Temukan Penginapan Anda di Phnom Penh

We stayed here in late May after touring Bangkok and Siem Reap. This hotel is unlike any of the 5 star resorts and high rise properties we experienced. It is a beautifully decorated reminder of Cambodia’s colonial past. The staff was warm, welcoming, and helpful. The room was charming and memorable. Food was ok. The spa massage was good and reasonably price. Two areas for improvement— slip/trip/fall prevention and insect control. Our room had a 6 inch step between the living room area and bedroom that was easy to miss and pathways of hotel have other steps that could cause tripping. We suffered mosquito bites and saw other insects in our room. Overall, I think the unique atmosphere and great staff of this hotel outweigh the minor issues.

Place there initially for 2 nights then was told we had to stay 2 weeks due to a positive case on the flight, not even sure if that was the case the hotel receptionist just smiled when he announced it. The room is dirty, when asked for the cleaning the cleaner asked for money! It was still dirty by my standards after she cleaned. The bath mat was old grey, torn and sheets were yellow with age, that I can cope with but black dirty on the surface areas is not acceptable. In the end I had to clean the room myself. You have to request for clean towels and toilet paper. We were supposed to have 3 meals per day they forgot breakfast the first 2 days. Then food came at strange time earlier each time in the end: Breakfast @ 06:30, Lunch @ 11:00, Dinner @ 16:30. It was poor quality food and just warm, lunch was probably delivered same time as lunch as it was almost cold. The food rubbish is left outside each door and by the elevators with cats wondering around at night scattering rubbish around. This is the worst experience ever. DO NOT COME TO THIS HOTEL!

Very nice hotel not far from the airport. Green, relaxing and a lovely pool. There are 3 hotels in this complex, two restaurants and a massage. Rooms are clean and staff super friendly. Cash deposit is required on check in keep $50 ready. Not near river front but great for business trips as rooms have working desk.

As I stepped out of the tuk tuk struggling with my carry on, a guard from the hotel hurriedly came up and took my carry on up the stairs, and then another young man opened the door to the beautiful spacious inviting lobby of the hotel : the young girls at the desk Oun Samnang and the Manager Ms. Seng quickly attended to my registration, while a cold welcoming drink and a moist hand towel was given to me to be refreshed from the hot ride to the hotel! I was asked if I wanted to know more about what was in the neighbourhood area that I would like to visit and I assented: important detail here: I was asked first which was quite perceptive since anyone coming in tired would be too tired to listen! I was quickly shown to my spacious room which was clean, cool and smelled heavenly! I was here for a staycation away from the bustle and hustle of the city with its loud construction sounds: - ALL staff very attentive: from the pool cleaner to the hotel maintenance cleaners: thank you - I had fresh fruit awaiting me when I went up to the room: there was glass bottle with water and a refill station downstairs if needed more: very environmentally conscious ! BRAVO for this! - the safety box gave me trouble and immediately the manager and staff came up and within minutes helped me - it was found out that somehow I was double booked from my online booking, and the manager who discovered it quickly pointed this out because she did not want me to be charged twice on my credit card: I was very impressed with her attention to detail ( I will not know yet how this will be solved since I booked online through Agoda) Breaking news: Manager Seng solved that for me and I was not charged! VERY GRATEFUL AND THANK YOU Manager Seng! - the French cafe Le Cafe at White Mansion＞: cannot say enough about the staff there and the manager Ms.Sokunthy of that cafe: breakfast was delicious: coffee hot like I want and not warm as in other hotels: attention being given to even down to the bread knife for the baguette! Even if I just wanted great desserts and coffee, a place to work, I can always come to the cafe here on my day off! They graciously brought out my breakfast to the pool side area for me! - the room: amenities good: I like the idea of liquid soap rather than the little soaps given at other hotels! AND there is a blow dryer in the room! - I am an early riser: so happy that breakfast which was included began at 6:30 - at ‘turn down’ for the bed around 6, freshly baked delicious cookies were brought to the room! Cons: - it is an international hotel: so smoking is allowed everywhere: so a positive for smokers but a non-smoker who is allergic to cigarette smoke, I had to shorten my times at the pool because of this -

Its my last day in Phnom Penh, surprisingly the hotel is very well designed and cleaned. The hotel room is full modern interior design with warm elements. The staffs are all very polite and helpful. Free breakfast is included in my booking. You can freely choose one dish and one drinks from the breakfast menu. Exchange of money is available too. The location of the hotel is slightly far from the heart of Phnom Penh so transportation Rickshaw is required through PassApp.

The apartments are very well appointed and modern and the staff were all friendly here. We had late arrival and early departure by train so the location of the apartments was perfect for us. It's also close to Raffles for a happy hour drink between 4-9pm. We had a two bedroom apartment that had ensuite bathrooms off each room and a central living area with couch, kitchen and breakfast bar style dining. It was nice to grab some breakfast supplies at the local minimart and have a leisurely breakfast on the couch after so many buffets during our travels. Everything was very clean and the housekeeping replaced water, coffee and intermittently towels each day. There are two sizeable pools and although overlooked there was never anyone around so they were very nice for an afternoon relax out of the heat. We also ate at The Shop which was a bit pricey but I enjoyed my quiche for a light lunch. Besides expensive nearby hotels or market square there aren't any local restaurants etc in close proximity, although if you walk via Wat Phnom to the riverfront I recommend Hummus house. Wouldn't hesitate to stay again if arriving or departing by train

Only stopped for one night but room was basic and clean, only negative was the walls had loads of stains on them especially behind the bed so didn’t look very pleasant.