Hotel Hilton di Philadelphia

We booked the Notary for a Presidents Day weekend trip to Philly. We primarily booked it for its perfect location in Center City, easily walkable to the Independence Hall area, though walking to the museum areas might be a stretch for some. The hotel is across the street from City Hall, and you can walk around and view some of the outdoor artwork that Philly is known for. The lobby is gorgeous. Check-in on the Bonvoy app was easy, and we used our phones as keys for the room. They are in the process of modernizing their elevators, so it would take some time to get down to the ground floor from our room, between waiting and then stopping on almost every floor on the way down. The room was clean, comfortable and well appointed. The window looking out to the city was a little small, but totally understandable considering the building is on the register of historic places. The restaurant could use some work, primarily with staffing. We called down to ask how long a wait for a table would be, and were told no wait. However, when we got to the restaurant, we were told they were only taking diners with reservations, no walkups. Luckily, when we told them of the phone call, they did seat us after a 20-30 minute wait. Our waitress made it very clear that they were understaffed and she was overworked. The food was okay, drinks were better. Breakfast seemed to be staffed more appropriately, and again the food was okay. You're probably better off looking at the many restaurants around Center City (or uber to Dante's & Luigi's like we did on our second night). Valet also seemed understaffed, though they were up front about the expected wait once we called down for our car (20-30 mins). Overall, very nice hotel, could use some help with staffing restaurant. Would stay here again.

Staff is wonderful, super helpful and kind. Very accommodating to our event and all of the attendees! Had wonderful, easy service throughout the whole weekend. The bed sheets had a prior stain. You can tell they were washed but it was an old makeup(?) stain… a little discomforting but everything else was up to par. The elevators seemed to give out fairly easy with constant use. Overall had a great time, will be back!

Lo mejor es la situacion del hotel, la cama para dormir y el precio, lo peor es el mobiliario y las instalaciones que se ven un poco antiquadas

This location was very busy because of the local games but the hotel was very lively Although there was only one person working the front desk she was friendly and effective. She also somehow sent a text message once we checked in to see how we were enjoying our room. They also provide a free breakfast buffet in the morning.

This a very good hotel to stay in, why? Such friendly staff, such a beautiful room, and what a convenient location! I would recommend it! Best of luck and best of joy to everyone who saw this comment! I would love the design and the vibe of this hotel! Definitely an easy 10 out of 10!!!!!!!!!

very friendly hotel, great location. complimentary drinkable water with bottle. I enjoyed to stay here. Thanks.

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