Hotel Hot Springs di Shandong, China

Our stay at the hotel was overall very pleasant. The hotel itself looks absolutely amazing, it truly feels like staying in a castle, both from the outside and inside. Our room had a beautiful sea view, which created a peaceful and relaxing atmosphere. The breakfast offered a nice variety of options, and the café with its balcony overlooking the sea was a wonderful place to enjoy coffee. The food at the café was also very good. One of the highlights of our stay was the concierge service. The concierge was extremely helpful, polite, and professional. He assisted us many times with our deliveries and always made a great impression. Most of the hotel staff were friendly and welcoming as well. The hotel’s location, away from the city center, is actually a big advantage for those looking for a quiet and relaxing holiday. The beach is not crowded, and the swimming pool is usually peaceful and not busy. However, there are some areas where the hotel could improve. The room cleaning service needs more attention. It wasn't good at all. Some cups at breakfast were also dirty or cracked. The service at the café could be improved as well. When we came to order afternoon tea at around 5 PM, one of the young staff members seemed unhappy and impatient because it was close to the end of his working day. After making a short call, we were told that the kitchen was not answering and that they were no longer working. This experience did not feel very welcoming. Though I understand he really wanted to leave work asap, he could share it with his coworker after we left, not in front of us 🤣 The hotel also has a Japanese restaurant, but the staff could not provide clear information about its opening days or availability. We were told it might be open on Thursday and Friday, but it was not certain. Another concern is the small zoo area. animals appeared to be staying outside in the heat all day. In particular, there was a dog kept in a cage outside during very hot weather (around 35°C), which was concerning and seemed unsuitable for the animal’s comfort.. The beach near the hotel was unfortunately quite dirty, which is something that could be improved. Regarding the swimming pools, the indoor pool felt quite cold, especially with the air conditioning, making it difficult to enjoy with a child when the outdoor weather is too hot. The outdoor pool area also has limited comfortable seating. There are only a few lounge chairs, and adding soft cushions or mats would greatly improve the experience and make the area more relaxing. Overall, we had a nice stay and enjoyed the beautiful atmosphere, views, and peaceful location. The hotel has great potential, and with some improvements in service quality, cleanliness, and facilities, it could become an even better experience for guests.

The room was clean and spacious. The 1.35-meter bed was perfect for families with children. Since it was the Mid-Autumn Festival, the front desk even gave us Mid-Autumn gifts! Hotel guests can enjoy the hot springs for free. Children between 1.2m and 1.5m were charged an additional 30 and 60 for the bath, respectively. The kids had a blast! The hot springs were very relaxing, and breakfast was rich and delicious. The accommodation was clean and hygienic, with a huge laundry room. Plus, Zibo BBQ is amazing! This hotel was definitely the highlight of our trip!

This was my second stay here, and the hotel service was excellent. Miss Lin Feng at the front desk was incredibly responsive to all my requests, and even reminded me when I left something in my room. The breakfast selection was extensive. This time, I stayed in Building 5, which is right next to the unpowered playground and soccer field, and my little one had a fantastic time playing there.

A perfect trip! From the moment I arrived, I was stunned by the view. Sitting in the bathtub or lying in bed, gazing at the sea and listening to music, my soul felt completely purified. The croissants for breakfast were delicious, and from the window, I could see so many interesting things happening outside – like couples taking wedding photos, which made me feel surrounded by happiness. Before sunset, you can catch the most beautiful evening glow from here. It's so pleasant and comfortable. My nearly three-day trip left me lingering, I really loved this guesthouse!

A very warm business trip. The reception at the front desk was very enthusiastic. I took a special look at the receptionist, his employee number was 057, thank you. The next day, I was in a hurry to go out to do something and threw my used socks on the floor. When I got back to the hotel, the staff had already washed it for me. Although the matter is small, it makes me feel warm inside. Thank you service staff.

The moment I step in the hotel, can smell the herbal scent which is very soothing. Room is big and comfortable. Upgraded to family room with a sauna which was great. Love the herbal hot spring, very relaxing. The service was very good, especially 小懂， he was very helpful and always patient and polite. I would say of all my stays in this trip, this has the best service. Beddings and pillow were clean and fluffy like 5 stars hotel. On the side note, location of the hotel is abit out of way, have to walk a while to get to eateries. But there’s always food delivery so it’s ok. And there’s a convenience store at the lobby. Design and layout of room can be abit better, the window between the hot spring area and beds were too bright for a good sleep so it will be good to put up a curtain or blind there.

The room is nice, the environment and service are good. The hot spring is terrible, it feels like it will be closed at any time. There are only a few small pools indoors, and two bathtub-sized pools outdoors. There is no swimming pool, and no area for children to play in the water. It really feels like it will be closed at any time. There is basically no one in the rest area on the second floor, and the gym has two treadmills, a bicycle, and a back stretching machine... nothing else. The breakfast is average, there is no local noodles, the fried dough sticks taste wrong, and there is no ice cubes on hot days. If you want to play nearby, it is recommended to stay here, but if you want to play in the water, it is recommended to go to other places, anyway, the place is not big, it can be driven for ten minutes. You can also search for reviews nearby, there is a barbecue street to eat.

The resort offers a stunning view and beautiful natural surroundings. However, there were a few challenges, especially for international travelers. Pre-arrival information was limited, and important details like the need to register vehicles in advance to enter the scenic area were not clearly stated on the website. I only learned about this by messaging the hotel via WeChat, which may not be accessible to all foreign guests. While the location was excellent, room maintenance could be improved for the price. The pool tub was not well maintained. As the resort is set in nature, it’s also worth noting that insects may be present in the room or bed. Overall, a scenic stay, but more proactive communication and better upkeep would enhance the experience, particularly for foreign visitors.

Wow 🤩 what a fantastic hotel and the perfect location when staying in Qingdao. First of course breakfast as that is the most important (at least for me 😉) and this hotel knows how to make it special. Besides the great food, staff is incredibly friendly and helpful and if you don’t want to go out, moon cafe has a drink for everyone’s taste. Everything is clean and just cross the street and there is the sea 🌊 and with a view like that (see the photos) you never want to leave. Highly recommend!

Despite the great location, the hotel has not been maintained and many things are looking a bit worse for wear. Our room wasn’t properly cleaned during our stay and only after I complained to management was it thoroughly cleaned. They towels and bedding have seen better days. The amenities does not look anything like the pictures. It all needs serious renovations. The billiard room as featured was non-existent and the gym is only 3 machines which doesn’t even include a treadmill. Staff members were very helpful, kind and accommodating, but that doesn’t make up for the lack of maintenance. We were very happy that the beer festival was on the premises and enjoyed the music and food. Views from the room is breathtaking.