Hotel Hot Springs di Shandong, China

Like a labyrinth, even hard to find my room and the outlet lobby way ;) The room carpet should be vacculmed I think. Dust can easily float in the air and is bad for our health. The bath water is excellent if the temperature can be 5 degree higher. Hope, the patient assistant can tell us how to use the services and facilities Thanks very much.

酒店就在動物王國裏，我們兩大兩小家庭訂了兩套湖畔房，推窗就是湖光與萌寵，風景絕了！ 酒店贈送的晚餐自助和早餐自助，品類蠻多，味道不錯，晚餐的非洲表演和小朋友互動很是熱情。 服務更是超出預期，必須實名誇爆！ 我們當晚7點高鐵返程，6點開始打車，15分鐘都沒接單，四大兩小急得團團轉，都準備改簽了。抱着試試的心態求助酒店，短髮女工作人員二話不説，立刻幫我們聯繫熟車；周邊實在沒車，她又主動申請調度酒店商務車，還安排男工作人員親自開車，全程免費、分文不收！ 師傅一路穩又快，安全把我們6口送到高鐵站，完美趕上車！我們想轉給師傅回去的高速費，師傅反覆推辭：“趕上車就好”，瞬間破防😭 住店體驗滿分，應急服務更是天花板！有温度、有擔當，不推諉、真解決。衝著這份暖心，我們兩家約定：下次來歐樂堡，還住長頸鹿莊園！

Hotel is excellent, sea view room was amazing and view was heavenly . The gessi bathroom fixtures were a great touch as well, I personally love laminar flow sinks. The only flaws are 1. The location of the lobby, it’s up a ramp next to traffic and gets really ******* cold in the winter 2. There are no stop lights to cross the road to the beach, it’s really scary to cross when busy. 3. You can only enter on the sea side entrance, the other entrances are for residents only and you can’t access the hotel

The staff was very friendly and helpful with answering questions and assisting us without even asking. The amenities are top notch. The place was clean but a little attention to details would make it better (like the stained carpet in the bedroom. We ended up with an ugly but clean view. Even saw people walking by and was about to change so glad that there was curtain in the bathroom area but I love the open and airiness of the room. The hallways were dark as well as the hallway along the first floor corridor. I think it’s for the atmosphere. The amenities were amazing. The food for breakfast was not memorable but suitable and cooked well. The pool area was so crowded with children so I passed but everyone look like they were enjoying it. Overall, I would definitely stay again.

房間非常漂亮，孩子玩的非常好，下次來歐樂堡自然選擇這家，酒店餐食也很豐富，價格也不算太高，很有節日氛圍。贈送的大河上下很不錯。好 設施：好 衞生：好 環境：好 服務：好 【4選1，週五-週日限量贈“大河上下”雙人票】夢幻世界/海洋世界/動物王國/温泉（含餐）（雙人票）（限兩名成人使用，可攜帶兩名1.1米（不含）以下免票小童入園）:好

Nice hotel with a grandeur entrance. The staff was amazingly helpfull. As the building is old the upper floors shower took 15 min to get hot water, what is really a waste, but after that it was good. The hotsprings just beside the hotel are quite old, and the “maintenance” concept doesn’t seam to exist. Whatever still works… works the rest don’t. Still we had a good time, but be aware it might be a deception if you are not at ease with half the things not working

It's a very good homestay, with good service attitude, delicious Japanese food, tang style style, good experience and comfortable soaking in water. Choosing this place is the best decision.

웨이하이에서 가장 좋았던 것은 이 호텔에서 투숙한 경험입니다. 모든 직원분들이 친절하셨고, 편안한 투숙을 위해 전 직원분들이 애써주시는 마음이 느껴져서 감사했습니다. 숙소 주변은 벚꽃과 목련꽃으로 아름답고, 공원 안에 있어서 조용하고 편안하게 쉴수 있었습니다. 무엇보다 침구가 편안해서 잘 잘수있었어요. 저희가 외국인이라 택배와 배달로 직원분들을 번거롭게 했는데 너무너무 친절하게 도와주셨어요. 감사합니다. 체크아웃 할때까지 물, 티슈 등등 이것저것 챙겨주셔서 한국으로 돌아오는 길에 잘 사용할수 있었습니다. 덕분에 웨이하이에 대한 인상이 정말 좋아요. 모든 직원분들께 감사드립니다!

出差到日照，無意間選擇這裏，很是幽靜舒服的地方，床墊很舒服， 設施：設施稍微有點舊，但不影響使用和體驗，吹風機非常好用 衞生：很乾凈 環境：環境很好，清晨有鳥叫，院子裏全是綠植，一片的生機盎然 服務：從辦理入住到退房，每個服務人員都很專業且熱情。

I was greeted with warm smiles. The spacious room with its plush bedding and stunning ocean view ensured every night was restful, while the attentive staff made sure my every need was met. My stay was an unforgettable delight.