Hotel Dengan Spa di Shanxi, China

The hotel service staff is just amazing from the front desk , waitress at the breakfast restaurants and also security staff. They really make you feel welcome. Rooms are not new but still maintained well. They could do better if they replace the carpet with a flooring that can be more easily cleaned. The location is very good. The well known Sunji Bao restaurant is just opposite and you can take public bus to tourist sites just outside the hotel. The buffet breast is just awesome. Some reviews say that they are just ok, but the reality is not like that. Have attached some photos to show the buffet spread.

Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.

山西旅遊感受很棒！這也是旅行中發現的寶藏酒店！完全物超所值！可以沉浸式體驗大院生活！ 入住有小哥哥幫忙提行李，前台和服務員每個都熱情有禮貌，有什麼問題都立刻給解決！房間乾淨衞生，酒店早餐豐富，中餐廳的點菜好吃，小朋友泡温泉，早上登城牆看遠處薄霧瀰漫的綿山，下午看温柔的落日，這就是我喜歡的旅行！

The hotel is beautiful! The photos don’t do justice, is really lovely and cozy. The room is modern and comfortable, rest assured you will have the essentials and more. The staff was extremely kind, very attentive, friendly and with an English speaker. Our train was delayed and the staff was patient enough to wait for us and still give us a warm welcome. We loved this town, unique, traditional with lots of places to explore. The visitor tickets are valid for 3 days so you can take your time to enjoy.

大同老牌高檔酒店了，能看到房間裝修在以前算非常豪華了，傢俱都是實木的，房間和洗手間都打掃乾乾淨淨的，晚上還有開夜床服務，送了脆脆鯊；酒店裡麪每一位工作人員態度都很好，大門口的迎賓員小哥，二樓餐廳別著實習生牌牌的小妹妹，都笑呵呵的。餐廳核桃派也是真的好吃，是本地人會去的飯店，還有早餐，挺豐富的，早餐的羊雜粉好吃，羊雜給超多！還有咖啡也好喝，有服務員現磨還能拉花，唯一一個小問題就是咖啡點單和拿取太混亂了，點完要等 本來服務員説給送，催了兩次都説馬上好，但是有其他客人到那就拿剛做好的，而不是按順序來，最後也還是自取的，這樣還不如一開始就告訴自取，這個可以優化下 排個號哈哈。其他都非常滿意！酒店地理位置也超好，古城裡每個景點距離都很近，走路幾分鐘 十幾分鍾可以到達的，尤其距離華嚴寺和其他幾個網紅餐廳。來大同玩很推薦了。

The hotel was well located. The room exactly like it was described online. We reserved two rooms without windows for one day it was cost efficient! Unfortunately I could not reserve directly 4 breakfast online only two (one per room), we have to pay directly at breakfast for the two others one. We stop at Datong to visited one of UNESCO site and see the all Datong city. We thought more foreigners will visit this beautiful small city. No one speaks English (and that’s ok) but for a 4 stars hotel the front desk lady looks a bit lost with the check in procedure for foreigners (and I work in a 5 stars hotel in beijing so I know the procedure as a French working in China). Also, the isolation is bad, the front desk already inform us upon check in but we did not thought we will heard even the other room bathrooms flush. Thank you for this night your hotel is beautiful

Great location and they were all super nice. However the room was super hot and there is no AC. When we asked they brought up a portable unit but it wasn’t nearly enough to keep the room comfortable. If it’s winter it could be a great spot but definitely look elsewhere in the late spring and summer.

這家酒店是今年新開的，整體環境特別乾淨整潔，裝修風格簡約大氣，設施也都很嶄新，入住體驗感超棒！ 酒店就在大同古城邊上，去古城非常方便，門口就有公交車直達古城。 酒店工作人員服務特別貼心，態度熱情周到，不管是辦理入住還是諮詢問題，都耐心又細緻，讓人感覺特別舒心。 早餐品類十分豐盛，中西菜品都有，食材新鮮、口味可口，選擇特別多，性價比超高。一樓大廳還有現磨咖啡和小食。礦泉水也可以免費續。 整體入住體驗非常滿意，性價比沒得説，下次過來還會繼續選擇這家，真心推薦給大家！

總體非常好，位置很好，有電瓶車送到公園小門，走一段就到晉祠博物館，不需要從公園正門一路走進來。環境很好，國兵館自帶的花園非常大，噴泉亭台迴廊小橋草坪都有，還能遠眺晉祠公園湖心島，宛如仙境。服務和晚餐也很好，服務員説不上很熱情，但都彬彬有禮，電瓶車響應也很迅速。雖然賓館有些年頭，但是房間設施維護的還可以，房間其實面積很大，明明有雙床房空間，但衹放了一個大床有點浪費，半夜有長者在走廊裏按門鈴還大聲説話找房間影響了睡眠。

Typical IHG luxurious standard. Hygiene and room services are as always up to expectations. IHG InterCon, JW Marriott, Grand Hyatt, etc are always my first choice if they are available at the place I am going to visit 设施：👍🏻👍🏻👍🏻👍🏻👍🏻 卫生：👍🏻👍🏻👍🏻👍🏻👍🏻 环境：👍🏻👍🏻👍🏻👍🏻 服务：👍🏻👍🏻👍🏻👍🏻👍🏻