Hotel Perniagaan di Parma

Abbiamo soggiornato in questa struttura per 2 notti e ci siamo trovati molto bene. Staff molto gentile e cordiale... pronto a risolvere qualsiasi problema... Quando siamo arrivati in camera non siamo riusciti a fare funzionare la TV, scendendo in reception abbiamo parlato con la ragazza di turno e dopo un paio d'ore che siamo rientrati in camera, la TV era perfettamente funzionante!!! Ottima colazione, dolce e salata (comprensiva di ottima frutta fresca). La nostra camera era molto pulita, spaziosa e silenziosa. La struttura è dotata di un ampio parcheggio per le auto e si trova in una posizione molto comoda e tattica. Complimenti a tutto lo staff!! Grazie di tutto! Assolutamente consigliato!!!

No muy lejos del centro. Las camas cómodas, incluso la supletoria. Baño completo y moderno. Buen desayuno. Una pena que no tuviera parking, aunque hay uno púbico justo en frente no muy caro.

As someone who has frequented luxury accommodations like Rosewood Castiglion del Bosco, I expected a certain level of service and quality when booking a stay at the Grand Hotel De la Ville Parma. Unfortunately, my experience was anything but satisfactory. From the moment my family and I arrived, we were met with rudeness and indifference from the front desk staff. Their dismissive attitude made us feel unwelcome, a stark contrast to the warm hospitality we're accustomed to, even in smaller establishments. The issues didn't end there. The rooms were not only cramped but also poorly maintained. Despite our repeated attempts to adjust the temperature, we were met with frustration and false promises from the staff. It was clear that the hotel's amenities and infrastructure were severely outdated. Adding insult to injury, the lack of basic amenities further exacerbated our disappointment. A simple request for a wine opener turned into a baffling ordeal, with the staff displaying a complete lack of professionalism and hospitality. The exorbitant charge quoted for such a basic service was nothing short of insulting. In contrast to my extensive travels and stays at various hotels, including reputable chains in small towns across the US, the Grand Hotel De la Ville Parma fell far short of even the most basic standards. The absence of glassware, a functional mini-fridge, or a coffee machine in the room only compounded our frustration. To sum up, my experience at the Grand Hotel De la Ville Parma was nothing short of a nightmare. From the indifferent staff to the lackluster amenities, it's evident that this establishment falls far below the standards of a purported 5-star hotel. I regret ever stepping foot in this establishment and would caution anyone seeking luxury accommodations to look elsewhere.

Great location just off the A1. Staff were so friendly and made such an effort with us. The free bikes were a blessing to cycle into Parma in the rain, the receptionist advised to park at Piazza Garibaldi. The room was clean and spacious with all the facilities needed. The pool was clean with adequate chairs and an area for food:drinks. Too far too walk to the centre but easy enough to drive or cycle.

We stayed here at the hight of Covid, and had the worse dinner and breakfast of any hotel we had ever stayed at, ie a microwaved pizza and breakfast pastry’s/bread 4 or 5 days old. I am so glad to say things have changed. We had a hot and tasty meal. Not gourmet, ( I don’t think residents of Parma would use it) but fuel for our journey. Not expensive. Breakfast was very good. The breakfast staff spoke good English which is not typical, and one of them even asked us if we had every we needed, and could she get us anything. Everything was nice and fresh and a good selection. You could have breakfast outside if you wished. As before the receptionist were very good, and the room also excellent, a very reasonable size. Suitable for more then a one day stay. Since our terrible experience we have been staying many times at the Hotel Real Fine Baia del Re in Modena, which has the most wonderful restaurant which the locals do use. But the hotel was fully booked. So, we have a choice in future.