Apartamentos Turisticos Jardines del Plaza

Very old property and poor quality, unfriendly service. No blow dryer in unit. No coffee cups in unit but has offer maker. Mold in shower, second bathroom smelt like heavy pee. Towels were old and like sand paper. Parking not posted on RCI exchange page $11 euro per a day, suppose to receive 10% off never got it. Beds were hard, pillows are thin.

I actually booked at Acuasol through RCI after they said it would be open but was relocated a month before arrival with an email saying it would be closed. A day after arrival I went into the Acuasol reception finding the hotel fully open. Jardines is a mile north of Acuasol and there are no bars/restaurants nearby. In April most were closed anyway apart from one bar La Isla near Acuasol that was open till midnight. The best supermarket within walking distance is the Eurospar half a mile away. Refurbishment was still going on during the day but the soundproofing was good. One end of the resort is by the main road and to get to Plaza Suites reception you have to walk the length of the resort and back up to the road. Bus stops are right outside (most journeys €1.25) and car park opposite. Strangely the air conditioning wasn't working. The apar**ents are duplexes. Upstairs it was centralised though vents but downstairs was a new standalone unit. The technician couldn't fix it and reception told me they were in the process of switching from hot to cold and there was no a/c anywhere. The utility fee is €40. There was nothing to clean with (apart from a washing up kit) and I had to request a dustpan and brush. The stairs were shiny marble, very slippery with sharp edges and I fell down them on the first night as they turn at the top and bottom. Only 1 TV in the lounge area downstairs which you can't see from the kitchen diner (or bedrooms!). The microwave had no stand to use the grill option and the extractor fan didn't seem to be connected. The phone didn't work so you couldn't call reception. So a few teething issues. Excellent fridge/freezer though. The cleaners seem to come once early on Wednesday and if you have the "Do not disturb" notice on the door they don't come back. I received a letter to ask reception for anything but it was delivered later when the "Make up the room" sign was on the door so they could've come in then. Area-wise Peñíscola, Castellón & the Parc Natural de la Serra d'Irta are great but nearby Benicarló & Vinarós not so touristy. Not very easy to get to Barcelona by train. If flying in to Valencia it's worth staying there for a few days and taking the train up for less than €10 each way.

This hotel is amazing. We were there out of the tourist season which was perfect. The unit has a nice kitchen so that we could self cater. We tried to get to the buffet on the first day, but it was incredibly crowded, most likely with a tour group arriving at the same time. Instead we did some shopping at the spar shop in Benicarlo nearby. Dolores was especially helpful in showing us the way into the parking garage.

Too many rules (I bet necessary in such a big hotel), but timetables shouldn’t be more important than guests. Food is really good, they should inform that you have to book in advance for thematic restaurants, because there are long queues for that and use to be all full… apart yes not very comfortable,little cabinets, little rooms….

it was a very nice place, we had a pleasant time and can fully recommend it with swimming pool just in front of the appar**ent and a quick way to the beach. a little far away from Peñiscola city, but there were buses.

We were to get a 2 bedroom villa but instead got a hotel suite with a bar fridge. The villas were being renovated so they offered us a breakfast and dinner buffet package. We were more than satisfied once we experienced the quantity and quality of the food selections. At the end of a day of exploring we were able to sit on our balcony and unwind rather then prep for dinner. It was a win win and although we didn't get what we had been dreaming of for two years we were still there, had a fantastic view of the Mediterranean in one direction and the mountains in the other. As well, we still went to the grocery stores and markets to check out the food selections and prices. By doing what they did, it gave us a new experience and great satisfaction.

We arrived late in the evening and found that there was no entrance to drive in to the property, After a confused telephone call, it turns out this property is actually part of a resort operated by ZT Hotels. Turns out that there is a massive hotel/suite resort next door to the apar**ent units. We booked this many months ago through RCI relying on the unit description. It was supposed to be a two bedroom unit with two baths and a kitchen. We were told however that the Apar**entos had a "problem" and that we were being booked into a "suite" in the hotel property, So we are in a one bedroom unit with one bath and no kitchen. The unit is nice as far as it goes just not what we booked, We did walk through the apar**ent units next door. There were some people on one side but the "problem" that they mentioned is that 1/2 of the units are under major renovations,. This has clearly been ongoing for a very long time. It seems to me that they could have notified us that we would be unable to get the accommodations we requested. There could have been 4 of us booked for the 2 bedroom unit, The suite we got would not have accommodated us. Fortunately it is just me and my wife, It also says that it is air conditioned but apparently it is not hot enough for it to be turned on. Maybe at the end of the month. I am not sure how hot it needs to be but today it was 27C. They also do not have a restaurant or coffee bar that opens before 10 am. So you cannot get a coffee in the morning unless you want to spend 15 euros to get a buffet breakfast with an unbelievably loud and massive group of people. The food was marginal at best and there is no alternative to the buffet. They suggested we go off property, which means driving into town, They don't even provide a coffee maker although there is a bar fridge, Finally, we asked why our room was not cleaned and we were told that RCI guest rooms only get cleaned on Wednesdays. Overall, this trip is very disappointing,

This is the second time we are at this resort. We enjoyed very much. The unit is good and comfortable. The staff is very friendly and helpful in everything. There are pools on site and also right on the seafront. It is best to have a car attached to visit nearby cities.

Clean and well-maintained Apar**ent-complex in an annex of a large hotel complex. Quiet location with direct access to the sea. The hotel's restaurants, facilities and entertainment programmes are partly available at an additional cost.