Hotel Mesra Haiwan Peliharaan di Saint-Gervais-les-Bains

My husband and I visited the hotel 48hours after France had reopened for tourists. We were given 5*treatment as the staff could not do enough for us. The food was superb and the bar area is very nice. The hotel bedrooms are relatively small and dated however all have ensuite bathrooms with lots of hot water. We were there for the skiing and hired our skis from the convenient and well equipped boot room. The staff are very professional and helpful. You do need to use the courtesy hotel minibus to get to the slopes but it is only a 10 minute ride and you pick it up immediately outside the hotel and they also bring you back. This hotel provides social Skiing which means one of staff will introduce you to the area.

Although we own an apartment in beautiful Saint Gervais, it is currently undergoing refurbishment, and so, on two occasions recently, once with friends and once with my husband (and Max the dog) we’ve chosen to stay at the lovely new Le Saint Gervais Hotel and Spa. Saint Gervais has several hotel options, but none with quite this luxury or quite so modern. Given its location so close to the start of the village (and close to the new télécabine from Le Fayet which has been announced), it is very well placed to capture tourists, and as it is open all year round, both in the summer and winter seasons. There is so much to like about the hotel. It is spotlessly clean; rooms have balconies overlooking the mountains and the town; and the staff are friendly and attentive. The barman Louison deserves a special mention here, showing genuine warmth, welcoming our dog to the hotel, and attempting cocktails “off menu”. The restaurant is not due to open until August this year and so, as others have mentioned, breakfast is currently being served in a function room somewhat devoid of atmosphere. Breakfast itself is ok. Nothing to particularly criticise, nor get excited about either. The vacuum flasks of coffee are awful however!! I hope that once the restaurant is complete that the breakfast offering improves with perhaps coffee, omelettes etc served to order too. Rooms are air conditioned (which was a blessing the weekend we stayed) with fast and efficient wifi throughout the hotel. The spa area is small, and I think the hotel really missed the opportunity for an outside jacuzzi. Aside from a small outdoor pool and some loungers, there isn’t much to report outside. Overall, we loved our time at the hotel, and will be sure to return for drinks, meals, or special occasions even once our own apartment is complete. Thanks everyone!!

Un accueil chaleureux et agréable, un sens du service exceptionnel c’est un petit hôtel familial avec de belles chambres décorées style montagnes un véritable cocooning !!! Le petit déjeuner est continental pains frais et croissants à volonté !!