Hotel berhampiran Paro Dzong, Paro

We stayed on the top floor of the hotel. Our room was spacious and provided amazing views of the snow capped mountains from the windows on the two sides of the room. All the Staff were very courteous and super responsive and helpful. We had opted for Breakfast and Dinner. The hotel serves vegetarian food primarily and the food was served fresh and was very tasty too. The location of the hotel is a plus as you can just get down and walk around the town without any dependency on your driver or taxis. The market and good restaurants like the Mountain Cafe are just a 1-2 minute walk away.

WOW. What else can you say? Arrived after a long day of sightseeing and was informed that all members of our group had been upgraded to a villa. The villas a free standing buildings on the grounds away from the hotel, and they take you to them in a golf buggy so you don't have to walk. The villas are HUGE! I couldn't believe this whole space was just for me. You get a lounge room, huge bathroom with claw foot bath and separate shower and toilet, a bedroom with a king sized bed and your own massage room! There is also a small butlers pantry for the use of the butler attached to your villa. One of my favorite things was actually that there is a space in the bathroom for your luggage so you don't have to mess up your sleeping space with your suitcase. You can really spread out your belongings and hang stuff up and there's room for more than one bag. The resort is high on a hill and the view from the bath is amazing. Had dinner at the restaurant one night and it was lovely as well as drinks at the bar. The staff were also really friendly and helpful. They also have an archery range so you can try Bhutan's national sport which I thought was really cool. The only thing with this place, and it's not a complaint just something to be aware of, is that it's really far out of town. It's not walkable to get into Paro so you will need to catch a taxi - I think they may have a shuttle, but don't quote me on that. I did manage to have a look at the hotel rooms, which to be honest are a bit plain and dated for the price being charged (the villas most certainly are not at all). They have a pool and the spa looks nice too, but didn't have time to try either of these. The only small problem I had was it took far too long for them to get the luggage to our rooms. We had been hiking and then rafting that day and had a short turn around at the hotel to get changed before attending a business dinner in Paro. It came time to leave and my luggage still had not arrived. I was still damp, sweaty and quite a mess and there was no way I could go out like that, especially to a business function. My luggage eventually arrived and I was forced to have the quickest shower of my life and run (couldn't wait for the buggy) to reception to meet my group and guide - I wasn't even the last one to arrive. Overall, it was a small thing that was annoying, but didn't really taint my experience of what was otherwise an absolutely wonderful stay.

I had an exceptional stay at this hotel while exploring Bhutan. The property boasts stunning views overlooking the river, creating a serene and picturesque setting. Every member of the staff was not only competent but also genuinely helpful, ensuring a pleasant experience throughout my stay. The rooms and beds were impeccably clean and extremely comfortable, offering a perfect retreat after a day of adventure. Breakfast was a delightful surprise, featuring a variety of unique and locally inspired items that made each morning an enjoyable culinary experience. The food and drinks at the bar were equally delicious, showcasing a high standard of quality. I would love to return to Bhutan, and this hotel would undoubtedly be my first choice. Highly recommended for anyone seeking comfort, great service, and a touch of local charm.

I was in Bhutan for 10 days and wanted to finish the trip with a better hotel near the Tigers Nest and that is why I selected the Naksel. This was my choice rather than the suggested hotel from the guide. I’m not quite sure how it gets its 4* star rating or what quite qualifies it to call itself luxury and boutique. It reminds me of 1970s ski lodges with a lot of pine and it does have that old-fashioned feel about it. We were greeted with a lukewarm drink upon arrival and I was disappointed to find that the security lock to the bedroom was broken and that the room safe opened with a standard default number. That means anyone could open your safe if they had access to your room. The double bed in the bedroom was very small despite having adequate room for a larger one. The toiletries in the bathroom were of a budget quality and certainly didn’t reflect what the hotel was trying to achieve. The pillows on the bed were of a cheap foam and not particularly comfortable. There was only one toilet roll in the bathroom which ran out. The bar area was pleasant with a nice terrace outside with good views, however there were no cushions or blankets on any of the chairs. You would struggle to sit out there in the cool weather. There was also a nice room on the terrace with a log burner but it was hopeless trying to use it as the fire was never lit. There also no fresh flowers anywhere or complementary fruit etc which is unusual for a hotel that calls its self 4* star and luxury. The nuts that were served with my apéritif prior to dinner were the standard that you would probably feed your hamster. This was the only place in my 10 day trip where all the prices were quoted in US dollars which is strange for a country that wants to maintain its own identity. It was also adds another 10% service and 10% tax to all bills. It called itself a spa but the spa was slightly away from the hotel and nothing was included in the room rate. Usually a steam room or sauna would be included in your price. The restaurant was alright but unfortunately breakfast finished by 9 am . There was also no fresh fruit on one of the days and the jams available were the cheapest catering ones you could ever find. It would be so easy to improve this place but until then I would say somewhere else on my next trip.

Good ambiance, equipped rooms but service needs to be better. Food options not enough and expensive.

Such a beautiful hotel this is. Buthan was an excellent experience but definitely the staff, the views and the whole experience in Tiger Nest Resort make it even more unique. Highly recommend place, they were so accommodating with all our needs. Breakfast was also sooooo delicious.