Hotel berhampiran Wensha Spa Center, Bandar Raya Pasay

Cleanliness - you can request for room cleaning and the service is great! Doreen provided a prompt service. Location - there are restaurants beside the resort in case you decided not to eat in the hotel. But convenience store is not walking distance. Close to SM MOA. Service - There's room for improvement. The front desk is not located as soon as you enter the hotel but an empty concierge desk. FD is in front of the elevators so I guess consolidating them is better. The customer attendants should be far from their office barracks so they dont stay there when there are no guest. They need to be available when someone comes. They set the mood/first impression for new or old guests. Amenities - Parking is at the 4th floor ,a bit creepy looking as it seems they only acquired it from an old owner. But its okay it is FREE! Pool area at the Penthouse is superb maybe because of the view. Although currently there's repair ongoing that blocks they natural bayview,I guess it will be great in the future.Still good for me though. Restaurant- GF Food selection is good and they taste great! Value for money!They offer in-room service too! Room- is great! Price is justified on how relaxing the room was set up.Bathroom size may differ depending on the room. Plus they have mood lights 😊 Overall- For first time guests here I'd say Im satisfied.

We recently stayed at [Hotel Name] and had a fantastic experience. The highlight for us was the wonderful swimming pool, which my niece absolutely loved. It was the perfect place for her to have fun and enjoy the water. We also celebrated my mom's birthday during our stay, and it turned out to be a memorable occasion. The room was spacious and fully equipped, including kitchen amenities, which made our stay even more convenient and comfortable. Overall, it was a great stay, and we left with wonderful memories. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway.

Lansen place is a new hotel and the rooms are modern and clean, but they have some very poor policies. The rooms have a comfortable bed and there's a safe, tea and coffee making facilities and a comfortable bed, but the rooms lack any storage. There's nowhere to put your luggage, no luggage rack or anywhere to hang clothes and they jave a large Smart LCD TV it is useful because they have locked up all of the controls so you can't access any of the smart tv features. I have no self restricted the volume to a maximum of 15% which is ridiculous because if you move or i'm trying to eat a pack of chips or something you can't hear the TV. I had never seen anywhere in the world we set ridiculous restrictions on the volume of the TV. There is a buffet style restaurant with prices from 2100 to 2600 peso per person. The swimming pool area overlooks the bay. Guests be warmed, to staff try and get you to sign a document with the deceitful attempt to choose only conceal the document is actually a legal waiver to remove all you legal rights and the hotel's legal responsibility from any In jury, death or theft or anything that occurs on the property, and you would be a fool to sign this. Management seem genuine and told me they'll review some.of these unacceptable practices and policies, but weather or not by do that remains to be seen. Property is modern clean and comfortable, butbthe ridiculous restrictions on the TVs and deceitful way they yey to get customers to.sihn away their legal rights is disgraceful and customers should read and be very careful what you sign for at this hotel.

Lokasi hotel sangat baik dan nisbah harga/prestasi tinggi. Hanya beberapa ratus meter dari SM Mall. Pengembara Cina mesti berhati-hati apabila meninggalkan hotel di sebelah kanan berhampiran lampu isyarat dan lintasan zebra Terdapat ramai wanita dan 2 atau lebih kanak-kanak yang cuba merebut dompet Cina dan telefon bimbit. terutamanya kanak-kanak dan wanita.

Pengalaman hebat dengan Heritage Hotel, perkhidmatan yang mesra dan baik. Makanan yang hebat dihidangkan. Tempat yang sangat santai dan damai untuk tinggal dan menampung perkhidmatan kepada kami. Terima kasih dan Godbless semua.

I recently had the pleasure of staying at the Golden Phoenix Hotel, and it was an experience worth sharing. Located in a convenient area, the hotel offers easy access to both business and leisure destinations. From the moment I walked in, I was greeted with a warm, professional staff who made check-in a breeze. **Rooms:** The rooms were spacious, clean, and well-maintained. The decor was elegant but modern, with soft lighting and comfortable furnishings. The bed was incredibly comfortable, ensuring a restful night's sleep. The amenities were top-notch, including a well-stocked minibar, a flat-screen TV, and high-speed internet access. The bathroom was pristine, featuring premium toiletries and a rain shower that added a touch of luxury to my stay. **Facilities:** The hotel boasts a variety of facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful outdoor pool. The on-site restaurant offers a range of delectable dishes, from local specialties to international cuisine, all prepared with fresh ingredients. I highly recommend trying the breakfast buffet—it offers a great selection, from freshly baked pastries to made-to-order eggs. **Service:** One of the standout features of the Golden Phoenix Hotel is its exceptional service. The staff were always friendly, approachable, and went above and beyond to make my stay enjoyable. Whether it was offering recommendations on local attractions or assisting with booking transportation, they made sure every need was taken care of promptly. **Overall:** The Golden Phoenix Hotel combines luxury, comfort, and convenience, making it an excellent choice for both business and leisure travelers. Whether you're in town for a quick stay or planning an extended visit, the hotel ensures a memorable experience. I would definitely return and highly recommend it to anyone seeking top-tier hospitality.

The hotel is convenient for travelers that will be leaving the Philippines soon via the airport. You should arrive a day or two before your flight to do last minute shopping at the nearby SM Mall of Asia (MOA). There's also a small supermarket near the hotel going to the LRT station if you don't want to go all the way to MOA. You can iron your clothes at the 5th floor lobby. I'm not sure if it's the same on other floors.

I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

Despite the early check-in, it was wonderful that they catered to us when we arrived at the reception at noon. The hotel's air conditioning is great, and the room is clean, so I don't have any worries. Despite the variety of dishes, I don't think the buffet is really good.

Booked this hotel due to location and proximity to airport for convenience. Nice facilities however the rooftop pool area is poorly maintained and lacks cushions on the outdoor furniture making it quite uncomfortable. this was really disappointing as this small improvement of cushions would make a huge difference to the guest experience and overall impression of the area. F & B service at the pool rooftop was also quite disappointing - staff demonstrating a real lack of interest in serving anyone and lack of care. The hotel, rooms and experience all great - except at the rooftop. Breakfast room super busy in the morning but food was ok and staff handled the chaos well.