Hotel Kolam air panas di Kepulauan Canary, Sepanyol

THE best hotel in the historic north of the island! Personal service, top level SPA area in/outdoor and quiet pools with an absolutely phantastic garden. UNIQUE ! Breakfast, lunch or dinner in the garden with palms and bird atmosphere or in one of the nice restaurants is real holidays - relax in nature.

This hotel was a complete disappointment to us. Having been to Tenerife numerous times and stayed in a large amount of 5* hotels there, we were hoping this one would be the cherry on the cake. How wrong we were. For what we paid, it was certainly a case of”fur coat and no knickers”: Cons: upon arrival 9pm-the checkin was ridiculously slow, despite the fact there was only 1 other couple there. Information was lacking and a map given to us was most un helpful. The walk to the room was like a marathon and was something that eventually started to wear on us throughout the week. The walk to get to a pool proved arduous.yes you can get a buggy, but that can take up to 15 mins to arrive. The room was very dated. Furniture basic. The beds kept separating from the wall, which meant you could wake up with your pillows in a gap between the headboard and the mattress. No USB by the bed and only 1 plug socket, which had a lamp plugged into it so you have to pull the side table out to access the plug every day after the maids had been. There is no where to hang swimming costumes on the balcony so we ended up putting them over chairs. The breakfast area is painful. The egg station is painfully slow and the chef certainly doesn’t understand the concept of multi tasking. By the time you get your eggs, your toast is cold as it’s at the other end of the room. We waited over 25 minutes for someone to bring tea/coffee before I had to ask for some. I certainly don’t expect to get up and put towels down in a 5* resort, but unfortunately if you don’t do that -you didn’t get a bed. We also felt that the pools were very cold and not especially clean, but that could be the rocks that they are formed around causing this. Pros: the staff in general were very helpful and generally happy. Although the hotel is in URGENT need of a refurb, the cleaners do an amazing job and the ladies who cleaned our room were the best. I e stayed at places for half the price that were so much better so we were left feeling very disappointed.

Very conveniently located for walks. Staff at reception are very helpful providing lots of advice on walks and things to do. Several walking paths start at the hotel itself. The gym and spa are very well equipped. The restaurant breakfast is fresh tasty and healthy- there is a a la carte breakfast menu with various eggs cheeses sausage options as well as a buffet of fresh bread, fruit, nuts, spreads , cheese sausages etc. The chefs are amazing- the a la carte cooking is top notch ! The rooms are very comfortable and serviced very well each day. The hotel stocks Reverón wines which is owned by the same family who own the hotel - the wines are high quality and very reasonably priced , it is worth touring the Reveron vineyard that you can take a long hike to from the hotel. This hotel is right for those who want to do walking and appreciate nature and good food - not the type of place for a noisy party animal holiday. The roads leading up to the hotel are very winding and we did not like driving on them in the night so made sure to be back at the hotel by around 6:00 pm each day. It would be nice to have more English language options on hotel TV as well football channels like sky sport.

Hotel overall was good. Definitely not a 5* but we enjoyed our visit. We paid extra for a sea view room, which was lovely and room was spacious with a fabulous shower area and lovely balcony that had sun on the evening. However rooms were tired, walls marked and broken floor tiles. Also phone didn’t work so had to visit reception to order room service. Pool area was lovely. Different water temperatures, lots of beds available whatever time you wanted one, however again these need to be changed as quite dirty. The pool restaurant was great. Lovely food, drinks and service but the chairs were grubby. Beach outside the hotel was beautiful. Visited Le Faro restaurant and food was tasty but no ambience. Too bright and music barely audible so just quiet and occasional voices. Need to dim lights and put some decent music on. The Piano Bar was lovely and the couple of entertainers were good, especially the lady on Tuesday. Our biggest disappointment was the resort. Purpose built but not having any personality. The bars and restaurants are either on the road or in a shopping centre. We don’t come on holiday to sit in a shopping centre to eat. Along the sea front there were big areas of land that could have had the bars built on to give nice views. There was also a big paddle court area. Why position this on the sea front? Nobody playing will be looking at the lovely beach and view. Restaurants were too ‘chav’ and very British oriented. One good one we did find was Hopscotch which we’d recommend. Overall we had a good holiday but wouldn’t return, mainly due to resort.

Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

El lugar esta bien, pero tal vez hayan mejores hoteles por el mismo precio. La Playa de Caleta de Fuste es ideal para recorrer la isla porque esta en el centro de la misma, con un coche tienes 1 hora para arriba y otra para abajo desde este hotel para ir a las mejores playas. Tambien te puedes relajar en la playa que tiene el hotel con una piscina artificial hecha por el mar muy linda.

Lovely holiday at delightful hotel Had fab room overlooking golf course with own sun loungers (408) Beautiful modern room with the biggest monsoon shower ever seen Breakfast fab served by the pool Lunch also available there. Great choice and price Dinner half board only thing that let it down. Served inthe Atlantico restaurant in a separate section at the back of this lovely restaurant and a very mediocre selection of uninspired dishes. Ate there a la carte on another evening and that was fab, totally different experience ! Rooms lovely and clean and chocolates left on pillow some days - nice touch. Shane water tea bags and coffee weren’t replenished once used Pool fantastic and spa lovely and staff friendly All in all would recommend !

THE best hotel in the historic north of the island! Personal service, top level SPA area in/outdoor and quiet pools with an absolutely phantastic garden. UNIQUE ! Breakfast, lunch or dinner in the garden with palms and bird atmosphere or in one of the nice restaurants is real holidays - relax in nature.

This hotel was a complete disappointment to us. Having been to Tenerife numerous times and stayed in a large amount of 5* hotels there, we were hoping this one would be the cherry on the cake. How wrong we were. For what we paid, it was certainly a case of”fur coat and no knickers”: Cons: upon arrival 9pm-the checkin was ridiculously slow, despite the fact there was only 1 other couple there. Information was lacking and a map given to us was most un helpful. The walk to the room was like a marathon and was something that eventually started to wear on us throughout the week. The walk to get to a pool proved arduous.yes you can get a buggy, but that can take up to 15 mins to arrive. The room was very dated. Furniture basic. The beds kept separating from the wall, which meant you could wake up with your pillows in a gap between the headboard and the mattress. No USB by the bed and only 1 plug socket, which had a lamp plugged into it so you have to pull the side table out to access the plug every day after the maids had been. There is no where to hang swimming costumes on the balcony so we ended up putting them over chairs. The breakfast area is painful. The egg station is painfully slow and the chef certainly doesn’t understand the concept of multi tasking. By the time you get your eggs, your toast is cold as it’s at the other end of the room. We waited over 25 minutes for someone to bring tea/coffee before I had to ask for some. I certainly don’t expect to get up and put towels down in a 5* resort, but unfortunately if you don’t do that -you didn’t get a bed. We also felt that the pools were very cold and not especially clean, but that could be the rocks that they are formed around causing this. Pros: the staff in general were very helpful and generally happy. Although the hotel is in URGENT need of a refurb, the cleaners do an amazing job and the ladies who cleaned our room were the best. I e stayed at places for half the price that were so much better so we were left feeling very disappointed.

Very conveniently located for walks. Staff at reception are very helpful providing lots of advice on walks and things to do. Several walking paths start at the hotel itself. The gym and spa are very well equipped. The restaurant breakfast is fresh tasty and healthy- there is a a la carte breakfast menu with various eggs cheeses sausage options as well as a buffet of fresh bread, fruit, nuts, spreads , cheese sausages etc. The chefs are amazing- the a la carte cooking is top notch ! The rooms are very comfortable and serviced very well each day. The hotel stocks Reverón wines which is owned by the same family who own the hotel - the wines are high quality and very reasonably priced , it is worth touring the Reveron vineyard that you can take a long hike to from the hotel. This hotel is right for those who want to do walking and appreciate nature and good food - not the type of place for a noisy party animal holiday. The roads leading up to the hotel are very winding and we did not like driving on them in the night so made sure to be back at the hotel by around 6:00 pm each day. It would be nice to have more English language options on hotel TV as well football channels like sky sport.

Loved the hotel, felt like an old colonial styled placed, great surroundings so green and fresh. Loved that they were very aware of the planet so had refillable water jugs instead of plastic bottles, same with toiletries...balcony view was overlooking the pool with a gorgeous backdrop...Will stay again

THE best hotel in the historic north of the island! Personal service, top level SPA area in/outdoor and quiet pools with an absolutely phantastic garden. UNIQUE ! Breakfast, lunch or dinner in the garden with palms and bird atmosphere or in one of the nice restaurants is real holidays - relax in nature.

THE best hotel in the historic north of the island! Personal service, top level SPA area in/outdoor and quiet pools with an absolutely phantastic garden. UNIQUE ! Breakfast, lunch or dinner in the garden with palms and bird atmosphere or in one of the nice restaurants is real holidays - relax in nature.