The Ziba Hotel & Spa

Definitely not 4 star. We were given the accessible room, balancing on disabled toilet was not good. The only reason we didn’t ask to be moved was because the bed was huge and very comfy so we put up with the rest. The room was bare/basic, was kept clean. Tea and coffee facilities not replenished so had to keep asking reception- some were helpful some weren’t. Breakfast was poor, no hot water for tea first day, congealed eggs, fatty greasy streaky bacon. Even pastries were burnt one day. Spa was poor, sauna cold so had to request turn it up. Jacuzzi also cold - no hot water for teas provided. Pool was ok but drinks very expensive- 4 euros for a small can of coke. There are better hotels nearer to the town and on the lake. Won’t return here.

We stayed here for 2 nights as a family of 4 and stayed in a junior suite. It was very spacious, with a cot provided for our 2 year old. It was a 5 minute walk to the lake. Generally quiet, with really nice friendly guests. The pool was lovely, quiet most days, plenty of sun and sunloungers available, most people must go out for the day but we enjoyed the facilities. An underground car park kept our car cool and safe. Reception were very friendly and helpful, including late night drinks when we returned to the hotel after dinner. Breakfast in the hotel was tasty, service was excellent. The same chap ran the poolside bar and offered reasonably priced cocktails alongside a bar menu of salads and sandwiches. We looked at staying an extra night but they didn’t have availability. Would recommend!

All of the staff were SO friendly! Especially the waitress’ and chef. The room was clean, spacious and cool A/C. The swimming pool was a perfect size with pool bar, that we didn’t use but had lunch snacks and drinks. The breakfast was self service as well as hot food which could be ordered, it was fresh and constantly topped up so if you were late to breakfast there was still lots. Restaurant/bistro was lovely, they explained all the meals if you were unsure. It was only a short walk to Lake Garda, there was a shortcut path way opposite the hotel which took you straight down to the lake. We didn’t have any spa treatments, however everyone we told where we were they complimented the spa. All in all a faultless stay at Ziba!

Just spent a week at this hotel and have some good things to say but not all areas came up to expectations. When we arrived we noticed that there is a lot of building work going on next door which we were not informed about.. To be fair the holiday company should have let us know this. We were originally in a room next to it but had a word with the reception and they moved us to a different area they were very good about this and helpful. The room was very clean and comfortable we had a mini fridge and safe to use. Unfortunately no balcony or outside space but none in this hotel. The bathroom was small and had a door which served no purpose as the toilet was right next to it as was a very busy main road so no view. The shower was very small and no shower mat so very slippery getting in and out. It was fairly sound proof slight traffic noise and air con worked but couldn’t set lower than 22 decrease so slightly warm at times. A nice reception area a restaurant area shame the food didn’t live up to much. We ate our first evening meal there on arrival day and that was enough. A very basic menu ordered our starter which came out burnt to a crisp on top which tasted awful they took this off the bill, main course was mediocre a pork dish which we were informed was boiled for 4 hours then roasted served with a sauce it was chewy and not much taste. Bread was like a bath sponge and very dry..Breakfast was basic continental and a few hot choices with mainly eggs not much to write home about. Same Menu everyday so didn’t bother again. The pool area is very tired need lots of improvements lots of green slim around the pool walls and broken slats when you walk around it. The sun beds are all sagging and very uncomfortable with a couple off double wicker beds with damaged cushions that need replacing. Not a 4* experience didn’t use after first time. We found transport the worst thing about staying here buses only come once an hour and need an App on your phone to pay which was complicated. No Taxis available we were told they only take long distance fairs. There are very limited Taxis available in this area.Walking to town was a fair way especially when your slightly older so a car or bike hire is essential to get about.Ferry’s go from the main harbour but get full quickly and aren’t frequent so all in all we found this hotel just to far from anywhere. Staff were great but unfortunately wouldn’t recommend this Hotel

Ich habe hier 2 Nächte verbracht auf meinem Weg in die Toskana. Schöne Zimmer, sauberer Pool mit Poolbar und erstklassiges Personal. Es war der Zwischenstopp auf alle Fälle wert und ich würde wenn ich wieder eine Reise in die Richtung planen würde wieder dort halt machen.

il soggiorno programmato è stato purtroppo deludente. Abbiamo trascorso 4 giorni senza aria condizionata nelle ore notturne, costretti ad aprire le finestre per essere divorati dalle zanzare! Abbiamo cenato una sera in hotel, tutto rigorosamente senza aria condizionata, unica nota positiva del ristorante è stato il personale che si è rivelato molto gentile e competente. Receptionist pressochè inesistenti, dopo varie lamentele e dopo aver chiesto di parlare con il direttore (che non è mai arrivato), abbiamo chiesto un rimborso alla luce del fatto che la scadenza dei servizi non corrisponde in alcun modo agli standard di un hotel a 4 stelle e di conseguenza al prezzo pagato. Peccato per la struttura che invece è molto valida.