Tui Magic Life Calabria - All Inclusive

Hôtel qui correspondait à nos attentes Hôtel très animé dommage qu il n y a pas plus d animation en Italien Chambre très propre Au niveau nourriture, pour un hôtel situé en Italie. Très peu de spécialités local ce qui est regrettable Personnel super agréable surtout Anna 😍

This hotel is just the best! The daily Activities are really fun and Enjoyable to do Loved the Entertainment the evening Shows are just amazing so much time and effort has been put into the shows so they are always enjoyable to watch and the mini disco is always nice after the shows. The food is really good and The Entertainment staff are just friendly and lovely Especially Annika and Mimosa for making my holiday Extra special. I’m Definitely planning to come back!

Genuine review that has been written across a few days whilst being here... Arrived approx 11am to A-Z desks in the car park for wristbands and a map, then had to queue again to check in at reception. (Use the app to pre fill in details) Pretty chaotic with 3 or 4 full coaches of people. Suitcases everywhere and whisked away so remember to take out valuables and what you need as rooms are not ready for 3/4 hours. Very hot when we arrived, even shorts and tshirt were too much to wear. Finally got into our room for a shower and change of clothes about 3.30pm. Block 4, 3rd floor, no lift working and someone stuck inside first day. Just grateful our suitcases were waiting in the room as promised already. The lift took a few days to get fixed but was still intermittent often just breaking down. On our 5th day we actually got stuck in the lift ourselves. Luckily I managed to work out how to unclip the door and release us. The door was heavy and hurt our arms as it automatically shut again. We had rung the alarm whilst I was working out how to get out, and someone came however the staff member did not even ask if we were OK, didn't make eye contact or even acknowledge that I had released the door. She was just stood looking at her phone. We reported this to reception and their response was "oh it happens all the time". Absolutely no concern for our welfare. The lift issue also resulted in when we left, having to carry 4 suitcases down 3 blocks of stairs as despite their promises to help us, the phone in the room didn't work and no one arrived. Food is good but repetitive. Deserts however are non existent, you get a choice of 2 cakes or ice cream. Adults only part of the Magico restaurant is well sign posted but is often ignored with family's again and again sitting there with kids so what is the point?! We only saw 1 waiter ask a family to leave once which was frustrating. Trattoria had the best staff and service. Trattoria restaurant good, Flavour restaurant is just some tables and chairs set outside next to the kids disco... Not at all romantic or nice to be bombarded with wasps, mosquitos and bugs whilst trying to eat with Again, super loud music. In all seriousness, bring ear defenders for the younger kids because Manchester Arena would be proud of their sound systems! A lot of the waiters don't acknowledge you or make eye contact. Even when you say thank you. Others will walk round pretending to be busy but ignoring plates that need moving or will only take 1 at a time. In Magico, we witnessed a restaurant manager making one of the staff cry and he knew we'd seen and tried to cover it by coming to speak to us by saying enjoy your meal, however wasn't genuinely interested. He then stormed off. Drinks machines are questionable and pool bar self service is covered in wasps so not accessible. There needs to be daily checks to ensure the syrup and soda are working properly and taste right. Entertainment is far too loud