Hotel berhampiran MIT Made in Tuscany, Pisa

we stayed here for one night - it's an ok hotel, walking distance from the train station which was a priority for us. The rooms were clean and in reasonable order and the breakfast was good. The one issue for us was the noise of the elevator - we were in room 112 which is located next to the elevator shaft - it was noisy as the lift seemed to be operating throughout the night.

This hotel is very well situated in Pisa. We arrived via the bus from Pietransina (after arriving from Bologna on Flixbus) and it was a short walk from the river with our suitcases. The room was nice and large. It was not noisy at all as the hotel is in a quiet piazza opposite the palace of justice. The staff were very friendly and the Aperol sprtitz is only 4Eur. The bed was super comfy and the room came with a fridge. The bathroom was good and had a hairdryer. All towels were changed daily. On leaving to go to the train station, the bus stop is two minutes away on the back of the palace of justice. Would definitely stay again.

Terrible hotel- dirty, leaks in the bathroom and horrendous staff. Only positive was the food was good. We asked to move rooms because there was a drilling tools exhibition outside our bedroom from 9-10pm whilst we were trying to sleep because Vueling airlines had canceled our flight and put us on a flight which required us to be collected at 3:45am the following morning. We were also told that the people running the exhibition had booked the hotel before us and could make noise until 12am. Staff like this will cause the hotel to have no more guests- good luck.

Non era la prima volta che soggiornavo all'Eden Park, sicuramente sarà l'ultima. Il posto è in posizione strategica, gli spazi esterni sono anche buoni. Non si può dire lo stesso delle case interne, trasandate, vecchie e con poca manutenzione. D'inverno limitano l'uso del riscaldamento a poche ore al giorno, anche se fa freddo dentro e fuori. L'esperienza si è fatta paranormale dal momento in cui comunichiamo il late check in al telefono e non ci viene mandato nulla. Arriviamo sul posto senza accessi alla struttura e non abbiamo modo di entrare nella nostra camera, pagata in anticipo. Questa situazione mi obbliga a prenotare un altro albergo all' 1 di notte, e meno male che lo abbiamo trovato. La mattina dopo ci rechiamo sul posto per ricevere spiegazioni, il personaggio alla reception dice che abbiamo ragione ma non ci chiede scusa per l' accaduto. Ci propone di passare la seconda notte gratis in struttura e addirittura sembra ci abbia fatto un favore ad averci rimborsato senza penali ma, visto l' accaduto, mi sarei aspettato che mi venisse proposto il rimborso del costo dell' hotel della prima notte. Ciò non solo non accade ma spinge il receptionist a negarci qualsiasi tipo di rimborso e questa negazione ci viene comunicata in maniera ostile, dicendoci che saremmo potuti rimanere lì anche tutto il giorno ma non avremmo ottenuto nulla. Per fortuna è intervenuta l' assistenza di booking che ci ha rimborsato della differenza tra il costo di questa specie di residence e dell'hotel che ci ha gentilmente accolto, anche se non era stata in nessun modo colpa loro. 5 stelle per l'assistenza booking, Eden park inqualificabile

We traveled to hotel end of June / beg July. We arrived late so restaurant just closing. We then had a very poor dining experience at a local bar and vowed not to return there. We had very helpful hotel reception staff from Fabrizio and Serena who helped us so much during our visit. We would like to commend some very special staff in the hotel: Laura, Beatrice, Gabriel Senior / Gabriel Junior and Flavia who made our stay brilliant with their happy faces and helpfulness at Breakfast and Dinner (when we dined there.) Special thanks to our room lady who helped sort our room daily and who went beyond her job and sorted out our balcony lounger. Pool was wonderful - beach was great / sandy - took some travelling out to get to swim. Had a lovely few nights with pianist in bar where Savioure was a brilliant master of the bar - listening to all stories and could make a great Martini. Take care to make sure you click on / off any buses using credit cards and also dont forget to validate your train tickets as can be a pricey fine. We had a great holiday. Thanks to all xx PS Taxi arrangements (airport transfer) through hotel are very unreliable though so although prices quoted at hotel are not valid and paid extra on arrival and hotel bookings unreliable as our return home, the taxi never arrived despite checking with hotel x2 prior to departure so required another company to get us to airport.

Kakitangan yang mesra dan membantu. Hotel baru yang bagus. Tempat letak kereta adalah percuma semasa tempahan dan ditunjukkan di tapak, mereka mahu kami membayar 18 euro setiap malam. Kami diberitahu bahawa ini adalah ralat tapak dan memerlukan sedikit usaha, tetapi kami akhirnya menjadikannya percuma. Sayang sekali sebagai pelanggan membayar kerusi berjemur di pantai hotel

Hotel La Luna was just a lovely place to stay whilst we explored Lucca and the surrounding area. It was very well located for the Centro Storico, only a couple of hundred yards from the Piazza Antifeatro. The rooms were very comfortable (especially the beds) and were always kept clean and tidy. Nothing was too much trouble for the staff in the hotel and they were very attentive to guests. There was a good range of foods available for breakfast each day from pastries and cakes to boiled eggs to the traditional cooked meats and cheeses. All in all a very pleasant stay.

Hotel situato a pochi minuti dalle mura della città, struttura nuova e molto pulita. Le camere sono ottime ed il personale molto gentile ed attento.