Hotel Mesra Haiwan Peliharaan di Issy-les-Moulineaux

Booked this via TUI for a 3 night stay in Paris and we weren't disappointed. Firstly the hotel is only a short walk from the nearest metro station, about 5 minutes. The hotel itself is very nicely decorated and the rooms are very well equipped. Bed is comfortable and bathrooms have exactly what you need. The front desk and staff are very helpful. If you are looking for a base to allow you to explore paris you cant ho wrong with this hotel. You can be at the Eiffel Tower in less than 20 minutes

We arrived on a very hot day to find that the hotel had no air conditioning or fans. We tried to move hotels within minutes of arriving but due to the rugby World Cup we had no luck. I asked the hotel if they had a fan and we were told to open the windows. We had 2 young children and the windows had no screens, so this was not an option seen as we were several floors up. Size of the apartment was good, but that’s about it. There was mould in the bathroom and toilet, probably due to no airflow! We had trouble communicating with staff which made things difficult. Location was good, convenient to tram and train services. We wouldn’t stay here again.

Our room was snug to say the least, but it was clean with a comfy bed and the staff were lovely, the best bit (and why we booked) was the very secure underground car park, which you entered via driving the car into a lift. To say it was a tight fit is an understatement, but for 24 hours secure parking in the center of Paris, this was a bonus feature. Breakfast at bootcamp was surprising lovely, big choice of food, fresh pastries, cakes, fresh fruit, breads, jams, meats, preserves, yogurts, drink choices hot or cold, toast scrambled egg and sausage, but my favorite was the fresh pancake maker that delivered you a stack of delicious fresh pancakes. However, a hotel no matter where it is, is only as good as the staff and their welcome. The staff here are exceptional, friendly and knowledgeable. Don’t expect a fancy foyer, but you will be greeted and welcomed a d there is someone there 24hours.

Terrible customer service. Extremely unhelpful staff with no desire to help guests with reported problems. Air conditioning did not work, they offered a fan. We already had a broken fan in the room so told them this wasn’t good enough. They sent a technician up after 3 days who told us they ordered specialist parts to come the next day…this was a lie. The next day I enquired where the specialist parts were and they offered me a fan again. When I returned to the room the whole electrics had failed in the room and we were left in darkness. This was the final straw we asked for a room change and we’re granted this the following day. The safe then failed and wouldn’t open we had all of our money and passports in there along with some valuables. When reported to reception at approximately 7pm, we were told that no-one would be able to help us until 9am the next day. Front door code and Wi-Fi code changed, we thought it was us being stupid but when we finally reported they told us it changed on the 1st of the month. I’m not sure who we were expected to know that. Nothing in the room was changed replenished or cleaned in a whole week stay. You need to go to reception to ask for basic replacement items like toilet rolls and towels. All in all a good location and although the rooms are basic they were more than good enough for a family to stay in for a week and see the sights of Paris. I just wish the staff were more helpful and attentive to guests who stay at the hotel. It’s a nice hotel but considering the size and amount of rooms, there really was very limited staffing with no one visible at front of house most of the time.

Jimmy was very nice and helpful. We had a great experience. The food was great, the atmosphere as well. Perfect for business diner. A great view outside with the Eiffel tower. All the people were very kind

A Paris pour l'exposition Friends à la Porte de Versaille, nous décidons de rester deux nuits de plus, tant qu'à faire, autant en profiter... quelques recherches et nous tombons sur cet hôtel aux tarifs plus qu'attractifs. J'ai des doutes quant au rapport qualité/prix, mais que nènni, c'est parfait ! Une belle suite de 30m², une salle d'eau exceptionnelle, grand bain + douche, un salon confortable et une bonne literie. Ah oui, chouette initiative, les toilettes sont indépendantes de la salle d'eau, c'est mieux ainsi... Personnel plus que serviable à l'accueil, petit shop bien achalandé pour les distraits et les ”rouviss'” comme moi, taxi à disposition... Une salle de sport à disposition en haut du bâtiment, ainsi qu'une terrasse où prendre une verre ou, où en griller une. Le seul inconvénient, si vous n'êtes pas taxis, c'est la distance avec la première station de métro, 20 minutes à pieds, sinon il y a des bus à quelques mètres et un RER si je ne m'abuse. Voilà, une extraordinaire expérience...

Très bon hôtel, tous le personnel est accueillant, disponible à toute heure et à votre écoute., sympathique et arrangeant. L’hôtel est sécurisé et bien desservis par les transports en commun. La décoration est soigné, jolie salle de repas. Les chambres sont idéal pour un séjour parisien avec tous le confort nécessaire. Je recommande cet établissement et remercie le personnel pour avoir contribué au bon déroulé de notre séjour.

Stayed for 2 nights during the Olympics. We booked already a year in advance and everything else was sold out already then so this was pretty much the only option in our price bracket (and it was about 3 times per the normal price for this hotel!) Quiet and residential location but the walk up the hill from the metro station is a struggle in the heatwave and if you have luggage. The breakfast had limited options. It was difficult to find out about allergens in the food items as they were not written down. The breakfast room was always messy as when people left, their dishes were not cleared even after a while as there seemed to be only one member of staff who wasn’t constantly monitoring the status of the breakfast room. The bed was comfortable and so was the shower. There is a general hair and body wash available. The TV was nice. The only rubbish bin in the room is the one in the bathroom and it’s tiny and fills up quickly so your rooms ends up having a lot of rubbish and waste that doesn’t fit in the bin, unless you take them downstairs to the reception area where there is a recycling bin. There is AC in the room but it isn’t as efficient and we felt hot every night. The tables in the room are very small and we couldn’t fit our basic items on the bedside tables each day; there is very less space to put your things down other than two shelves near the entry. The first night I noticed the pillow smelled very dirty, so it appeared to not have been washed in between guests - it smelled like someone had been sweating on it. We asked the pillows and covers to be changed the next day. There is no kettle or tea/coffee facility in the rooms either so to make a drink you have to go to the reception and ask for hot water. A weird coincidence happened when we were sitting in the restaurant area after the check out and waiting for our taxi, my partner simply looked at (visually, not touched anything) the breakfast shelf which has items that are used in the breakfast such as Nutella and jam. The manager or other member of staff ran to him and saying “sir you can’t take those they are for the breakfast! Don’t touch them!”. He was not even intending to, simply looked at the shelf while we were waiting for our taxi. He then went in to the kitchen and said something in French to another staff member and asked him to do an inventory of all the breakfast items in their storage cupboards in front of us. Did they think we had been sitting there stealing breakfast items while waiting for our taxi? Humiliating!

I stayed here for 2 weeks in Feb 2022. Checkin to the hotel was easy. I requested for an early check-in and called them from the airport to check on the same. They agreed for the same, and my room was kept ready at the promised time. They have a decent collection of utensils. You can opt for a breakfast if you want to. This is a very calm locality. There is a store right across the hotel, so it is very convenient to buy vegetables, juices without too much of a walk. A tram station is hardly 100m away which lets you move around Paris using public transportation. Hotel staff were pretty helpful. They had a decent collection of utensils to cook, plates and cutlery. They also had a nice foldable dining table. Their Wifi was alright. I had to be at specific spots in the room at times to get a decent signal but it was alright.