Hotel Bandar Cebu dengan Tempat Letak Kereta

We visited Cebu's second best premium hotel over the weekend to relax and celebrate my wife's birthday quietly. The room was pleasant, but the wooden floor tiles occasionally felt hollow, indicating there might be an issue. I requested butler service, yet it took several hours and multiple follow-ups, which was disappointing for a five-star hotel. The breakfast was underwhelming, especially considering Fili Hotel, a more affordable and superior option than Nustar. I didn't enjoy their breakfast at all. The pools were under renovation; fortunately, one was available for swimming with the kids, but it would have been better if all facilities were operational. Overall, the hotel's readiness seemed lacking, and the staff appeared passive. During check-in, the staff's attitude was unhelpful; the lady was stressed and didn't explain breakfast details or hours, merely handing over the key. I likely won't stay at Nustar again and would prefer Fili if I return. For family stays, I recommend Fili over Nustar.

I arrived at 530am with no sleep. I couldnt find the entrance to the parking so i asked if there is valet. THERE IS NO VALET SERVICE!!! Ok fine so i asked the bell boy to just come inside the car and teach me how to go to the parking since there is no clear instructions. So i checked in and all was well. I hear NOISES like someone opening and closing door, footsteps, but i was too tired to mind them. Then come around 10am (pls note i was able to lie down at 6am already after all the bruhaha), at 10am someone very persistently kept on pressing the doorbell. What the **** still no sleep why u wake ip your guests????? So i webt to the door only to find out the bellman is asking if i need anything?!!!!! Stupid!! If i need anythinf i would call. I need sleep!!!

Stayed at Holiday Inn Cebu for a short night before an early departure, and it was a pleasant experience. Despite arriving after midnight, we were greeted with a warm and friendly welcome. The room was new, clean, spacious, and very comfortable—especially the pillows, which made for a great night’s sleep. Breakfast was good, although a wider variety of options would make it even better. We didn’t get much time to explore the hotel’s facilities as we checked out early the next morning, but we’d definitely love to return and stay here again.

Everything was perfect during my stay. As a solo traveler, I felt safe, comfortable, and genuinely well taken care of. The staff were attentive, and the overall experience exceeded my expectations. The food was excellent, and I especially appreciated the complimentary breakfast buffet.

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

It's out first time here since my family coming from bohol we accommodate bunk beds good for 4 persons for only 1500 .Thanks there's a pool and we enjoyed here though the pool was for adults only but we find ways to buy salbabida for my daughter... Definitely we will be back here ...The staffs are accommodating and friendly ..Love it ..

We had a very pleasant stay at Tsai Hotel. The room was clean, comfortable, and well-maintained throughout my visit. The staff were friendly, accommodating, and always ready to assist with any questions or requests. The hotel's location was convenient, making it easy to access nearby attractions, restaurants, and transportation. We I also appreciated the peaceful atmosphere, which made my stay relaxing and enjoyable. Overall, Tsai Hotel provided great value for money with excellent service and comfortable accommodations. We would gladly stay here again and highly recommend it to anyone visiting the area. Thank you to the entire Tsai Hotel team for a wonderful experience! 😊

Once I checked out, they left me hanging on the couch, they don't bother to inform me if I am clear and can check out of the place. If I did not get up and come to front desk to check if was clear, I had no info that I am already clear.

Rooms were pretty big! Only issue was with pests coming out. I had a talk with their housekeeping team about what to do so that the issue will be resolved. Hopefully they take action.

This is my first time booking this hotel and I thought I will never have a chance to stay here. Before my wedding, I booked this hotel since it’s near the church location. We enjoyed the stay. It’s just that we did not get to enjoy the TV because YouTube or other apps won’t work. All throughout the stay we weren’t able to use the TV. Also I called the lobby 5x to ask for a replacement for the 2 mugs for coffee before someone actually gets there to replace it AT THE MORNING. Haven’t also had the time to enjoy pool because we check in late. But their service is good. The hotel is nice. I will surely book again if their TV is already fixed lol. Also two key cards for room and elevator is really hassle on our part. It should’ve been 1 key card, all access, 2pcs since we’re 2 adults. I really appreciate the hotel staff for catering my entourage, we were able to prepare before my wedding and took some pictures at the lobby and pool. Thank you!