Extended Stay America Suites - Phoenix - Midtown

Some place played music for a couple of hours in the evening... Maybe charch? I could hear the voice of the hall and traffic too. So you better bring an ear plug. Plus, i couldn't close the bathroom door. It's too tight and the risk of being locked in. And no hair dryer again!!!

Bartenders were friendly and entertaining. Good choice of drinks. Breakfast was very good. Good selection of hot and cold foods.

not sure exactly what defines ‘long term”… if these are travelers or longterm local residents… but this place is worn out and kind of a dump. Nothing grossly offensive… but the bed is soft and has a huge dip in it, the shower feels like a sprinkle and does not flow properly, the shades dont seal out light totally… carpet is stained… hallways feel like a cheap apartment complex past its prime… on the good side it was quiet, ac works, and it was pretty clean… towels n bedding fresh.

I do not highly recommend this place whatsoever when we got there customer service sucks on top of which has roaches had bed bugs there was never nobody at the front desk when you yell for them to give you attitude when they do come out from behind the back area on top of which the place was loaded with homeless people lingering smoking whatever they smoke and not to mention how dirty the carpets are how dirty the room was do not book this room whatsoever

Staff were generally disinterested in being friendly and helpful. There were little roaches in the bathroom but thankfully not the kitchen. The kitchen doesn't include any cooking or eating equipment. You have to go to reception to ask for it.

This place was a dump! I roaches running around, bed was comfortable. I was afraid to sleep. Stains of cigarette burns everywhere. Couch had stains on it. The wrist place i every stayed at in my years of travel. I would not recommend this place unless you dont that type of place. I cant add any photos. Not letting me.

Absolutely awful! Smelled like cat pee inside and out, no ice machine, cockroaches, previous tenants hair all over, shower head had a lot of pressure, but doesn't saturate at all. Its more of a mist. 0/10. I DO NOT recommend.

Hotel it’s self was fine, my son and I traveled to Phoenix, we I called ahead to see if we could get in early due to trave we both were tired, they stated yes on the phone. We arrived and we went to the counter to check in and then the suddenly they said we could not accommodate an early check in, I told her that we just got off the phone with you 10 mins ago and we were told no problem. The lady said we didn’t call and that she was the only one here, so I pulled out my phone showed it to her and asked politely if this was the correct number, it is possible I could have made a mistake. She confirmed that was the number but she kept tell me she was the only one here, the call I made lasted 20 mins. I told my son to go sit in down and told her I don’t really care if the room is clean or not, we been traveling for 19 hrs. We left to go buys something at CVS next door when we came back another later was there, the lady was helping pull the older lady as side, the older lady asked me for my ID I provided it then she said “ can’t rent to you, you are on the Do Not Rent list I asked how is that possible I’ve never even been here and we live in Chicago. She clearly was very judgement — Never again

This hotel appears to be housing homeless people so it is run down. Some corridors smell more than others. The HVAC is not balances so howling sounds of air being ****** through the door undercuts is prevalent. The pool has been closed for almost two years for lack of upkeep. My clothes smell like smoke now just from being there. It was nice to have the kitchen & extra living room space but unfortunately, we would not recommend this place.