Hotel Leeds dengan Tempat Letak Kereta

Beautiful hotel, great staff and a good location. A special mention to the bar staff they were great!

We’re a couple who decided to visit Leeds and booked this hotel last minute. It turned out to be an excellent choice. Customer service was top-notch from start to finish — staff were genuinely helpful and accommodating with every request. The room and all common areas were spotless, which immediately set the right impression. Breakfast exceeded expectations: fresh, well organised, and plenty of choice. The overall environment was great too. The Royal Armouries are right behind the hotel, with lakes surrounding the area, making it a beautiful and relaxing spot. We were lucky to have sunny weather on Saturday, which made it even better. Highly recommended. Solid experience all round.

Hotel was lovely, fab location. However breakfast could be more organised was very chaotic. Coming from a hospitality background I appreciate things can be difficult when busy, which it was but a bit of added customer service and a smile wouldn’t go a miss. Staff rolling their eyes and sighing during service made us feel unwelcome, like we were a problem being there as they were struggling with the amount of customers.

The hotel is very new and clean overall, the bathroom wall tiles are very clean, and it is only 10 minutes walk out of the city center.

Location is fantastic and staff were so accommodating. Rooms were clean, but TV channels very limited due to signal issue and maintenance issues with toilet not flushing properly and sink not drinking properly. Also mold on tiles. With that and bottled water not being provided as i had a standard room. Issues are a bit surprising given its rated 4 star hotel. But thats policy issues not service provision from staff and cleaners.

The hotel itself was quiet, comfortable and with a great location. The windows to the room do not open and the air handling shut itself off in the middle of the night so woke up feeling queasy for lack of fresh air. The breakfast is a disaster. Poor quality materials, poor hot breakfast alternatives for vegans/vegetarians/pescatarians. Items there were cold and flavourless. Cold options were poor. Only one cereal on offer. Presented with chipped crockery. I drink espresso and only offered massive mugs. Bread is poor quality. Toaster set up incorrectly. Orange juice was not orange juice but water with a bit of orange flavour.

Lovely hotel and excellent value if you can book it at the right time. Very luxurious for the price I paid. A little bit out on a limb for access into Leeds city centre but plenty of bars and restaurants in nearby Headingley. The main restaurant at the hotel is quite upmarket but the attached pub The Stables is excellent value for money. Highly recommended.

Stayed for one night with a friend in a twin room. We were given room 128 and was pleasantly surprised to find how spacious that particular room was! Amenities and facilities were basic but passable, basically to be expected in an easy hotel. Everywhere was clean and the room had air con which was lovely on a partially warmer weekend. Have stayed a few times before and would stay again!

Good front office team and very helpful throughout my stay. I accidentally left my suit behind, and I hope they will kindly arrange to send it back, as I have already organised the postage. Overall, a really good team. A special mention to the chef in the kitchen, who clearly enjoys looking after guests and making sure everyone is well fed. Great service and a lovely team.

The facilities were good, queit single room, you have to come in with your food as there is no food service in the hotel. The location was perfect for me this time.