Hotel 4 bintang Pittsburgh yang Popular

I booked this for a business trip, out of convenience to be able to walk to my office. Facilities were decent. I did not interact with hotel staff very much, but those interactions were pleasant. Room itself felt a bit dated, but served its purpose.

I have been here many times as a Pitt parent. Love this hotel. Classic style and throwback to a more glamourous time. Breakfast is wonderful. Beds are great. Most rooms that we have had are spacious. Was woken up at 6am by the alarm clock. I do not think to check to see if the alarm is on when I return to my room late at night. This should be on housekeeping checklist - check and double check. It's not right to be forced to wake up when you don't chose that wakeup time. Also the bathroom sink did not drain properly - something I really don't like. Some rooms are hit and miss with this hotel but overall a grand hotel.

I really appreciated staying at this hotel. Lobby customer service was friendly and accompanying. Maintenance took care of an issue right away. Large room with nice smelling toiletries and glasses. Good restaurant downstairs. Easy walk to convention center and downtown.

There are complimentary coffee on 1st Floor, and lemon tea in lobby. Breakfast can be delivered to room, which is good

Hello! Dropping in here to say a special THANK YOU to the amazing Precious at the front desk who not only helped me with a difficult reservation when I called it in, but she saw it through we I arrived. When we had some time to wait for our room to be ready she directed us to the chairs in the loft that were 'like clouds' -- and she was right! AND, she did it all of this with a smile and absolute expertise! We love her!! And we love this hotel. We will most certainly be back!

I was very happy with this stay. The gym was fantastic with so many choices and so large. The room and bed was very comfortable. I appreciated the customer service at the hotel. The location was convenient, I used Valet for one night and self parked another night. Note that valet only starts working at 6 am

My son and DIL held their wedding reception at Mansions and though I was skeptical how it would work with separate dining rooms and what I thought would be too small an event space, it was absolutely delightful. The size was perfect for the 100 attendees and the setting beautiful for photos. The food was wonderful as well-- great appetizers and one of the best vegetarian restaurant meals I've ever had. But even more impressive was the incredible staff. Everyone was helpful from the moment we entered the building. They went above and beyond expectations to make everyone comfortable, answer every question, quickly fix any mess we created and assist in any way they could. The next day, guests were still talking about how friendly and fantastic the bartenders were. From the housekeeping staff to the front desk to the incredible event coordinator, everyone was attentive, calm, funny and professional. Truly, what a treat it was!

This is a nice old hotel that reminds you of yesteryear. The front desk folks were awesome, as well as the bar staff. The location is great if you’re okay with a short walk to the Pirates ballpark or Market Square. Restaurants just outside the door. My issue with this place which is why I rated it average was the maid service….or better stated, the lack of maid service. This is not one of those places where they only come by every other day. Check in is day 1, on day 2 I get to my room that evening and it was not made up, called the desk and they offered to send someone up and said they comp some Bonvoy points. I was tired and passed on anyone coming up that hour. She said she leave a note for housekeeping. Day 3, again no room service…called and talked with the same lady, she said she comp some more points, and ensure the housekeeping manager was made aware. Again I was too tired for anyone to come up that evening. Day 4 yup you guessed it, no room service…once again I was told I’d get comped a few more points. And thus time the on duty housekeeping manager and two housekeepers came by…I needed towels and smelly trash removed. The manager said she wanted to make it up to me and said she’d send up a couple beers. No beer showed up, another empty promise. In total I was comped just 500 points. I expected at least 500 for each occurrence. I’m going to notify Marriott of my disappointment. Human error happens, it how the establishment responds and resolves those errors that really count.

Location was great. Hotel was nice and clean. Service was better than good. Strange layout for a hotel. I was quoted one night for $112 by Trip.com and yet was billed $161. How does that work?

這是一家非常時尚的酒店，從下車到入住，見到的每一個工作人員都是非常非常的熱情和真誠！特別感謝美麗的前台短髮美女為我們提供了幾張不同的大學的地圖和餐飲的路線圖，太方便啦！而且酒店坐落在大學城中，非常的方便！