Hotel Pearland dengan Spa

We have stayed in this hotel before and had an excellent experience. This time was totally different. We had a room on the 4th floor. Exiting the elevator there was a musty smell in the air. The carpet was horribly dirty. Our room did not have the AC on when we arrived and now I know why. It did not work properly. We tried to turn it on and it would not come on. When to the front desk and told the staff person the room would not work for us because the AC did not turn on. He told me to turn it on at the wall instead of the unit. Went back up and tried the wall thermostat. It did not even light up. My husband went down and the front desk staff came back with him and tried the unit. It would not turn on. He pushed on the wall plug and it finally came on. Was told that the cleaning people have a tendency to pull the cord out. The unit ran for awhile and went out. My husband messed with the unit and cord and after about 15 minutes got it to come back on. Good thing we were checking out at 3:30 am because throughout the night we had to keep doing this. When you stepped out of the shower it felt as if you were going to fall through the floor. I'm assuming the floor was repaired poorly. The beds were comfortable. Would I stay here again? NEVER!!! We mentioned our problems when we checked out but all we received was, ”I'll write a maintenance request.” No apology, didn't seem to care at all.