Hotel berhampiran Central Market, Phnom Penh

Good location near Central market, Sorya bus station and shopping mall, about 15 mins walk from the Riverside and Royal palace, reasonable size room with lift, personally suit for my purpose and budget, will stay again

予約がちゃんと通っていなかったみたいでしたが、ちゃんと部屋を用意してくれました。 部屋に入ってスーツケースを開けようとしたらスーツケースのロックが開かず、自分ではどうしようもなくて助けを借りにロビーへ行きました。助けてくれてありがとうございました👴🪛 部屋の鍵の閉め方がわからなかった時も、部屋まで来てくれて教えてくれました。ありがとうございました。 次の日朝ごはんを食べに行った時も、笑顔でグッドモーニング言ってくれて嬉しかったです。朝食おいしかったです😊 たくさんお世話をかけましたが良いスタッフさんたちでした！

We stayed here because of the late checkout and airport shuttle. The hotel is clean. Service is good. It’s in a central location. The breakfast selection has a lot of Chinese options. No omelette station. I would definitely recommend this hotel if you are headed to the airport. Unfortunately, during breakfast several of the guests chose to turn and stare at us while we tried to have breakfast, and the Sky bar was closed. I’m undecided if I would return for a stay unless headed to the airport.

I don't usually write any reviews, but for the sake of the next victims, I feel the needs to do so. Here is my recommendation - avoid this hotel at all costs. I have been staying at a lot of hotels over the years so I know what an acceptable hotel should be like. I had no choice but to stay at this hotel because of the government's quarantine requirement when entering the country. In addition to making me pay extra for no reason but to scam me (i,e they purposely didn't tell me to check out on time at 12pm even though I was allowed out way before that, they made sure that I stayed pass 12pm and citing that it was 1pm I must pay extra, they were holding my passport at the time so I had no choice) Now let's get to the horrible services that they provided. The two weeks of staying at that hotel proved that the services are helpless. I had requested a no interruption daily but the result were ”interruptions” daily. So my sleeping quality was awful. The bed sheet was itchy, the washroom was extremely gross, the room was small, the AC remote doesn't work, the room supplies were next nothing, no daily coffee or tea. Furthermore, I had to call for toilet paper, napkin, towel daily as well. Apparently, the instruction of ”please refill my basic supplies daily” didn't click. If you have the money to spend, this should be the last choice when there is no more hotel available in the entire city. I won't go back even if I was asked to stay for free. Incredibly horrible, please avoid!

Ia bersih dan segar. Berbaloi dengan wang. Walau bagaimanapun untuk tempatan anda perlu meletakkan deposit lain untuk $15 di tempat kejadian dan mendapatkan semula sebaik sahaja anda mendaftar keluar.

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

Fabulous hotel. The rooftop pool is gorgeous and the gym is ideal. Beautiful views for working out. The rooms are lovely and clean. Location is good as it’s close to the old market. Would stay here again.

Place there initially for 2 nights then was told we had to stay 2 weeks due to a positive case on the flight, not even sure if that was the case the hotel receptionist just smiled when he announced it. The room is dirty, when asked for the cleaning the cleaner asked for money! It was still dirty by my standards after she cleaned. The bath mat was old grey, torn and sheets were yellow with age, that I can cope with but black dirty on the surface areas is not acceptable. In the end I had to clean the room myself. You have to request for clean towels and toilet paper. We were supposed to have 3 meals per day they forgot breakfast the first 2 days. Then food came at strange time earlier each time in the end: Breakfast @ 06:30, Lunch @ 11:00, Dinner @ 16:30. It was poor quality food and just warm, lunch was probably delivered same time as lunch as it was almost cold. The food rubbish is left outside each door and by the elevators with cats wondering around at night scattering rubbish around. This is the worst experience ever. DO NOT COME TO THIS HOTEL!

We checked in 30/03/23 to find no water from the shower, wash basin and toilet. Complained twice and was told that it was being looked at. At that point they could have changed our room but didn't. We went out for dinner and some hours later found that the water was back on but would not get hot. Complained and was told it would be looked at in the morning. In the morning awoke to find no hot water still. Complained by phone to reception and was told that this happens often and the water off situation is a problem throughout Phnom Penh. I couldn't believe what I was hearing. I asked to change room and she said it would make no difference. I said that's unacceptable and she hung up the line. In addition, the room key slot on the wall was loose and I could easily touch the internal wiring. The room telephone would unplug itself from the phone line if I just moved it an inch. The mixer tap handle came off in my hands quite easily. I made a new booking at another nearby hotel and walked out. Trip.com customer services were very sympathetic and responsive and refunded my unused days within the hour (almost).

I am a well seasoned traveler who travels frequently for both work and leisure. Let me start by saying that the service at this hotel was great. The staff were warm and welcoming when I arrived with my partner. The gym and pool area are outstanding. As fitness lovers this was great to see. However, there were two things that were really problematic that I must point out. The former being the most pertinent of the two: 1. Cleanliness: One of the towels in my hotel room had been soiled with dry excrement. I was shocked when I saw this and thankfully I spotted it before using it. I have stayed in a lot of hotels over the years, but I have never experienced this ever. This was extremely disappointing and immediately changed my view of this hotel. This simply should not have happened. 2. Breakfast: My view here may be more subjective, but I thought the breakfast could have been better. The selection seemed very limited in terms of both food and drinks. I would recommend that they look into this, as competitors in this price range offer a far more varied option. Unfortunately, due the the cleanliness issue this wouldn’t be a hotel I would want to visit again. I do however recognise that mistakes happen. However, the extreme nature of this error was very off putting and ruined our stay.