Pengguna Tetamu
5 September 2024
Hotel pyria has been one of the greatest hotel experiences of my life. Rooms, restaurant and open areas are beautiful, with a nice and relaxing atmosphere. Staff/service: 5/5 stars - I've never experienced so good and high customer service in any countries before. The staff is really sweet and helpful - gave us good tips about what we should experience and where we could get the best traditional Greek food. Everything we asked for got solved in less than an hour. Food: 4/5 stars - really good food. Decent variety, although the bread was a little dry and blend, and some melon would had been nice too. But everything they served was good. Room: 4/5 stars - rooms are beautiful, and cleaned everyday, very high standard. Only reason for 4 stars is we had two single beds and both had wheels under them, so I couldn't relax sitting up, because the bed would glide. We told the staff tho, and 2 hours later they came with 2 wooden pieces we could but underneath the wheels - it didn't work, but still fantastic service. Cleaning: 5/5 stars - the staff is constantly cleaning the floors, glass windows at pool and all open areas. Everything looks amazing and clean. We thought the fact that you can't flosh you toilet paper would be a big problem, but not at a single point was it a problem. Total will be a 4.5 stars and I would STRONGLY recommend hotel pyria to anyone. It is by far the best looking hotel that we have seen in our 7 days in crete. For sure not our last visit.
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