Hotel berhampiran Osborne Shopping Centre, Perth

Apartment layout was good and it was well appointed except for the lounge showing obvious wear and tear and needing reupholstering or replacing. Stains on lounge, sticky spills on both tables and top of dishwasher as well as some other minor cleaning issues were less than satisfactory. I did expect better for the price. Location is good.

After 4 nights here we extended our stay for a further 5 nights as we enjoyed it so much! The location was very convenient, Subiaco is three stops away from central Perth and on the same line for the airport. You can also get to Fremantle on the same line, in about 25 minutes. All the staff here are kind and polite, and the very comfortable beds are a big bonus. Thoughtful design touches like USB ports on both sides of the bed just make things very comfortable. What would’ve bumped it to a full five stars would be bathrobes in the closet and full daily cleaning (for environmental reasons they only make the bed and change the towels… I have long hair and shed a lot, so a vacuum would’ve been really nice especially for a long stay!)

This place is a great find , so clean , fun and quirky, helpful staff, chilled retro vibe loved it, right near the beach *****, loved the toasterface Cafe downstairs, booked it straight away for a few weeks time

Clean and good location. Really nice rooms with a lot of storage and privacy. Everything you need is there, it's just a little bit expensive for a Hostel and felt really anonymous.

Booked last minute due to my cancellation of flight. They have renovation during my stay so a little bit uncomfortable. Breakfast not included, pay extra for it. I had issue when check in, take quite long to solve, wait for almost 1 hour. The location at the heart of CBD, walked around at night to see Christmas light. Amenities standard, no laundry service at the moment due to renovation, asked receptionist and she direct me to laundry service nearby.

Special occasion for our wedding anniversary and well looked after by the Hilton Parmelia staff, and it’s always nice to see long time staff and the meet new. While diamond HH, we were upgraded to a beautiful Kings parlor room for the weekend, had an amazing breakfast in our room, and we always find the executive lounge enjoyable as a relaxing place to go and the food offered is often varied. We enjoy the Samuels restaurant and bar food menu, but I do miss the Caesar salad from the pre covid days. It used to be the best. We have stayed at other Perth hotels, including the DT but the Parmelia still comes out tops for us. Thank you for making the weekend so special.

There are a lot of street parking available outside the hotel. The room is comfortable and bed is super comfortable as well. Clean and new. Will come back and stay again as the price is also reasonable.

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

We stayed here for two nights after a 17 hour flight from London Heathrow to Perth after waiting more than one and half hours for our luggage we got a taxi to this hotel and the service was very good. We checked in and went to our room where there was tea and coffee available in the room. The room was clean and the beds were comfortable as were the pillow up to the standard of Holiday Inn around the world. We went down to Ivy and Jack's which is attached to the hotel. The food was very good but more like share platters and good for the occasional drink rather than a main meal. I believe this is where they service the breakfast if you have a breakfast package with the hotel. This hotel is right in the heart of the city so close to everything but not a lot of restaurants to eat at during the dinner service. Most hotels seem to only service lunches or late afternoon snacks.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.