, happy and friendly staff who were there to greet us when we arrived on the complimentary shuttle bus that picked us up from the airport. Our room was clean and comfortable with plenty of room for the 3 of us. Very good air-conditioning. Beautiful gardens and surroundings throughout the whole place. Good breakfast provided and the dinner menu had a good selection and we enjoyed our meals. The restaurant staff were excellent. Happy, cheerful, and quick service. The pool was clean with plenty of areas to sit and relax or have a refreshing swim. The front desk were happy to call a taxi if needed.

Check in was after 3pm, check out 10:30 , and you have to get the towel from the reception. Too many rules  plastered in the room as if you are going to rob them. A deposit of FJD50 in cash is required (no drinks in the room whatsoever, just instant coffee). I asked if I can check out before 12nn but was allowed only up to 11am. When I went back to get my luggage, the lady told me that I was supposed to have checked out already, without even asking if I already did. Only the cleaning staff were helpful. Would not recommend.

It was very good ,5 min walking from the airport Staff are very friendly and excellent customer services with there big smile.