Hotel Dengan Spa di Shanxi, China

This is a big hotel in a good location ( walking distance to the ancient town) with spacious room , clean and comfortable beds. However, there are no fridge, nor save box in the room; kettle, tea, coffee provided. Love breakfast with a variety of choice, both western and Asian styles, especially the dinner buffet (158 yuan) is amazing; well done chefs! We love a lot of things about this hotel apart from the “shower tickets”; this should be clarified in the hotel’s policy that this ticket is just a discount coupon for using Spa. We thought this is for swimming pool. Overall, we had a good time at the hotel and lucky to visit the Buddha caves and the flying temple in one day. Highly recommend this hotel to any traveller in Datong.

We were upgraded to an executive room, which is magnificent. However when we arrived, the door man just greeted us but not taking care of our luggages. We found that the room amenities are inadequate. There was only one small tube of liquid soap, shampoo and conditioner. These certainly are not enough for 2 persons.  The first night was excellent, the bed was turned down and the airconditioner worked perfectly.  The second night was awful. The airconditioner was turned off because the outside temperature was around 14°, but our room was hot. Upon complaining a fan was delivered but it was useless! A sleepless night and the bed wasn’t turned down either.  We won’t make a fuss if it’s not a Kempinski Hotel!

Comfortable hotel in a refurbished old castle on top of a hill. Comes with an onsen, including outdoor onsens. However, location was a bit inaccessible with no amenities nearby so taking a cab to the city was essential for food and groceries. Staff were also curt and not very friendly.

The hotel is beautiful! The photos don’t do justice, is really lovely and cozy. The room is modern and comfortable, rest assured you will have the essentials and more. The staff was extremely kind, very attentive, friendly and with an English speaker. Our train was delayed and the staff was patient enough to wait for us and still give us a warm welcome. We loved this town, unique, traditional with lots of places to explore. The visitor tickets are valid for 3 days so you can take your time to enjoy.

Very comfortable stay. Hotel is older but in excellent condition with very comfortable quiet rooms. Staff very friendly and helpful and spoke good English. The breakfast was excellent with extensive Chinese and western options and even espresso coffee made to order. There was a bit of smoke smell in the corridor at times but none in the rooms and everything was very clean. Hotel was well located in the old town and close to the impressive nine dragon screen. We’d happily stay again

Good location, quiet and comfortable room with views of the city gate. Was asked all kinds of questions when checking in (where I was going, what I was travelling for, where I was coming from and how I got to Datong. They even asked to see my train ticket!). Being interrogated on arrival doesn't feel very friendly, and nowhere else in Datong or other parts of China was I asked these questions.

Super spacious and comfortable bed, two restrooms are very rare in hotel suite. We love the stay, and the services are excellent and considerate, breakfast has some distinct vegetable salads and quite memorable.

這條評論是我自發寫的，中國人不騙中國人 首先，地理位置特別的便利，從古城牆北城門等🚥的時候就能看到酒店位置，特別適合去古城牆，華嚴寺，善化寺，代王府等等 其次，酒店很温馨，一層有小朋友玩的地方，有咖啡等等。房間裏真的很乾凈也很安靜，空調出風口是內置的，不直吹也很舒服，每一張紙巾都有不同的祝福語，設施也很齊全 還有就是餐廳刀削麪很好吃，比東方削麪啥的更合我的胃口。我門是29日晚入住的，屬於試營業階段，人很少，但還是會詢問我們的意願認真準備早飯，誇誇 最後，服務真的特別好！入住當天上午打電話預留車位，晚上詢問第二天用餐需求，樓道準備了礦泉水，耐心解答每一個問題，體驗感真的非常非常好 綜上，滿分推薦！

The hotel was famous and adjacent to a tourist attraction. The service was nice, except for a young male driver (for the commuting car that connected the hotel's buildings and the tourist attraction's gate), who seemed a bit reluctant or tired at work and lacked communication skills or etiquette (since the hotel claimed itself to be a five star hotel, it is not uncommon for guests to have higher expectations than elsewhere). It is said that the hotel was built in the 1950s. Thus, it was not surprising that many facilities seemed relatively old, especially when compared with newer hotels. Overall, the hotel could be a good choice.

This hotel was okay. The trip.com description makes it appear as though this property has a laundry room and supplies laundry detergent. They do not have a laundry room and charge extremely high prices to launder guests' clothing. If you were counting on being able to do laundry, as I was, this is something to be aware of.