Bayview Resort Phi Phi Island - Beach Front Resort

This is by far the worst place my husband and I have ever stayed at. It all started when we were checked into a disgustingly dirty villa. The place looked like it hadn't been cleaned in years — filthy windows, sand all over the floor, and garbage everywhere outside. The whole area was rundown and filled with construction debris. The pool was so disgusting that we didn’t even want to go near it; the path leading to it was surrounded by dirt and rubble. Breakfast was terrible: stale food and a staff that was nothing short of incompetent. I've never encountered such ******* employees before — they just stood there laughing like ****** when we pointed out the dirt. After we complained about the villa being a complete dump, they finally moved us. But the nightmare didn't end there. Before relocating us, they spent a long time checking the water, and later we found out why: the plumbing was broken, and we were flooded in the middle of the night. No compensation was offered. They moved us to a smaller villa, which was still dirty, but not as bad as the first. When I asked if we would be refunded the difference because of the smaller villa, they said no, claiming that the view from this villa was better, despite it being smaller. No one warned us about the water issue, and when we were flooded at night, there was no one at the reception. At 6 a.m., no one. At 8 a.m., still no one. We cleaned up the water ourselves. Finally, at 9 a.m., we found someone, and then a plumber arrived to fix the water issue. The kettle in the room didn’t work, nor did the hairdryer. When we reported it, the staff, once again, just stood there laughing like ******. And it gets worse. We were supposed to be picked up at the pier when we arrived, but no one was there. After texting the reception through WhatsApp, they said someone was waiting for us near Burger King. Naturally, no one was there, and after waiting for half an hour, someone finally showed up out of nowhere and drove us to the hotel. This place is an absolute disaster. If you're planning to come here, just check the map and pick any other nearby hotel, even if it has fewer stars. They will all be better than this disgusting, smelly, filthy dump of a hotel.

Words cannot describe how beautiful the resort is. Service is top notch. You can enjoy their private beach. Food is also very Good. Bed was very comfortable. You can have a great sleep there. They will pick you up from the pier & drop you off. No worries with that. Good 10 min walk from Macdonald.

It was a great stay, lovely view from the room, good breakfast and friendly staff. Would absolutely recommend it but please take into account that there will be a lot of stairs climbing which is not easy if you have knee issues. Overall amazing place