Ulasan Raffles Hotel le Royal

Staff is very nice and helpful, however the food served in the restaurant were not warm enough, especially the steak we ordered.

It was a privilege to stay at this lovingly restored hotel. The hotel has kept its old world charm, whilst adding today's comforts and efficiency. My room, the lobby, the bar, the pool, the restaurant and the corridoors are architecturally sights to behold. The food, drink and snacks are delicious. However, the welcome and warmth of the hotel staff - tops even the splendour of the hotel itself! They are kind, helpful and generous. Thank you to everyone associated with Raffles for my superb long weekend.

outstanding experience

Great hotel; Raffles Hotel as expected

Wonderful experience - I spoiled myself with the strict belief that I should start the new year aa you end it - in style during my 1 week trip through Cambodia. The Raffles fulfilled all my expectations. Super comfortable king bed with excellent mattress, spacey room with elaborate furniture. Small welcome dessert and for new year a platter with chocolates and macaroons. Service flawless, breakfast excellent and my first buffet in the last 2 years. Great help in regards of getting the necessary PCR test (even offer to use hotel telephone number and address). I couldn’t ask for anything more - this is my 3rd Raffles experience and i am still excited staying there. Combination of traditional and classy with high comfort

辦理入住的時候，我出示證件是兩大兩小。沒説要收費。第二天我叫前台送兩個牙刷，就特地電話我説要額外收兩個小孩子的入住費用。我以為我聽錯了。還有這種奇葩事情的。那我就問為什麼辦理入住的時候不説，前台説他們疏忽了。我找他們經理又説不用收。大清早特地電話我，説這個事情。安排的房間和馬路很近，又是一樓，蚊子🦟超級多。我都不知道這個品質怎麼對得起Raffles這幾個字的。房間就是轉身都困難。

很久沒有來，這次回來入住感覺非常好！ 工作人員整體服務水平提高非常多！ 效率非常贊！ 非常驚喜！ 很開心！希望未來再次入住

老牌酒店…服務肯定到位…酒店還有ATM機…有倆個泳池…老式建築的酒店…但是酒店Wi-Fi信號特別不好

在法式建築中下榻格外有調性，房間格局、色彩、裝飾為經典法式➕柬埔寨元素，地磚、壁櫃、幔帳、門有年代的精美和內斂。早餐種類不算特別多，質量還不錯。泳池在庭院中，開闊乾淨，在盛開雞蛋花的樹下暢遊愜意自在。房間有連通房，隔音是個小問題。酒店周邊有市場，樸實的金邊生活場景。

連續住了3-4天，雖然入住第二天，我在門口掛Make up 的牌子，在晚上9點多才來打掃房間，我理解酒店忙碌，且我依然寫了好評。 但是第三天時常規續住酒店工作人員突然敲門説我沒有付款，可是我付款訂單提交已經N小時了。工作人員拿我手機各種拍照…拍照事後並沒有向我做出任何解釋（最起碼打電話回覆我説攜程訂單延誤或者自己預訂部門的問題）… 第四天時換新房間，我常規使用洗手池洗臉，沒任何卸粧油，但是洗手池無故堵塞，無法使用…原本打算住一段時間，但是果斷退房…

瑰麗值得住，尤其是湄公河景色的房間，城市河流，金邊全景一覽無餘。38樓的牛排館很贊，和牛的巧克力味的確留下了印象，37樓的天空酒吧看晚霞是一種享受，服務很好。房間很大很愜意，高科技含量足足。早餐的品種不多，但很精緻。酒店免費提供的突突車服務最贊。 酒店的服務每一處都無可挑剔。

金邊住宿的天花板了，早餐也很不錯👍

超級棒！！個人覺得還是要有陽台，有院落才有放鬆的感覺，復古殖民風真的超愛，金邊第一棒，選這家準沒錯！

Du grand luxe. Séjour inoubliable avec un personnel aux petits soins, un lieu chargé d histoire coloniale magnifiquement restauré. Un voyage dans le temps romantique