25 ADB Ave, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
72 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.2
Perkhidmatan4.5
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(72)
Ulasan positif(31)
Ulasan dengan gambar/video(7)
Penginapan yang hebat!(14)
Perkhidmatan yang baik(11)
Bilik yang hebat(9)
Lokasi yang baik(9)
Ulasan kurang baik(5)
Pengguna Tanpa Nama
Junior Suite Premier
Menginap pada Okt 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Nov 2024
Room was clean and spacious. Staff were nice and very accommodating to our request. Whole check in and check out process was a breeze. The hotel itself is just in front of Podium and 3-5mins walk to SM Megamall so everything was accessible. The hotel even gave us a treat, a delicious slice of cheesecake because we’re celebrating our monthsary. My partner and I appreciate that kind gesture.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a pleasant stay and that our team could make your celebration extra special. It's great to know you enjoyed our clean and spacious rooms, smooth check-in and check-out process, and our convenient location.We’re delighted that our team’s efforts to accommodate your requests made your stay even more enjoyable. Your kind words motivate us to keep delivering excellent service. We look forward to welcoming you and your partner back for another memorable stay in the future!Sincerely,Carlo C. CruzHotel Manager
Princess27
Junior Suite Deluxe
Menginap pada Nov 2024
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Dis 2024
all my requests were granted and they even provided a coffee table in my room. thank youz
Terjemah
Jawapan daripada Pihak Penginapan: Dear Princess27,Thank you for taking the time to share your review! We are delighted that you enjoyed your stay and that all your requests were attended to. We are looking forward to welcoming you back soon!Sincerely, Carlo C. CruzHotel Manager
Michael Angelo Cuaderno
Suite 1 Bilik Tidur
Menginap pada Nov 2024
Lain-lain
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Dis 2024
Everything was great! The place and service were beyond expectations.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Michael Angelo,Thank you for taking the time to share your review! We are delighted that you had a 5-star stay. We are looking forward to welcoming you back soon!Sincerely, Carlo C. CruzHotel Manager
darry lyn salentes -del rosario
Junior Suite Premier
Menginap pada Nov 2023
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Dis 2023
Over-all, we had a great experience. The facilities, services and the location was great. This place is also close to my heart and would love to come back soon.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Darry lyn salentes -del rosario,Thank you for sharing your review. We are delighted to know that you and your family had an amazing time during your stay for the holidays! We are looking forward to welcoming you back, soon! Sincerely, Carlo C. Cruz Hotel Manager
Pengguna Tetamu
Suite 1 Bilik Tidur
Menginap pada Mei 2024
Bisnes
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jun 2024
It has everything one needs. The best part is the size of the rooms and equipment. If you are planning for a long term stay, this is the place for you to stay. The staff is amazing and will help whenever possible to make sure your can enjoy your stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful review! We are delighted to hear that you found everything you needed during your stay with us. It's fantastic to know that you appreciated the spacious rooms and equipment we provide. Our team takes great pride in ensuring our guests have a comfortable and enjoyable experience, especially those staying long-term. Your kind words about our associates are greatly appreciated and will certainly be shared with the team. We look forward to welcoming you back in the future!Sincerely,Carlo C. CruzHotel Manager
Pengguna Tetamu
Junior Suite Premier
Menginap pada Mac 2024
Solo
9 ulasan
2.0/5
Disiarkan pada 14 Apr 2024
This is not a hotel for relaxation. I tried to check in at 2.30pm but didn't get a room til 8.30pm. First room Was filthy. Second room is right next to a bldg its so claustrophobic it triggered my ticks. Third room is so noisy it has a humming sound which for someone with autism was a torture and caused me to vomit as its like drilling my brain. Fourth room is again right next to a building. Finally found a suitable room at 8.30 pm. Caused me half an hour of my 2 hours massage. I never had the chance to relax that day. The next day I tried to have a bath...however, the have a very small water tank that is not enough to fill the bath. It took me two hours to fill the bath as I had to wait for the water in the tank to heat - which took half an hour. The only good thing is MIKIE. She's such a lovely girl who was extremely patient and understanding. However, her loveliness can't hide the fact that the hotel is just so RUNDOWN AND DATED. The bathroom smell of sewage. THE ENTIRE HOTEL NEEDS GUTTING AND UPGRADING. THE OWNER SEEMS NOTNINVESTING THE MONEY ITS GETTING.
When MIKIE told me she hopes I come back again on my next visit I honestly told her its not for me. I STAY IN HOTELS TO RELAX. IT WAS THE MOST STRESSFUL EXPERIENCE FOR ME AS A DISABLED PERSON WITH AUTISM. A TOTAL WASTE OF MY MONEY!!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We are genuinely sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for the inconveniences and frustrations you encountered.We understand the importance of a comfortable and accommodating environment, and we failed to meet those standards during your visit. It is unacceptable that you had to endure such challenges, especially as someone with specific needs. Your feedback regarding the cleanliness, noise, and functionality of the rooms is deeply concerning. We assure you that we take these issues seriously and will be conducting a thorough investigation to address and rectify these shortcomings immediately. Your feedback will be shared with the management team for further consideration and action.Once again, we apologize for failing to meet your expectations and for any distress caused during your stay. We value your input, and we hope to have the opportunity to regain your trust and welcome you back in the future under vastly improved circumstances.Sincerely,Carlo C. CruzHotel Manager
DLobbyguard
Junior Suite Premier
Menginap pada Apr 2024
Keluarga
1 ulasan
3.2/5
Disiarkan pada 2 Jun 2024
Self parking is terrible. the basement parking is intended only for small cars
Terjemah
Jawapan daripada Pihak Penginapan: Dear DLobbyguard,Thank you for taking the time to share your feedback with us. We understand that the basement parking can be challenging for larger vehicles, and we're sorry it didn't meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration as we work to improve our services.In the meantime, we recommend our valet parking service, which is designed to accommodate all vehicle sizes and ensure a more convenient parking experience for our guests.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Sincerely,Carlo C. CruzHotel Manager
Gely Romero
Junior Suite Premier
Menginap pada Jan 2024
Keluarga
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Feb 2024
✅Easy to check in and check out
✅Friendly , helpful and nice staff
✅Big and spacious room
✅Nice location near malls and other nice place in manila
✅Good for family
Terjemah
Jawapan daripada Pihak Penginapan: Dear Gely Romero,Thank you for taking the time to share your review about your stay. We are glad to hear that you found our check-in and check-out process easy and our staff friendly and helpful. It's also great to know that you enjoyed the spacious room and our convenient location near malls and other attractions in Manila. We appreciate your kind words and hope to welcome you and your family back in the future. Sincerely, Carlo C. Cruz Hotel Manager
Pengguna Tetamu
Menginap pada Mac 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jul 2024
As always discovery suites never failed with hospitality and service
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thanks for sharing your recent experience with us. Your positive feedback inspires us to continue deliver the Service that's All Heart. We look forward to your next visit at Discovery Suites ManilaThank youSincerely,Carlo CruzHotel Manager
Pengguna Tanpa Nama
Menginap pada Dis 2023
Bisnes
15 ulasan
3.7/5
Disiarkan pada 23 Jan 2024
Check-in was a bit of a hassle because the front desk attendants did not seem very happy to welcome us at the hotel. One of my coworkers was already checked in at our suite but the front desk attendants were for some reason unable to “locate” our booking. It was weird. So that took some time. The rooms are obviously dated but very spacious. Internet was not very stable and fast.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your review. We sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to learn that our front desk attendants did not provide the warm welcome we strive for, and we appreciate your patience during the process. Rest assured, we will address this matter with our team to ensure a smoother and more pleasant check-in experience for our guests.We appreciate your observations regarding the room. We understand that the rooms may seem dated, but we're delighted to hear that you found them spacious. Your comments are valuable to us as we continually work towards enhancing our guests' experience.Your feedback is crucial to our ongoing efforts to improve our services, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Thank you again for choosing our hotel, and we appreciate your understanding.Sincerely,Carlo C. CruzHotel Manager
NejXin
Junior Suite Deluxe
Menginap pada Dis 2023
Melancong bersama rakan
17 ulasan
4.7/5
Menakjubkan
Disiarkan pada 12 Jan 2024
Great stay excellent service and accessible location 👍🏻 Will book again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear NejXin,Thank you for taking time to rate your recent stay with us! We are delighted to know that you appreciate the location of our hotel. Discovery Suites is strategically located in the center of business and shopping district in Metro Manila. Moreover, we are equally delighted that you notice service extended by our team members. We take pride about our team members excellent service, and treat them as our most important asset. We hope to see you soon!Sincerely,Carlo CruzHotel Manager
Myka B
Suite 1 Bilik Tidur
Menginap pada Nov 2022
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Dis 2022
Booked for my family. Their feedback is good. The staffs are very helpful anf accomodating. Although kitchen is small and not much utensils, it is clean. Location is very much convenient as well. Our family booked 3 rooms as all 3 and 2br are all sold out. The hotel managed to put all 3 rooms in the same floor so still ok.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for sharing your review. We are delighted to know that you and your family had an amazing time during your stay for the holidays! We are looking forward to welcoming you back, soon!Sincerely,Janice TiambengGeneral Manager
BellaTian73
Suite 1 Bilik Tidur
Menginap pada Jun 2023
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 14 Jul 2023
1 bedroom suite is spacious. comfortable bed. strong internet. liked the bathtub
Terjemah
Jawapan daripada Pihak Penginapan: Dear BellaTian73, Thank you very much for sharing your review with us. We are delighted to know that you find our Suite spacious and comfortable. Our team takes great pride in ensuring that our guests feel well taken care of and have a pleasant experience. Once again, thank you very much and we are looking forward to welcoming you back! Sincerely, Janice Tiambeng General Manager
Pengguna Tanpa Nama
Junior Suite Deluxe
Menginap pada Nov 2023
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jan 2024
Accommodating staff. Enjoyed our stay! :)
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for taking the time to rate us! We are delighted that you had a wonderful stay. We are looking forward to welcoming you back soon!Sincerely,Carlo C. CruzHotel Manager
Fr4nk
Junior Suite Deluxe
Menginap pada Jun 2022
Solo
11 ulasan
4.2/5
Sangat Baik
Disiarkan pada 11 Jul 2022
Much of the value of this hotel comes from the superb location. It's right across the upscale Podium Mall and a few minutes walk from the more busy SM Megamall and Shangri-La Plaza Mall. Also near places of worship if you're visiting on a Sunday. MRT is a few minutes walk away, and it's easy to book Grab in the area as it is within the CBD.
The room is dated, but well maintained. There's a recent renovation done on the bathroom and the choice of nice fixtures are noticeable -- the idet doesn't surprise you with sudden pressure and the rain shower is really good. Water temperature is well-controlled. The bathtub has a nice marble top which is good for placing a bottle of drink or your tablet to watch a few Netflix shows while soaking. You can get a bathbomb from one of the nearby malls. Choice of toiletries could be improved, but all is good. The sofa cover is made of a sort of velvet which was worrisome for me to sit on. I had a few itches under my thigh after seating on the desk chair, so just used the bed after that. It may be good to replace the furnishings with more maintainable surfaces. Airconditioning is good, but the outdoor unit located under the floor near the windows is noisy.
Entertainment options could be improved if the room is marketed as a staycation option. The TV remote only works from 1 meter away, and the TV is not smart, so you won't be able to cast Netflix and YouTube. The subscription package on the analog cable also doesn't include most HD and premium channels. There's no bluetooth speaker available and the intercom system is very dated. Refrigerator is small, but was cools well. Complimentary service is sparse (just 2 packs of instant coffee and 2 small bottles of water). This won't be a problem if you're staying at the hotel as a halfway home and are mostly out to have meals with family and friends and do some shopping before heading out of Manila to your final destination, as I had. I haven't tried the hotel's restaurants and in-room dining, but would find an opportunity to do so when I come back.
Service of the staff is outstanding. I arrived early morning as my flight has been pushed back, and the staff welcome (starting from the doorman) was refreshing. Reception staff is very professional, and staff I've met inside the elevator were friendly. Housekeeping was also quick to respond to my request. Check-in and check-out was fast.
Overall, my stay had been comfortable and I would definitely book again. Rates at trip.com could be 50% lower than published rates for gold tier members, so this is a good opportunity to enjoy a stay at the hotel. Some rooms like mine have windows facing the other building's firewall (2 meters away). It still lets in light and is good for privacy, but if you intend to have a better view, don't forget to mention it during check-in. I would be happy to see this hotel renovated to maybe a transitional style (based from it's current classic theme), have the furnishings modernized, and the amenities improved, and I wouldn't mind paying more for such a good location.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for choosing us as your home and and for taking the time in sharing your wonderful review with us! We are delighted to know that you had a seamless experience during your stay. We appreciate your feedback, and it is really nice to know you had a great time in one of our suites. Part of our commitment is to provide our guests with the best quality service that we can offer and it warms our hearts to know that this was evident during your stay.Once again, thank you and we are looking forward to welcoming you back again soon.Sincerely,Janice TiambengGeneral ManagerDiscovery Suites