Hotel Dengan Spa di Shanxi, China

這個酒店是朋友推薦的，在王家大院隔壁！晚上到達，辦理入住要爬一個長長的樓梯，拿着行李從地上停車場上去，也要爬上門樓，非常不方便，晚上還有些嚇人，女士慎入！房間小，設施有些陳舊，晚上還跳閘斷電了一會兒，手機沒在身邊，在一個獨立的小院子裏，需要打電話找人修！ 這麼大的一個酒店，入住還要200按金，看好房間吧枱上的東西，都要付費，包括3元的礦泉水！ 白天景色好看！可以拍照！吃早飯也是要爬長長的樓梯，早餐一般，建議可以送到房間，做定食那種！完全沒有期待中的驚喜！圖二就是吃飯和辦理入住的樓梯！ 夏天全家多人入住可能會很好吧！圖一是小院兩間房子

Unfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay. Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier. Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here. For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience. The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.

The hotel service staff is just amazing from the front desk , waitress at the breakfast restaurants and also security staff. They really make you feel welcome. Rooms are not new but still maintained well. They could do better if they replace the carpet with a flooring that can be more easily cleaned. The location is very good. The well known Sunji Bao restaurant is just opposite and you can take public bus to tourist sites just outside the hotel. The buffet breast is just awesome. Some reviews say that they are just ok, but the reality is not like that. Have attached some photos to show the buffet spread.

Exceptional service. Friendly front desk staffs. Complimentary shuttle service to high speeds train station. Many restaurants nearby, great location for business and pleasure stay. Highly recommended.

Great location and they were all super nice. However the room was super hot and there is no AC. When we asked they brought up a portable unit but it wasn’t nearly enough to keep the room comfortable. If it’s winter it could be a great spot but definitely look elsewhere in the late spring and summer.

大同老牌高檔酒店了，能看到房間裝修在以前算非常豪華了，傢俱都是實木的，房間和洗手間都打掃乾乾淨淨的，晚上還有開夜床服務，送了脆脆鯊；酒店裡麪每一位工作人員態度都很好，大門口的迎賓員小哥，二樓餐廳別著實習生牌牌的小妹妹，都笑呵呵的。餐廳核桃派也是真的好吃，是本地人會去的飯店，還有早餐，挺豐富的，早餐的羊雜粉好吃，羊雜給超多！還有咖啡也好喝，有服務員現磨還能拉花，唯一一個小問題就是咖啡點單和拿取太混亂了，點完要等 本來服務員説給送，催了兩次都説馬上好，但是有其他客人到那就拿剛做好的，而不是按順序來，最後也還是自取的，這樣還不如一開始就告訴自取，這個可以優化下 排個號哈哈。其他都非常滿意！酒店地理位置也超好，古城裡每個景點距離都很近，走路幾分鐘 十幾分鍾可以到達的，尤其距離華嚴寺和其他幾個網紅餐廳。來大同玩很推薦了。

房間免費升級，前台辦理入住快，前台服務熱情，房間舒適安靜，進店送温水，還送洗澡門票，服務人員都很熱情，下次還來

特別滿意，衞生乾淨，服務也好，特別是餐飲部，早上用餐之後，還送了小禮物，餐飲部工作人員趙俊辰和閆瀝丹，在得知我們有一個孩子不想起床，沒有吃早飯，還特意給孩子帶了麪包酸奶，真的很友好，感覺整個酒店都是用心在服務的，酒店離白馬寺山森林公園很近，晚上我們又逛了對面的龍馬湖燈會，體驗感都很好，如果下次來，還會住這裏，強烈推薦！

Very convenient for the High Speed Train station. The hotel is located in an affluent local neighbourhood and is a mere 5 minutes walk away from good food.

The location was excellent. Walking distance to Mixc shopping centre. Great view of the Shanxi museum and surrounding architectural splendours. I even saw fireworks from our room. Special mention to David Wang for his excellent service.