Hotel Nadi dengan Tempat Letak Kereta

We booked delux room but was upgraded to entire apartment on ground floor. It was clean, spacious living area, full kitchen facilities, AC and ceiling fans in bedroom & living area & laundry facilities. Bathroom was tiny, with window (no exhaust fan), 24hr hot water with good pressure. Tea & coffee was provided but no bottled water. There are security grills & fly nets on all windows & doors. Main entrance gate to property is remote operated provided with key. No signage at the property with its name. The property manager provided the contact for good taxi driver. There is a burger king & few restaurants within 5 min walk. Shopping mall 10 min walk with supermarket, local bus stop, taxi stand, restaurants and other shops. If you book cultural village tour or island cruise, shuttle pick-up will be at the shopping mall area.

The hospitality is top notch! All staff were really welcoming and friendly. Plenty of activities to occupy yourselves and very nice property to be in - vibes and views wise. Overall a very pleasant stay and a wonderful memory

Overall, the hotel is beautiful and offers a very pleasant setting. The facilities are well maintained, and the atmosphere is relaxing. A special mention to the staff, who are always present, smiling, and genuinely willing to help at any time, their service is definitely a strong point of this hotel. However, there was a significant issue regarding the room booking. I had reserved a room with an ocean view, and the photos clearly showed this. Upon arrival, I was assigned a room set far back, with no real ocean view. After speaking with reception, I was told that the photos were inaccurate and that the issue came from Trip. Regardless of whether this is the responsibility of the platform or the hotel, this situation is simply not professional and creates unnecessary disappointment. For those specifically looking for a nice ocean view, this may not be the right place. The water itself is not particularly appealing, as it appears green and not very clear. Access to the hotel is quite unique, as you need to take a small boat (about one minute) to cross from one side to the other, which can be a nice experience but may not suit everyone. Lastly, if your room is located far from the reception area, you will need to rely on golf car to get around the property. Unfortunately, these are not always readily available, which can be inconvenient. In summary, the hotel has great potential thanks to its setting and excellent staff, but some aspects, especially booking accuracy and logistics could be significantly improved.

Good, decent hotel close to the airport with friendly staff. Food at the restaurant was a bit stale and not to expectation, otherwise all good☺️

I had booked the family apartment few weeks ago to attend my nephew’s engagement party 5 mins away at Bates cafe. Initially I loved the set up, space and first impression until night time when we returned from the party to sleep. The room that my mum was sleeping had bed bug on the duvet and we later on we could see blood stains on the bed sheet overhang. Mum had already got bitten by the bed bug and had allergic reaction for few days. Both mum and I are allergic to bed bugs and specially me. Therefore, I couldn’t risk sleeping on the bed. I had to move into the other room with another family. I was trying to reach the room service for some more bed sheets but couldn’t at that time of the night. While checking out I had speaking raised my concern and I was told by the checkout lady that they had fumigated just last week. That’s beside the point, we shouldn’t be paying to be bitten by bed bugs.

No major issues with the stay, and the staff were genuinely lovely and helpful. However, the hotel itself has clearly seen better days, and the aging infrastructure is starting to show. What was most disappointing is that the small details that usually make Mercure a reliable, universal brand were consistently letting us down. For example: Pillows were clean but desperately need replacing — one was purely decorative, and the other was so hard it could have doubled as a car jack. Door handle and its protective plate were loose. Broken light bulbs in both the corridor and the room. Towel rack barely hanging on. Fresh paint stains visible everywhere, including on furniture. Anti-slip mats in common areas (especially the breakfast area) were dirty. Hedges around the pool were untrimmed. Small rubbish and paper left around the pool garden and not cleaned up. Room service trays left in the corridor for over 12 hours. Arrival porch not properly cleaned. Individually these are minor issues, but together they create a strong negative impression. The hotel is showing its age, and it feels like management isn’t doing regular checks to maintain the expected standard. Small things matter — and unfortunately, they added up.

My flight reached late at night. I checked in after 10pm. No one was there to guide or help with the luggage. Had difficulties looking for my room. Was told by an employee that my room was upstairs so had to go up the stairs with my 20kg back, 7 kg carry on and my handbag, only to be told by a guest that it was downstairs. I was frustrated and exhausted from my long flight from Australia. The guest took me downstairs to my room. Thank God for his help. The hotel was nice, except for their services, other things were good.

Helpful, happy and friendly staff who were there to greet us when we arrived on the complimentary shuttle bus that picked us up from the airport. Our room was clean and comfortable with plenty of room for the 3 of us. Very good air-conditioning. Beautiful gardens and surroundings throughout the whole place. Good breakfast provided and the dinner menu had a good selection and we enjoyed our meals. The restaurant staff were excellent. Happy, cheerful, and quick service. The pool was clean with plenty of areas to sit and relax or have a refreshing swim. The front desk were happy to call a taxi if needed.

Check in was after 3pm, check out 10:30 , and you have to get the towel from the reception. Too many rules  plastered in the room as if you are going to rob them. A deposit of FJD50 in cash is required (no drinks in the room whatsoever, just instant coffee). I asked if I can check out before 12nn but was allowed only up to 11am. When I went back to get my luggage, the lady told me that I was supposed to have checked out already, without even asking if I already did. Only the cleaning staff were helpful. Would not recommend.

This is a hotel very close to the airport. Price is competitive. Rooms are spacious and all basic amenities are there. Not your fancy hotel, but a very practical one for a one night stay while you wait to board the early morning flight. Staff is great and courteous. Location is good, quite close to restaurants and cafes.