Ulasan Richmonde Hotel Ortigas

Beberapa kemudahannya ketinggalan zaman, sikap layanan baik, dan lokasinya baik.

Perkhidmatan yang sangat baik dan mesra

Poor service! Some of the employee specifically guard at parking and receptionist are not approachable. The guard at the parking area is really rude and clearly doesn't know that his bad attitude represents the Hotel. Lack of integrity. The receptionist called to inform us that we still have left over food but didn't bother to ask about valuable item. We accidentally left our phone with full battery but when we tried to call my phone it's already unreachable. Thou we got them back, only because I called them back? They took some time to call me to ask about the left over food but didn't take the initiative to call me for our valuable things (Cell phone).??? Unprofessional - we stayed in for 3 days and 2nights and every morning the receptionist will always give us a call consistently every morning just to ask if we want to get our room upgraded even thou we already told them we're not interested. Richmonde left us nothing but a bad experience.

Very good location, close to the Megamall and also close to other venues for business dinner and meeting. The interior is a little bit old but so far, it's quite good. The bed was comfortable. The AC fan is a bit hard to control.. but it's not bad.

First, the key card hardly works for the elevator and the door. Secondly, the staffs aren't approachable and friendly they will respect and treat you base on your outfit or if you are looking expensive. Most importantly, I had an emergency, the night we stayed so I decided to call the front desk if they have a first aid kit. Nobody answered, I pressed the emergency button and it rang many times but none of them answered. I got so mad that I bought a load for my cellphone so I could give them a call using a different number and not the telephone and then they answered. The very first thing i said, I want to speak to the supervisor tomorrow. This is very disappointing, who knows if its a huge emergency for the clients, no one can rescue you since nobody answers the telephone. Tomorrow came and the front must have told the supervisor about the concern, the supervisor explains that people last night were very busy so non of them could take the call. And as for the emergency button they said they heard the telephone rang but then they were in the middle of endorsement so they couldn't take the call. Amazing right? I cannot recommend this hotel especially to visitors with PWD's or senior citizens companion. Worst hotel ever! Doesnt matter if its clean so long as the people that works there are nasty.

Hopefully the sauna works for future visits. It’s been under repair for a while I heard. Hopefully a deep cleaning will be done on most furnitures and carpets and walls and posts from lobby to room to pool, gym. Some of the staff are great some not so great but over all ok.

I really like the swimming pool its heated and clean

Walking distance to megamall, convenient stores and famous fast food chains. Although there is no barhrobe in our room as well as laundrybag.

Super nice hotel, good stay comfortable, it would stay there again for sure

We stayed 2 night and 3 daus. Nice place to stay. Heated pool , All staff are very nice. Will book again next time.

Clean ang nice location

Our stay in the hotel was good! We had an event there so we decided to stay in the hotel as well. We enjoyed it given that our room comes with a complimentary breakfast buffet for 2. They got lots of choices and food was delicious too. The parking is limited given that it’s a holiday season and events may be happening in the hotel so be punctual to your check in and it’s better to walk around if you’re only going to visit nearby malls.

The smell when you step out of the elevator going to the rooms will remind you of wood and antique. 😅 Don’t expect 5 star quality in the amenities because this hotel isn’t new but im still giving 5star for the price i paid for. I stayed in Richmonde Eastwood before so I expected more on the breakfast buffet especially on a Sunday morning. I was a little disappointed there but overall experience is satisfactory. Oh the pillows are too soft for my liking.

Always a pleasant stay at Richmonde Hotel. The room is big and clean and the amenities are adequate. Location is a big plus as you can walk to the malls and restaurants nearby. Staff are very friendly. They also allow early checkin when possible and check in and checkout are very fast.