Hotel berhampiran 39th and Olive Playground, Philadelphia

One of the bedsheets is very dirty, full of black stuff and hairs, obviously not cleaned or changed after the previous guest. Good thing is there are fridge and microwave in the room. Lobby is at second level.

I really wanted to give this five stars, but, I can't do it due to some issues. Let’s start with what’s good/great: Loction. This location is close to lots of restaurants, shopping, the metro, and a nice walk to lots of the attractions. The room was clean, bed comfortable, and the A/C worked great. The housekeeping staff was super nice and got us extra towels when we needed them. Free breakfast was available every day. The not so great: The front desk staff was not so hospitable. There was only two working elevators out of three, so, there was always a long wait to get where you needed to go. We were told not to use the stairs. The breakfast was nice, but, I don’t think they had enough staff because items were always out and it was a wait to get the coffee, eggs, oatmeal refilled. The slow, individual pancake maker was a nice feature but there was always a long line. On our first day we asked for almond milk and they were very generous and brought out a half gallon which was placed in the refrigerator with the yogurt for everyone to use. On day 3 it ran out and when asked if we could have another one they said they didn’t have any. Obviously a lot of people were using the almond milk since it ran out in three days - two in my party were using it for coffee only. The pool area is a nice retreat, I wish the pool had stairs to wade in instead of ladders.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

#好評#對防治蚊蟲措施，走廊隔音，鄰近活動，梳洗用品，鄰近店舖，房間佈局滿意；这里的店员非常的友好，我想洗衣服，她还会带我去教我怎么操作。我订的是一个四人的房间，那天我之外只有一个人在，所以也是很安静很舒适的。另外，出入都需要刷卡，包括所在的位置也是很安静的。 需要提醒大家一点，美国的酒店都是不带洗漱用品的，如果没有带的话，去附近的华人街那里买一下就好了。在那里也可以买到锁头，东西锁在柜子里出去玩儿各种就很放心啦。

The sound insulation was bad, can heard the water pipe, the people in the hallway, and the outside cars. If you are a quite sleeper, don't choice here. Overall the value of the cost is okay. The parking charge is not that reasonable.

beautiful hotel w beautiful view. One downside during my stay: the coffee they provided at my room was expired. They should check it. I'm sure they haven't changed it for long..

Clean, quiet and convenient to interstate North/South. Just a few minutes from Lincoln Field.

Stayed here for one night to attend a Grateful Dead concert at Citizens Bank Park. We arrived 1.5 hours early but were able to check in. Karen (Front Desk) was so friendly and helpful. We were talking to another couple about directions to CBP and Karen gave us really easy directions so we could avoid I-95. We received a call from her shortly after getting to our room to make sure everything was ok and that we were pleased with the room. Room was clean, bed was comfortable, nice towels. There are no USB outlets in the bedside lamps. In fact, I don't think I saw any USB outlets in the room. I had to charge my phone & watch in a regular outlet at the desk. Hotel was easy to find and a short distance to CBP. Would definitely stay here again.

自駕交通方便，在郊外，夜裡不斷有車子開到，有一點吵。 早餐是簡單的西式早點，能吃飽。人很好 開車幾公裡外有Walmart，裏面還有中餐，panda kitchen 和express，味道還可以，沒有奇怪的flavor，一份三菜一飯的盒飯大概12-15🔪 趕路歇個腳沒問題