Hotel Oslo dengan Tempat Letak Kereta

The room is way much smaller than I expect unless you don't have many baggage. However, the room is clean and water flow comes from the faucet and hand shower are quite strong and warm. The room is super quite and the there are a variety of food and diversify drink and coffee for breakfast you can select. The hotel location is near downtown of Oslo for 3 mins walk. It's so convenient to buy everything you want in Oslo.

Perfectly acceptable hotel room, nice bathroom. 15 mins into the City Centre on the tram/tube that's 5 minutes walk away. Amazing spread for breakfast. Very nice staff at reception/restaurant and cleaning/maintenance staff. Lovely Thai restaurant opposite.

Decor is excellent and the theme of the rooms is cohesive and smart. Excellent gym but pool was an additional cost, unless you have a suite. This was a disappointment and gives the place a cheap feeling.  There were lots of additional events being held at the hotel which gave the place a noisy and overly busy feel. Often large groups of party goers waiting for lifts at night. Corridors are also quite busy and noisy. There is a feel that hotel guests are a necessary afterthought when these events are held. Staff ranged from very nice to indifferent and sometimes even disdainful.  Overall I wouldn’t describe this hotel as peaceful or a place that makes you feel at ease.

Просто потрясный отель - чистый, современный, но с историческим флером. Завтракипросто бомба

The hotel is located in the centre of the old city, just a few minutes from Oslo Central Station and only about three minutes from the Oslo Opera House, making it very convenient for visitors. I booked for three people, and we were given a spacious and lovely family room consisting of two separate rooms. The included breakfast was excellent, with a wide variety of delicious options. The dinner included was a light dinner. The whole day free coffee and the afternoon snack were very thoughtful. The only downside was that the bathroom felt a bit dated, but hopefully the ongoing renovations will address this.

Love the location, being located right at the side of a mall, also next to the train station and Hard Rock Cafe too. Room is ok too. The breakfast is served at a restaurant a few steps away from the hotel. Variety is fine but there were too many people and many tables were left uncleaned. There’s a female Asian staff there at the restaurant who was very rude and raised her voice at me when I asked if she could clear the table. Hotel concierge was quick to explain to me that the restaurant is not part of it.

Simple hotel, yet clean. Staff are very helpful. Location is easy walk from the train station through the shopping mall, but it is not exactly near the center of attractions. Breakfast is simple but very nice (really love their croissants). Appreciate the breakfast pack given by the hotel for us also; since our train to Bergen is very early in the morning 🙂

For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!

I have told myself to manage my expectation as it’s 3-star hotel after all. But it’s Norway so I am a bit more critical than if it were hotels in other countries. The location is ok, not too much in the city centre but close enough to work to touristic places. The service of staff is really hit and miss: some staff are really good and helpful. I told one of the staff in the morning that I wanted my room to be vacuumed as it was not cleaned properly (if at all) when I checked in the previous day. I would expect an apology but the staff just shrug and said ok. The breakfast is the savour of their 3-star. Plenty of choices, well decorated restaurant, staff are efficient in refilling food and drinks. The room is a standard 3-star, the balcony is a bonus. Overall it’s acceptable with this price in Oslo.

Apartment in great location - easy and picturesque walk or quick subway to central station and downtown area. Great little kitchenette to cook your own meals to save $ with supermarket nearby. Bathroom with washing machine, our washed clothes dried overnight hung up in bathroom because of floor heating. Easy & quick check in process even though no reception. There are staff on site - I got extra towels as soon as I asked. I would definitely stay here again if I returned to Oslo.