Hotel berhampiran Connolly Shopping Centre, Perth

The Sebel West Perth provided a budget-friendly accommodation option during my recent trip, allowing me to stay right in the heart of the city without breaking the bank. The staff at The Sebel West Perth were friendly and efficient. While not overly luxurious, the hotel's lobby and common areas were tidy and well-maintained. The check-in process was quick, and the staff was readily available to address any inquiries. The rooms, though basic, were clean and had all the essentials for a comfortable stay. While the furnishings were not the most modern, they served their purpose. The bed was comfortable enough for a decent night's sleep after a day of exploring the city. The hotel's location was undoubtedly its strongest selling point. Being situated right in the city center meant easy access to popular attractions, restaurants, and public transportation. This convenience allowed me to make the most of my time in the city without spending much on transportation.

This hotel should be better than it is due to what seems like a staff shortage. The beds and the room was fine but a minimum of staff was evident so service struggled. If the intention is to economise then they will not survive. I was instructed to leave the car in the adjacent carpark and was left to struggle with our luggage to the hotel where we loaded our own carriage to take to our room, all this in clear view of other staff. Where was the concierge. We had a drink at the quite busy bar and while waiting for service, we could clearly see that there was no concierge on duty. The carriage we used was left in the hall way until we checked out. Now, if you like Indian food you'll love this place. Trouble is if you don't, go elsewhere. I think a restaurant should be more flexible with their menu.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Loved our one night staycay at ritz carlton. We arrived early and were able to check in early with no fuss. When I booked there were no rooms left with a king bed and river view so had to book 2 doubles but I requested it upon check in and they sorted it for us. The room was amazing, fantastic views, very spacious, clean and modern The pool area is great, we ordered lunch and cocktails that we had poolside in the sun Went back to our room and there was a bottle of bubbly in there with a note to someone else for their anniversary which was a little strange. We were there for my husbands birthday and there was no mention of that even though I made them aware so maybe they got their notes mixed up. We ate in hearth restaurant which was delicious, although service could have been quicker!! The songbird bar was lovely- will definitely return there Breakfast was amazing, so much choice. We couldn’t order items; it was buffet only which was disappointing initially but the quality of the buffet items made up for it. We were able to continue using the facilities after check out. Wish the sauna and hydro therapy pools were not gender segregated

The hotel location is incredible. Centrally located and well connected. The parking in the area is a kitchen costly. The staff and service are average. Staff seemed too stressed out, and while breakfast is just interested in your room number. One day, we were asked about 4 times what our room number was! The reception staff seemed like just doing the job..we asked for ice and were told to pick up from under the stairs. When we reached there there is no way to take the ice. So we went back and asked and were told oh sorry they forgot to give us the ice bucket...no apologies..just that the buckets are in the restaurant. So to end it really incredible location,room decor, staff and service can really improve.

We arrived in Perth at 2.30am and got a taxi straight from the airport. As it was in the middle of the night we had to press a buzzer and wait for someone to speak to us through the speaker, however they were either asleep or could not be bothered, so pressed the buzzer for a long time, finally someone came over the speaker which was distorted and they were telling me off for leaving my finger on the buzzer, they let us in and again he started telling us off about the buzzer, we totally ignored him stating our name and how many nights we were stating, i think he finally got the idea gave us a key and vouchers to get our breakfast. We just went to bed and viewed the room in the morning. Definitely needs redecorating, bed seem to go go slightly downhill head as we felt our feet were higher than our heads, pillows were flat, we had a sheet then a duvet which was had seen better days and needs a new one and then a top sheet. Bathroom was basic, did have a shower although it made some strange nosies and the temperature was up and down, no plug in the hand basin, there were toiletries which we never used. Breakfast was very basic, just some cold meats, cold hard boiled egg, salad and toast. If you wanted cook you had to pay along with Croissants, pain au raisin etc. Reception staff during the day were pleasant and very helpful, always had a smile. Getting around it was in a good position to get around the city, it was close to the Freebus service called the cat service which you can hop on and off at any time. Would we stay again - No - there's plenty of hotels in Perth .

Excellent views,we had the Swan & Waterfront Park as our room with a view. Very handy to bus stops going either way,and convenience stores close by. Breakfast was great,but we cheated and went to The Hyatt next door for dinner as a treat. Excellent shower,and bed was comfy.

From the moment we arrived to the last second of our 2 night stay we were treated like royalty, the room was luxurious with well appointed amenities and soft luxurious bedding. The view is to die for looking out over perth city and the Swan River, and really is breathtaking of a night time. The hotel has a vast amount of thing to entertain you so realistically no need to leave, (and we didnt). Everything is within walking distance so it is very well situated. The pool area is divine with infinity pools and 2 jacuzzi's for those slightly cooler days. The bars and restaurants are excellent with a wide variety of food and drinks to satisfy every craving! Even if it is some dirty old mcdonalds haha. Overall this experience was a 6 star experience. Definitely one we will be doing again very soon in the future.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.