Terokai Ulasan Tetamu Hotel di Phoenix

Homewood Suites by Hilton Phoenix Airport South
4.5/558 Ulasan
South Mountain
I've always loved this hotel for its whirlpool suites with tvs above them. You cannot relax any better than that. The presidential is my favorite as it's a bit bigger has a bigger table fireplace and huge deck overlooking the pool. It wasn't available when I booked so I settled for one of the others which are also very nice. Then it became available so I got it for one night and called the hotel but even though it showed available online I was told it wasn't and couldn't upgrade. So I booked it online. Now I had 2 rooms when I only needed one and didn't want to change rooms. I figured I would talk to them when I got there. Elise was amazing and was able to keep me in that room without making me pay for the other room that was past cancelation time. She was awesome. My digital key was ready by 10a the next day but my son and I stopped at the desk to have our physical keys re keyed. The manager on duty I'm sorry I did not get his name but he was amazing as well. Even remembered our room number when we came back and bought drinks at the suite shop. The pool is nice and clean but did not have towels left when we went down at 7p but I called the front desk and they arrived in minutes. Everyone working there I encountered did a wonderful job above and beyond which keeps me coming back.
Homewood Suites Phoenix-Metro Center
3.9/5103 Ulasan
North Mountain
Front desk pleasant and helpful. Room faced interstate. Very noisy. Room was hot, AC running but no cool air coming out. It was frozen up. Maintenance repaired but froze up again late that night we managed to get it running again but then quit again by morning. Room was 80F. On switch to turn on ice maker. New one installed but never worked. Refrigerator barely cool definitely not as cold as food should have been. Ceiling fan in BR shook & ticked like a clock constantly & kitchen faucet handle so loose it wouldn't stay at a constant flow & wouldn't shut off without a lot of maneuvering. Clock was missing but replaced.
Homewood Suites by Hilton Phoenix North-Happy Valley
4.6/556 Ulasan
Deer Valley
We stayed at the Homewood Suites for 9 nights in January because my husband had surgery at a hospital close by. From check in to check out, we had a great stay. Edward and Kelly at the front desk were always helpful. We liked the fully equipped kitchen in our suite, the full size fridge was great. We never used housekeeping daily, but when they did stop by, they always did an exceptional job cleaning and providing everything we needed. Our room was clean, it was quiet and we slept well. We did heard some freeway traffic but that was minor. The breakfasts were among the best we had, every morning provided oatmeal, yogurt, cereal, breads and bagels, potatoes, eggs and meat that changed daily being bacon, sausage links, sausage patty’s or kielbasa sausage, waffles too. Coffee, tea and juices are provided too. We never used the gym but did sit out by the pool a few afternoons to enjoy the warm weather. This hotel is nicely located close to many restaurants, shopping and Walmart is a 5 minute walk away. Don’t hesitate to stay here, you won’t be disappointed.

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